Isaac Amaning
Summary
Accomplished professional with extensive expertise in medical consumables stock ordering, staff recruitment, and general office administration. Demonstrates strong leadership skills, effectively coaching and motivating teams to uphold high care standards. Proficient in conducting care standards audits and resolving conflicts swiftly. Known for quick decision-making abilities and a commitment to maintaining operational efficiency.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Deputy manager
Magic Life
Seven Sisters
08.2024 - Current
- Support the development of supported living services in accordance with organizational improvement plans.
- Support the project manager in managing and developing a staff team, including participating in recruitment, facilitating supervision and team meetings, and appropriately using performance management procedures where necessary.
- Support the staff in working in a positive, person-centred manner at all times. To ensure that a respectful and empowering approach is taken to supporting service users’ human rights
and wellbeing. - Assist the project manager in ensuring that the service meets contract, regulatory, and organizational monitoring and evaluation requirements.
- Assist the project manager in demonstrating accurate and planned performance goals for the service.
- Support the project manager in effectively managing the service budget as directed by the area manager.
- Taking the lead in any tasks as delegated by the project manager.
- Providing direct care and support to service users as determined by service structuring and needs of the users.
- Leading and managing staff teams to ensure high performance and work standards are achieved.
- Ensure excellent working relationships with all service stakeholders and other professionals.
- Assist in the recruitment and selection of staff under the guidance of the Project Manager or Area Manager.
- Regularly review and update care plans and risk assessments for clients whenever changes occur.
- Responding to work and professional emails.
Senior support worker
Magic Life
Seven Siters
01.2023 - Current
- Provided exceptional emotional support to clients, leading to improved mental health.
- Developed comprehensive care plans for enhanced client well-being.
- Promote autonomy amongst individuals with learning disabilities by providing necessary support and guidance.
- Coordinate effectively with medical professionals for superior patient care.
- Completing weekly updates, activity summaries, and planning activities for residents.
- Scheduling appointments for clients and assisting to ensure they arrive punctually. This includes confirming appointment times, sending reminders, and personally escorting clients to their destinations when necessary.
- Maintained safe, secure environments for service users, protecting them from possible harm or risk.
- Empower service users to remain independent and retain a sense of identity.
- Built positive, productive client relationships for enhanced social support.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- Leading the team by delegating tasks to staff and creating the work schedule.
- Conducting house meetings for clients.
Support worker
Magic Life
Seven Sisters
03.2022 - Current
- Enhanced the well-being of patients by providing emotional support and companionship.
- Helped achieve patient independence through guided tasks and activities.
- Encouraging patients to take responsibility for their personal care tasks.
- Assisted in maintaining a clean environment for improved client health.
- Administered medication with rigorous planning and recordkeeping.
- Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
- Assisted service users in obtaining and accessing community resources.
Online picking retail assistant
Sainsbury's shop
Manor House
02.2022 - 02.2022
- Enhanced customer satisfaction with prompt and accurate order fulfilment.
- Maintained a clean, safe work environment to foster efficiency.
- Assisted in stock control, ensuring optimal availability of items for customers.
- Boosted operational efficiency by packaging products securely and correctly.
- Packaged goods carefully to minimise damage during transit,.
- Supported colleagues during busy periods, promoting an efficient work environment.
- Processed orders using handheld scanners with speed and precision.
Support worker
AM care services
Wood Green, Haringey
11.2020 - 12.2021
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Helped achieve patient independence through guided tasks and activities.
- Assured safety measures were met to prevent falls or accidents.
- Provided companionship during outings contributing to an active social life for clients.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Assisted service users to obtain and access community resources.
- Assisted in maintaining a clean environment for improved client health.
Cleaning worker
Tesco Express
137-149 Fore St, London Edmonton
02.2020 - 06.2020
- Ensured hygiene by proper sanitisation of office spaces.
- Maintained cleanliness in high-traffic areas for a healthy environment.
- Provided spotless surfaces with the use of appropriate cleaning agents.
- Swept and mopped floors, leaving them dirt-free and polished.
- Cleaned windows and mirrors to perfection for clear visibility.
- Kept kitchen areas clean to ensure food safety standards were met.
- Created a tidy atmosphere with regular dusting and vacuuming tasks.
- Removed rubbish regularly to avoid any build-up or unpleasant odours.
- Replenished supplies such as soap and toilet paper for continuous availability.
- Kept cleaning materials and equipment in clear, organised storage.
Education
Certificate of Higher Education - Agricultural Science
Osei Tutu Senior High School
Ghana 02.2016 - 11.2018
Diploma of Higher Education - Office Administration and Graphic Designing
Datamind Computer Limited
Ghana 01.2019 - 12.2019
Skills
- Leadership skills
- Medical consumables stock ordering
- Staff coaching
- Team motivation
- Care standards audits
- Conflict resolution expertise
- Quick decision-making
- General office administration
- Staff recruitment
Affiliations
- Music
- Interest in piano playing
- Video games
- watching movies
- Travelling
Languages
English
Fluent
Ghanaian Language (Twi)
Fluent
References
References available upon request.
Timeline
Deputy manager
Magic Life
08.2024 - Current
Senior support worker
Magic Life
01.2023 - Current
Support worker
Magic Life
03.2022 - Current
Online picking retail assistant
Sainsbury's shop
02.2022 - 02.2022
Support worker
AM care services
11.2020 - 12.2021
Cleaning worker
Tesco Express
02.2020 - 06.2020
Diploma of Higher Education - Office Administration and Graphic Designing
Datamind Computer Limited
01.2019 - 12.2019
Certificate of Higher Education - Agricultural Science
Osei Tutu Senior High School
02.2016 - 11.2018
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