IRFAN UL HAQ
Lahore,Punjab
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
SALES ASSOCIATE
AT GRM PVT LTD
2017.06 - 2023.01
- Trained new sales professionals and provided coaching as needed to maintain company sales success
- Led sales department with highest quarterly sales for two consecutive years
- Worked as a dedicated Sales Representative for multiple regions
- Brought forth a high-energy and engaging spirit
- Demonstrated advanced organizational and communication skills.
PROGRAM SUPPORT SPECIALIST AT
ACTIVE KEY
2015.11 - 2017.06
- Reviewed patient records, identified medical codes, and created invoices for billing purposes
- Filed and updated patient information and medical records
- Verified insurance of patients to determine eligibility
- Handled all disputes and concerns regarding medical record content
- Kept careful record of patient progress.
- Worked with other program administrators to run a successful program
SALES ASSOCIATE
TRG (IBEX) DGS
2014.11 - 2015.10
- Worked well in fast-paced environment
- Brought forth excellent customer service skills and commitment to customer satisfaction
- Doubled client base by researching competitive advantage while targeting prospective client needs
- