Iryna Levadna
London
Summary
The Person who spent more than 3000 hours in the air, studied in China for 5 years and worked in Alaska for 4 month eager to start new career.
Overview
16
16
years of professional experience
Work History
Senior Cabin Crew Member
Ukraine International Airlines
2016.10 - Current
- Completed over 3000 hours of international and domestic flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Made appropriate public address (PA) system announcements during boarding and, as appropriate, during all other phases of flight.
- Completed and submitted all required forms and paperwork.
Flight Attendant
Ukraine International Airlines
2015.02 - 2016.10
- 100% of happy passengers.
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Customer Service Manager
Fenix Company
2013.01 - 2014.02
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Followed through with client requests to resolve problems.
Logistics Manager
Transcontinental
2007.09 - 2009.08
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Conducted research to address shipping errors and packaging mistakes.
- Organized records of vehicles, schedules and completed orders.
- Created and enforced detailed organization processes to increase quality and service standards.
Sales Associate
Sears
2008.04 - 2008.09
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new and potential customers.
- Answered customer questions about sizing, accessories and merchandise care.
Busser
Caesars Casino
2007.05 - 2007.09
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future customers.
- Transported dirty utensils, dishes and trays to kitchen .
Education
Master of Science - Economics
Lanzhou University
China, Lanzhou2014-07
Bachelor Of Management -
National Aviation University
Kyiv2009-06
National Aviation Lyceum
KyivSkills
- Problem solving
- Team worker
- Fast learner
- PC skills
Languages
Ukrainian, Russian
Native language
English
Advanced
C1
Chinese (Mandarin)
Intermediate
B1
Timeline
Senior Cabin Crew Member
Ukraine International Airlines
2016.10 - Current
Flight Attendant
Ukraine International Airlines
2015.02 - 2016.10
Customer Service Manager
Fenix Company
2013.01 - 2014.02
Sales Associate
Sears
2008.04 - 2008.09
Logistics Manager
Transcontinental
2007.09 - 2009.08
Busser
Caesars Casino
2007.05 - 2007.09
Master of Science - Economics
Lanzhou University
Bachelor Of Management -
National Aviation University
National Aviation Lyceum