Isaac Olabode ALEGBE
London,United Kingdom
Summary
Seasoned administrator specializing in delivering efficient, confidential administration services for hospitals, medical practices, care homes, and health centres, ensuring seamless daily operations and robust support for private and government institutions.
Overview
20
20
years of professional experience
10
10
years of post-secondary education
Work history
Bank Administrator
Tower Hamlets CMHT for Older People & Diagnostic Memory Clinic East London Foundation Trust
London
07.2024 - 01.2026
- Managed incoming and outgoing correspondence and answered phone calls efficiently.
- Executed data entry, retrieval, and appointment booking to support operations.
- Organised filing and archiving systems to ensure accurate records.
- Created and managed documents, spreadsheets, and presentations for various projects.
- Compiled reports to facilitate informed decision-making.
- Coordinated diaries for team members and doctors to optimise scheduling.
- Scheduled meetings, recorded minutes, and arranged conferences effectively.
- Addressed customer queries and resolved care-related issues promptly.
- Facilitated internal communications with clear and concise memos and bulletins.
Administrative Assistant/Support Worker
Yellowstone Healthcare Ltd
London, United Kingdom
10.2023 - 01.2026
- Delivered comprehensive administrative support to optimise daily operations.
- Managed calendars, correspondence, and document preparation efficiently.
- Coordinated meetings and travel arrangements while overseeing office supplies management.
- Performed data entry and maintained up-to-date medical records.
- Facilitated effective communication between teams and service users.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
- Interacted professionally with clients providing excellent service at all times.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
Bank Administrator/Receptionist
Tower Hamlets Talking Therapies - East London NHS Foundation Trust
London, England
05.2024 - 07.2024
- Delivered high-quality receptionist and administrative support within Tower Hamlets Talking Therapies.
- Managed non-routine enquiries effectively, ensuring timely resolution.
- Handled phone calls and scheduled appointments with precision.
- Liaised with health service staff, professionals, clients, and patients to facilitate communication.
- Facilitated internal communications with clear and concise memos and bulletins.
- Compiled essential data into useful spreadsheets enhancing overall understanding of business performance.
Administrator/Receptionist
Woodgrange Medical Practice, NHS Trust
London, United Kingdom
02.2024 - 03.2024
- Delivered comprehensive administrative support to practice operations.
- Sorted files and patient records to enhance retrieval efficiency.
- Managed incoming and outgoing correspondence to ensure timely communication.
- Answered phone calls, addressing inquiries and directing them appropriately.
- Provided administrative support to team members which resulted in seamless operations.
- Prepared reports for management reviews leading to more informed decision making.
Administrator/Receptionist
Bernice Specialist Hospital
Lagos, Nigeria
10.2018 - 09.2023
- Managed patient appointments, welcomed visitors, and answered phone calls efficiently.
- Coordinated office staff to optimise patient management and scheduling.
- Maintained accurate medical records, composed letters, and handled post with precision.
- Executed various clerical and administrative duties to ensure hospital operations ran smoothly.
- Oversaw maintenance issues, promptly addressing any concerns that arose.
Senior Administrative Officer
Federal College of Agriculture
Akure, Nigeria
09.2015 - 09.2018
- Delivered technical assistance on personnel matters to enhance support processes.
- Drafted HR management communications to ensure clarity and compliance.
- Assisted in administration of recruitment and student admission processes.
- Supervised daily operations of Administrative department for optimal efficiency.
- Provided administrative support to Health Centre, overseeing records and schedules.
- Managed office inventories while ensuring accurate documentation and confidentiality.
- Updated office policies in line with current regulations and laws.
- Streamlined operations by implementing efficient administrative systems.
Administrative Officer
Ondo State Local Government Service Commission
Akure, Nigeria
07.2006 - 08.2015
- Supervised and executed training programmes for junior staff, enhancing skill development.
- Provided administrative support to local government council's office operations.
- Served as registrar for marriages, clubs, and associations within local government council.
- Acted as desk officer for Primary HealthCare Centres in local government area.
- Enhanced office efficiency by managing and organising the day-to-day administrative duties.
- Organised monthly reports to maintain record accuracy.
- Facilitated increased team collaboration with effective interpersonal skills.
- Prioritised tasks for timely completion of projects.
Education
NVQ 3 Diploma - Health And Social Care
Focus Award
London, United Kingdom 05.2024 - 04.2025
Bachelor of Science - Public Administration
Ambrose Ali University Ekpoma
Ekpoma, Nigeria 01.2002 - 01.2005
Diploma - Public Administration
Adekunle Ajasin University
Akungba Akoko, Nigeria 01.2000 - 01.2002
National Examination Certificate - Senior School Certificate
Ikaro High School
Ikaro 01.1997 - 09.2000
Skills
- Organisational skills
- Task prioritisation and multitasking
- Compassionate patient care
- Effective communication
- Problem solving and time management
- Team collaboration
- Independent thinking and initiative
- Attention to detail
- Prescription processing
- Clinical system proficiency
- Appointment booking and data entry
- Triage and referral management
- Medical record management
- Professional telephone etiquette
REFERENCE
Available on request.
TRAINING/PROGRAMMES
- Medical Terminology for Non- Clinical Staff
- Conflict Resolution
- Exceptional Customer Service
- Information Governance
- Principles of Health and Safety
- Fire Safety
- Safeguarding Children (level 1&2)
- Moving and handling (Non Clinical)
- Infection Prevention Control - Tier 1
- Domestic Abuse Level 1
- Counter Fraud
- Preventing Radicalisation
- Basic Life Support Level 1
- Care Certificate
- Autism and Learning Disabilities (2023).
- Attention Deficit Hyperactivity Disorder (ADHD) (2023)
- Prevention and Management of Violence and Aggression (PMVA)
Affiliations
- Travelling and socializing
Timeline
Bank Administrator
Tower Hamlets CMHT for Older People & Diagnostic Memory Clinic East London Foundation Trust
07.2024 - 01.2026
NVQ 3 Diploma - Health And Social Care
Focus Award
05.2024 - 04.2025
Bank Administrator/Receptionist
Tower Hamlets Talking Therapies - East London NHS Foundation Trust
05.2024 - 07.2024
Administrator/Receptionist
Woodgrange Medical Practice, NHS Trust
02.2024 - 03.2024
Administrative Assistant/Support Worker
Yellowstone Healthcare Ltd
10.2023 - 01.2026
Administrator/Receptionist
Bernice Specialist Hospital
10.2018 - 09.2023
Senior Administrative Officer
Federal College of Agriculture
09.2015 - 09.2018
Administrative Officer
Ondo State Local Government Service Commission
07.2006 - 08.2015
Bachelor of Science - Public Administration
Ambrose Ali University Ekpoma
01.2002 - 01.2005
Diploma - Public Administration
Adekunle Ajasin University
01.2000 - 01.2002
National Examination Certificate - Senior School Certificate
Ikaro High School
01.1997 - 09.2000