Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Iryna Vasylkivska

Barista
London,ENG

Summary

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

11
11
years of professional experience

Work History

Barista

Pret A Manger
06.2023 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines.
  • Conducted regular coffee tastings to refine palate skills and stay informed about current trends in the industry.
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Kept product inventory stocked during times of customer congestion and high demand.
  • Handled OLTP systems, payment processing, cash change and issuing of receipt.

Teacher

Private Individual
09.2013 - Current
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.

Manager

Prykarpatskuy Torgovy Dim
01.2018 - 03.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Master of Science - Ukrainian Philology

Asyl Stefanyk Precarpathian National University
Ukraine
06.2019

Skills

Beverage Preparation

Espresso machine operation

Opening and closing duties

Cash Handling

Friendly and outgoing

Team Player

Cleanliness

Food Running

Safe Food Handling

Multitasking

Customer Service

Teamwork and Collaboration

Hospitality and Professionalism

Effective Communication

Organizational Skills

Professionalism

Languages

Ukrainian
Native language
English
Intermediate
B1

Interests

Reading

History

Politics

Animals

Timeline

Barista

Pret A Manger
06.2023 - Current

Manager

Prykarpatskuy Torgovy Dim
01.2018 - 03.2021

Teacher

Private Individual
09.2013 - Current

Master of Science - Ukrainian Philology

Asyl Stefanyk Precarpathian National University

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Iryna VasylkivskaBarista