Summary
Overview
Work history
Education
Skills
Websites
ReferencesAvailable on Request
Hobbies and Interests
Additional information
Affiliations
Languages
Timeline
Generic

Iryna Makarenko

Glasgow,United Kingdom

Summary

I am a self-motivated individual who is reliable and trustworthy. I have strong organisational skills and can multitask a variety of responsibilities and challenges. I have a friendly attitude and adapt with ease to new situations and work well within a team environment or on my own initiative. I undertake all tasks with commitment and an enthusiastic approach.

Dedicated and motivated individual with keen desire to gain work experience and learn from sales team. Eager to build client relationships, expand customer bases and help drive business development. Comfortable in high-pressure and fast-paced environments and willing to take on new challenges.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work history

Seller

Private entrepreneur
Cherkassy, Ukraine
02.2021 - 12.2021
  • Greeted customers upon entry, created welcoming environment.
  • Handled customer returns and exchanges with understanding and patience.
  • Processed payments at the till correctly and efficiently.
  • Provided excellent customer service which resulted in repeat business.
  • Maintained clean, organised shop floor for optimal shopping experience.

Barista

Private enterpreneur
Cherkassy, Ukraine
01.2017 - 09.2017
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Streamlined order taking process, reducing wait times for customers' convenience.
  • Offered personalised beverage recommendations, enhancing customer rapport.
  • Managed high volume orders during peak hours maintaining quality of service.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Demonstrated proficiency in operating espresso machines with precision and care.
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
  • Upheld excellent relationships with regular clients fostering loyalty and repeat business.
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.

Education

Diploma of Higher Education - Mechanical engineering

Cherkasy State University of Technology
Ukraine
09.2014 - 06.2018

Skills

  • Manages time effectively to achieve maximum results
  • Reliable
  • Excellent timekeeper
  • Willing to learn
  • Product knowledge application
  • Ethical sales behaviour
  • Direct customer engagement
  • Cash handling proficiency
  • Persuasive communication

ReferencesAvailable on Request

https://www.facebook.com/irina.andrejko.9/

Hobbies and Interests

I like to listen to audiobooks and draw pictures by numbers. I also like to spend time outdoors: parks, zoos. I love animals., I like to spend time with my relatives. Also like new acquaintances

Additional information

I finished the eyebrow course and worked for almost a year. She also worked in a children's park at children's performances, worked as a barista in a cafe for 2 months.

Affiliations

  • Painting pictures by numbers

Languages

English
Elementary

Timeline

Seller

Private entrepreneur
02.2021 - 12.2021

Barista

Private enterpreneur
01.2017 - 09.2017

Diploma of Higher Education - Mechanical engineering

Cherkasy State University of Technology
09.2014 - 06.2018
Iryna Makarenko