Iryna Levadna
London
Summary
The Person who spent more than 3000 hours in the air, studied in China for 5 years and worked in Alaska for 4 month eager to start new career.
Overview
16
16
years of professional experience
Work History
Senior Cabin Crew Member
Ukraine International Airlines
10.2016 - Current
- Completed over 3000 hours of international and domestic flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Made appropriate public address (PA) system announcements during boarding and, as appropriate, during all other phases of flight.
- Completed and submitted all required forms and paperwork.
Flight Attendant
Ukraine International Airlines
02.2015 - 10.2016
- 100% of happy passengers.
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Customer Service Manager
Fenix Company
01.2013 - 02.2014
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Followed through with client requests to resolve problems.
Logistics Manager
Transcontinental
09.2007 - 08.2009
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Conducted research to address shipping errors and packaging mistakes.
- Organized records of vehicles, schedules and completed orders.
- Created and enforced detailed organization processes to increase quality and service standards.
Sales Associate
Sears
04.2008 - 09.2008
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions about sizing, accessories and merchandise care.
Busser
Caesars Casino
05.2007 - 09.2007
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future customers.
- Transported dirty utensils, dishes and trays to kitchen .
Education
Master of Science - Economics
Lanzhou University
China, Lanzhou07-2014
Bachelor Of Management -
National Aviation University
Kyiv06-2009
National Aviation Lyceum
KyivSkills
- Problem solving
- Team worker
- Fast learner
- PC skills
Languages
Ukrainian, Russian
Native language
English
Advanced
C1
Chinese (Mandarin)
Intermediate
B1
Timeline
Senior Cabin Crew Member
Ukraine International Airlines
10.2016 - Current
Flight Attendant
Ukraine International Airlines
02.2015 - 10.2016
Customer Service Manager
Fenix Company
01.2013 - 02.2014
Sales Associate
Sears
04.2008 - 09.2008
Logistics Manager
Transcontinental
09.2007 - 08.2009
Busser
Caesars Casino
05.2007 - 09.2007
Master of Science - Economics
Lanzhou University
Bachelor Of Management -
National Aviation University
National Aviation Lyceum
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