Summary
Overview
Work history
Education
Skills
Languages
Timeline
CustomerServiceRepresentative
Isaac Fry

Isaac Fry

Burgess Hill,County

Summary

I am a hard-working, dedicated and passionate individual. I have a positive mental attitude, reliable, flexible and I conduct myself in an open and honest way by using my good communication skills, which also allows me to build up a great relationships with the people around me. I work well under pressure, in either a team or as an individual, I strive for perfection in everything I do and I am eager to grow and further my skills. In my spare time I enjoy being sociable with friends and family and try to live a healthy lifestyle by staying fit and active. I am a keen podcast listener and take a strong interest in business and world affairs.

Overview

9
9
years of professional experience

Work history

Lead generation specialist

Self employed
Brighton, Brighton and Hove
03.2022 - Current
  • I leveraged my proficiency in SEO to strategically identify and target niche keywords. Implemented this knowledge by developing targeted landing pages and building a robust backlink strategy to drive lead generation for financial services.
  • Recorded customer information and interactions.
  • Monitored market trends to remain ahead of competitor activity.
  • Created timely follow-up alerts for increased sales conversions and completions.

Business Development Executive

CSC Loans
Portslade, East Sussex
08.2016 - 03.2022
  • The main purpose of my role was to acquire new business accounts and maintain working relationships.
  • Collaborated effectively with cross-company departments, developing new strategies to capitalise on emerging market trends.
  • Contacted and converted potential accounts via telephone, email and in-person enquiries.
  • Implemented sales and new business opportunities in new markets to achieve bottom-line results.
  • Used consultative sales approach to understand and meet customer needs.

New Business Underwriter

CSC Loans
Portslade, East Sussex
06.2015 - 08.2016
  • Part of my role as a New Business Underwriter was to provide mortgage advice
  • Explained very technical financial information to applicants in easy to understand language.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Assisted clients with improving financial health by counselling on issues such as excessive spending and borrowing.
  • Proactively identified solutions for customers experiencing credit issues.
  • Monitored pipelines to track and log status of loans.

Administrator

CSC Loans
Portslade, East Sussex
06.2014 - 06.2015
  • Generated daily operations reports, presenting to management and advising required corrective actions and improvements.
  • Used outstanding troubleshooting skills to identify group programme issues and facilitate streamlined resolutions.
  • Coordinated meetings and arranged conferences, clearly communicating relevant information to all attendees.
  • Maintained BlueChip our CRM through regular updating of client details, ensuring accuracy to avoid future errors in correspondence.
  • Strengthened operational efficiencies and traceability, developing organisational filing systems for confidential client records and reports.

Education

Certificate in Mortgage Advice and Practice

Institute of Financial Services

GCSEs -

Cardinal Newman Catholic School
Hove

A-Levels -

Cardinal Newman Catholic School
Hove

References available upon request

Skills

  • Consultative and relationship selling
  • Records management
  • Target-driven
  • Scheduling understanding
  • Acquiring clients
  • Self-motivated
  • Account development
  • Product knowledge
  • Warm and cold calling


Languages

English
Native

Timeline

Lead generation specialist

Self employed
03.2022 - Current

Business Development Executive

CSC Loans
08.2016 - 03.2022

New Business Underwriter

CSC Loans
06.2015 - 08.2016

Administrator

CSC Loans
06.2014 - 06.2015

Certificate in Mortgage Advice and Practice

Institute of Financial Services

GCSEs -

Cardinal Newman Catholic School

A-Levels -

Cardinal Newman Catholic School

References available upon request
Isaac Fry