Isaac Morgan-Roberts
,,City and County of Swansea
Summary
Dedicated professional with experience as a teaching assistant, supporting both mainstream and special educational needs classrooms. Proven skills in communication, relationship building, and problem-solving, enabling effective collaboration with diverse individuals. Adaptable and organized, capable of managing responsibilities under pressure. Aiming to leverage interpersonal skills and organizational abilities in a recruitment or office-based role to foster positive relationships with candidates and colleagues.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Teaching assistant
Apollo Teaching Services
Swansea, City and County of Swansea
2025.03 - Current
- Enhanced student engagement through interactive learning techniques, fostering deeper participation.
- Offered one-on-one guidance to struggling students for improved academic performance.
- Delivered one-to-one support to autistic children, leading to increased engagement in class activities.
- Enhanced learning opportunities by creating sensory activities for students with special needs.
- Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
- Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
- Coordinated administrative tasks to facilitate efficient class operations.
Front of house team member
Yr Hen Ysgol Coffee Shop
Swansea, City and County of Swansea
2021.01 - 2025.02
- Enhanced guest experience with a friendly and helpful attitude.
- Managed multiple tables while delivering exceptional customer service.
- Resolved complaints promptly, enhancing overall customer satisfaction.
- Cooperated closely with other team members to meet and exceed guests' expectations.
- Monitored guest satisfaction consistently, addressing issues to ensure a positive dining experience.
- Established rapport with regular diners, fostering a loyal client base.
- Adapted swiftly to changing situations for uninterrupted service quality.
Education
A-Levels - Physical Education
Ysgol Gyfun Gwyr
Swansea, City and County of Swansea 2022.09 - 2024.07
A-Levels - Media Studies
Ysgol Gyfun Gwyr
Swansea, City and County of Swansea 2022.09 - 2024.07
A-Levels - Welsh Baccalaureate
Ysgol Gyfun Gwyr
Swansea, City and County of Swansea 2022.09 - 2024.07
Skills
- Organizational skills
- Problem-solving
- Adaptability
- Administrative awareness
- Team collaboration
- Communication skills
- Effective communication
- Interpersonal skills
- Relationship management
- Empathy and understanding
Affiliations
- Personal Fitness
- Sport
- Acoustic Guitar
- Welsh language preservation
Languages
Welsh
Fluent
English
Fluent
References
References available upon request.
Timeline
Teaching assistant
Apollo Teaching Services
2025.03 - Current
A-Levels - Physical Education
Ysgol Gyfun Gwyr
2022.09 - 2024.07
A-Levels - Media Studies
Ysgol Gyfun Gwyr
2022.09 - 2024.07
A-Levels - Welsh Baccalaureate
Ysgol Gyfun Gwyr
2022.09 - 2024.07
Front of house team member
Yr Hen Ysgol Coffee Shop
2021.01 - 2025.02