Iris Xu
London,Greater London
Summary
Motivated UCL Engineering student with experience in customer service, team leadership and event coordination. Reliable, adaptable and confident in fast-paced environments.
Overview
7
7
years of post-secondary education
6
6
years of professional experience
Work history
Bartender
Hap Recruitment
Sheffield, South Yorkshire
2026.05 - Current
- Provided efficient, friendly bar service during high-pressure events, ensuring customer satisfaction and repeat business.
- Coordinated with diverse teams across various venues to effectively handle peak customer volumes (over 1000 customers), enhancing service delivery.
- Prepared drinks and processed cash and card payments with precision, contributing to smooth transaction flow and customer experience.
- Maintained clean, organised and well-stocked bar while following licensing, hygiene and safety procedures.
Trip secretary
UCL Climbing and Mountaineering Society
London, Greater London
2026.07 - Current
- Coordinated climbing trips for groups of up to 40 students, overseeing transport, accommodation and activity logistics to ensure seamless experiences.
- Organised bookings and managed requirements through communication with venues, committee members and participants, ensuring smooth trip execution.
- Developed trip budgets and researched destinations to provide safe, enjoyable and cost-effective experiences.
Fast food team leader
Huang Lou Xing
Sheffield, South Yorkshire
2020.02 - 2026.04
- Facilitated recruitment process and selected candidates tailored for fast-paced restaurant environment, enhancing team capability.
- Maintained food quality, order accuracy, and hygiene standards to uphold customer satisfaction and compliance.
- Managed supplier relations to secure timely deliveries of fresh ingredients, supporting operational efficiency.
Barista
Little Boba Cafe
Sheffield, South Yorkshire
2023.07 - 2025.06
- Managed multiple food and drink orders during busy periods, ensuring quality and presentation standards were consistently met.
- Provided insights on coffee blends to enhance customer satisfaction and guide their choices. for enhanced customer experience.
- Promoted seasonal beverages by 25%, resulting in increased customer interest and sales.
Mathematics tutor
Self Employed
London, Greater London
2022.09 - Current
- Facilitated practical application of mathematical concepts by connecting them to real-world situations, improving student engagement.
- Tailored tutoring sessions to individual student needs, enhancing understanding of mathematical concepts.
- Updated teaching methods to incorporate new techniques, resulting in more effective instructional delivery.
Education
Bachelor of Science - Chemical Engineering
University College London
London 2024.09 -
A-Levels - Mathematics, Physics and Chemsitry
Notre Dame High School
Sheffield 2022.09 - 2024.07
GCSEs -
Notre Dame High School
Sheffield 2017.09 - 2022.07
Skills
- Accounting basics
- Excel proficiency
- Beer pouring
- Hygiene standards adherence
- Mixology techniques
- Customer satisfaction focus
- Food packaging
- Strong product knowledge
Languages
English
Native
Chinese (Mandarin)
Native
Spanish
Intermediate
Timeline
Trip secretary
UCL Climbing and Mountaineering Society
2026.07 - Current
Bartender
Hap Recruitment
2026.05 - Current
Bachelor of Science - Chemical Engineering
University College London
2024.09 -
Barista
Little Boba Cafe
2023.07 - 2025.06
Mathematics tutor
Self Employed
2022.09 - Current
A-Levels - Mathematics, Physics and Chemsitry
Notre Dame High School
2022.09 - 2024.07
Fast food team leader
Huang Lou Xing
2020.02 - 2026.04
GCSEs -
Notre Dame High School
2017.09 - 2022.07