Isaac Kwesi Nyarkoh
West Drayton,Uxbridge
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
Work History
Domestic
Northwick Park Hospital / St Marks Hospital (Compass Group/Medirest)
Northwick Park (London)
- Doing domestic – mobbing of floor, removing bins and replacing them, replacing of ward curtains, cleaning of toilet and bathrooms, cleaning both high and low surfaces, taking care of patient’s room/ bay in general
- Rapid Response – Attending to any immediate casualty wards and making sure the place to safe and protective for patient to lodge, cleaning of isolation rooms, covid rooms etc with care and safety measures
- Terminal cleaning – Cleaning red rooms after patients are discharged, making sure the rooms are fumigated and safe.
- Swept, mopped and vacuumed floors with spotless results.
- Deep cleaned bathroom and kitchen areas to produce spotless, hygienic results.
- Worked with strict attention to detail, providing thorough cleaning services within allotted timeframes.
- Stored chemicals safely to reduce risks and avoid misuse.
- Disinfected showers, baths, toilets and vanity units to maintain excellent hygiene levels.
- Deep-cleaned bathrooms and kitchens to maintain excellent hygiene standards.
- Swept, mopped, waxed and polished floors, delivering pristine finish.
- Thoroughly cleaned, disinfected and deodorised bathroom areas.
- Complied with COSHH regulations to protect health and safety of staff and residents.
- Kept good cleaning supply stocks to meet domestic requirements.
- Vacuumed and steamed carpets, curtains and upholstered furniture.
- Executed regular deep cleans for optimal health and hygiene.
- Completed infection control procedures to minimise health risks.
- Washed internal and external windows and frames.
- Serviced bathrooms with fresh supplies and regular cleaning.
- Handled and disposed of chemical cleaning products with strict attention to safety compliance.
- Stripped beds and remade with fresh linens.
- Coordinated workflow to complete high-volume cleaning tasks within strict deadlines.
Warehouse Operative (Sleeve and Box)
Lineage Logistics
Seaham
- Storing and rotating stock according to established procedures
- Keeping the warehouse environment clean and tidy and maintaining equipment’s
- Assisting with warehouse inventory controls
- Ensuring efficient operations by adhering to operational procedures, rules and schedules
- Following work place health and safety rules when handling goods.
Sales & Clinical Applications Specialist
DCL Laboratory Products Ltd
Accra
02.2021 - 02.2023
- Executions of Healthcare projects
- Portfolio lead (Biobase, Nuve) Site Visit Tender preparation Business proposal writing to potential clients
- Presentation of manufacturer’s products to Clinicians, Researchers and other relevant key stakeholders
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Processed new customer orders, coordinated related documentation and adjusted account balances.
- Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
- Gathered information, created charts and produced reports for staff.
- Wrote professional letters, emails and memoranda for business communication.
- Arranged filing systems for easy use and retrieval by personnel.
- Examined, scanned and input documents in software system.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Applied maths abilities to calculate and check financial figures.
- Classified physical and digital documentation with correct codes.
- Documented financial transactions and classified each with correct code.
- Received and checked financial statements and reconciled related accounts.
- Opened and routed business parcels and letters.
- Tracked metrics with spreadsheets and modelled data for staff.
- Accurately reconciled and processed expense for employees.
- Took dictation and transcribed words for staff to create records and correspondence.
Procurement specialist
AIDEC GROUP OF COMPANIES
Accra
02.2019 - 11.2020
- Monitored delivery progress and contacted clients and suppliers to minimise delivery delays.
- Negotiated contract terms and awarded supplier contracts to achieve optimum business profits.
- Reviewed proposals and submitted reports to procurement heads for selection.
- Negotiated with vendors and service providers to control corporate expenditures.
- Ensured business continuity, using local suppliers to minimise risk of supply chain disruptions.
- Facilitated decision-making by preparing cost comparison of material pricing.
- Assessed and resolved logistic challenges to meet delivery deadlines.
- Sourced new vendors and suppliers to boost product offerings and increase profit margins at each store location.
- Monitored inventory needs and worked with procurement team to facilitate supply chain operations.
Sales Consultant
UT Properties Limited
Accra
01.2017 - 02.2019
- Negotiated and closed sales to secure profitable deals and contracts.
- Understood store goals and used upselling and cross-selling techniques to achieve targets.
- Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
- Built rapport with new and existing customers to boost client retention.
- Established customer purchasing needs, offering personalised guidance with product and accessory selection.
- Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
- Increased revenue through upselling and consistent contract renewals.
- Identified prospect needs and offered appropriate products and services.
- Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
- Applied exceptional customer service skills across all sales channels to engage prospects.
- Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction.
- Processed payments promptly and precisely using Point Of Sale (POS) systems, minimising customer waiting times.
- Remained knowledgeable in current stock to provide helpful, informative customer advice.
- Assisted customers with product returns, converting refund requests into exchange opportunities to maximise store revenue.
