Irma Piri
Bushey,Hertfordshire
Summary
Experienced Barista with wide range of coffee and tea knowledge. Successfully serves customers in high-traffic coffee shops. Superior customer service skills and commitment to product quality and operational efficiency.
Overview
6
6
years of professional experience
Work History
Coffee Barista
Costa Coffee
Stanmore, Harrow
05.2020 - 04.2023
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Constantly expanded personal knowledge of coffee styles and varieties, providing knowledgeable customer guidance.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Completed successful cash audits, correctly balancing till drawers and readying deposits for banking.
Cleaning Supervisor
Elmwood Hotel
Kings Cross, Camden
05.2017 - 12.2018
- Trained staff to deliver high-quality cleaning services and boost customer satisfaction.
- Reported on accidents and investigated incidents to protect staff safety.
- Planned schedule to maximise bookings and deliver deep cleans.
- Liaised with clients to provide quotes and determine cleaning needs.
Education
A-Levels 3 - Buisness
Centre For Skills and Professional Development
Stratford 01.2021 - 03.2021
Skills
- Latte art
- Active listening
- Quick learner
- Inventory temperature control
- Highly organised
- Teamwork and collaboration
- Strong communication
- Up-selling
- Hospitality service expertise
Languages
English
Advanced (C1)
Romanian
Native
Hungarian
Native
Timeline
A-Levels 3 - Buisness
Centre For Skills and Professional Development
01.2021 - 03.2021
Coffee Barista
Costa Coffee
05.2020 - 04.2023
Cleaning Supervisor
Elmwood Hotel
05.2017 - 12.2018
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