Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
Generic

Irinel-Vaduva Vaduva

Coventry ,United Kingdom

Summary

Im a dedicated Experienced in delivering exceptional customer service in busy dining environments. Friendly, efficient, and attentive to customer needs, ensuring a pleasant dining experience. Quick to adapt, with a knack for creating warm and inviting a warm and inviting atmosphere. Hospitality professional with experience in delivering exceptional customer service in fast-paced dining environments. Skilled in taking orders, managing tables, and ensuring guests have a pleasant dining experience. Capable of working collaboratively with kitchen staff and handling customer inquiries with a positive attitude.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Private Dining Waiter

Coombe Abbey Hotel
Coventry, United Kingdom
12.2024 - Current
  • Welcomed guests and organised seating arrangements to enhance guest comfort.
  • Inspected tables before guest arrival, maintaining establishment high-quality standards.
  • Collaborated with kitchen and bar staff to ensure smooth operation and quick resolution of any service delays.
  • Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
  • Greeted customers, addressed initial inquiries, and took drink orders to ensure a smooth service experience.
  • Ensured guests had an enjoyable experience through attentive service.
  • Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
  • Handled customer complaints with empathy, resolving issues effectively to maintain guest satisfaction.

Education

NCFE level 3 Certificate in Travel and Tourism - Travel and tourism

Coventry College
Coventry, COV
2025 - 2026

NCFE Level 2 Introduction to Cabin Crew - Travel

Coventry College
Coventry
2024 - 2025

NCFE Level 2 Certificate in Travel and Tourism - Travel and Tourism

Coventry College
Coventry, COV
2024 - 2025

GCSEs - GCSEs

Grace Academy
Coventry, COV
2019 - 2024

Skills

  • Menu knowledge
  • Hospitality standards
  • Customer service excellence
  • Customer service
  • Sales techniques
  • Attention to detail
  • Time management
  • Team collaboration
  • Conflict resolution

Languages

English
Advanced
C1
Spanish
Intermediate
B1
Romanian
Proficient
C2

Certification

  • NCFE Level 2 Introduction to Cabin Crew Certificate
  • NCFE level 2 Certificate in Travel and Tourism
  • NCFE level 3 Certificate in Travel and Tourism
  • British Airways SEP Awareness Day Certificate
  • First Aid Certificate

Interests

  • i play sports
  • I'm willing to learn about new culture
  • I'm currently learning a new language

Timeline

Private Dining Waiter

Coombe Abbey Hotel
12.2024 - Current

NCFE level 3 Certificate in Travel and Tourism - Travel and tourism

Coventry College
2025 - 2026

NCFE Level 2 Introduction to Cabin Crew - Travel

Coventry College
2024 - 2025

NCFE Level 2 Certificate in Travel and Tourism - Travel and Tourism

Coventry College
2024 - 2025

GCSEs - GCSEs

Grace Academy
2019 - 2024
Irinel-Vaduva Vaduva