Receptionist
Golden Crystal Hotel
Accra
05.2015 - 07.2017
- Delivered front of house duties with warm and professional manner.
- Kept reception area clean and organised to uphold professional office reputation.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
- Offered knowledgeable, friendly support to in-office guests.
- Maintained accurate and up-to-date records for smooth handovers.
- Answered 50+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
- Acted as first point of contact for wide range of personnel.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Managed calendars, strategically scheduling appointments to maximise availability.
- Handled office petty cash and maintained flawless records.
- Managed office calendar, set new appointments and assisted with arrangements.
- Reduced waiting times through effective time and resource management.
- Took and communicated messages to minimise interruptions to staff workflows.
- Provided clerical support to company employees, including copying, faxing and file management.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Wrote professional letters, memos and emails for internal and external business communication.
- Coordinated incoming and outgoing packages and mail to facilitate distribution.
- Oversaw office supply orders and replenished stock for staff use.
- Set up office spaces, equipment and support services for client and team meetings.
- Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
- Assisted with set up of ID card and access permissions following site security practices.
- Issued visitor and contractor passes and recorded visits on security system.
- Assisted visitors with completing and submitting [Type] paperwork.
- Tracked daily activities and important metrics with spreadsheets.
Domestic Cleaner
BOTCH/ANDRON
Uxbridge, West Drayton
09.2024 - Current
- Swept, mopped and vacuumed floors with spotless results.
- Deep cleaned bathroom and kitchen areas to produce spotless, hygienic results.
- Worked with strict attention to detail, providing thorough cleaning services within allotted timeframes.
- Disinfected showers, baths, toilets and vanity units to maintain excellent hygiene levels.
- Stored chemicals safely to reduce risks and avoid misuse.
- Deep-cleaned bathrooms and kitchens to maintain excellent hygiene standards.
- Swept, mopped, waxed and polished floors, delivering pristine finish.
- Kept well-stocked cleaning supplies to support smooth running of service.
- Kept good cleaning supply stocks to meet domestic requirements.
- Complied with COSHH regulations to protect health and safety of staff and residents.
- Vacuumed and steamed carpets, curtains and upholstered furniture.
- Completed infection control procedures to minimise health risks.
- Disinfected toilets and surfaces for reduced infection risk.
- Washed internal and external windows and frames.
- Handled and disposed of chemical cleaning products with strict attention to safety compliance.
- Changed and laundered linens and made beds to meet established standards.
- Coordinated workflow to complete high-volume cleaning tasks within strict deadlines.
- Used creative techniques to clean difficult, hard-to-reach areas.
Education
MSc. International Business Management - INT. BUSINESS MANAGEMENT / HRM
University of Sunderland (United Kingdom)
SUNDERLAND 10.2023 - 11.2024
BSc. Marketing/Business Administration - MARKETING / BUSINESS ADMINISTRATION
University of Professional Studies, (Ghana)
05.2015 - 08.2017
Diploma in Marketing - MARKETING
University of Professional Studies (Ghana)
08.2013 - 06.2015
Skills
- Personable professional whose strength includes cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings I have a leadership and managerial skills, resourceful and flexible team player who excels at building trusting relationships with clients and colleagues and thrives in environments requiring ability to multi task Energetic performer with passion for work, positive attitude Productive individual with the ability to produce results under pressure and exerts optimal effort in successfully completing tasks Dependable and responsible contributor, committed to excellence and success, knowledge-hungry learner eager to meet challenges and quickly assimilate new concepts
- Multitasking
- Attention to Detail
- Communication
- Thorough disinfecting
- Excellent organisation
- Storage organisation
- Spotless results
- Trustworthy and reliable
- Outstanding timekeeping
- Exceptional time management
- Active listening
Custom
Socializing, Driving, travelling, sightseeing, reading (fiction and non- fiction books), solving puzzles, surfing the internet and Watching of Television
Accomplishments
Class Representative, President for SSDP (Student for Sensible Drug Policy)
Timeline
Domestic Cleaner
BOTCH/ANDRON
09.2024 - Current
MSc. International Business Management - INT. BUSINESS MANAGEMENT / HRM
University of Sunderland (United Kingdom)
10.2023 - 11.2024
Sales & Clinical Applications Specialist
DCL Laboratory Products Ltd
02.2021 - 02.2023
Procurement specialist
AIDEC GROUP OF COMPANIES
02.2019 - 11.2020
Sales Consultant
UT Properties Limited
01.2017 - 02.2019
Receptionist
Golden Crystal Hotel
05.2015 - 07.2017
BSc. Marketing/Business Administration - MARKETING / BUSINESS ADMINISTRATION
University of Professional Studies, (Ghana)
05.2015 - 08.2017
Diploma in Marketing - MARKETING
University of Professional Studies (Ghana)
08.2013 - 06.2015
Domestic
Northwick Park Hospital / St Marks Hospital (Compass Group/Medirest)
Warehouse Operative (Sleeve and Box)
Lineage Logistics
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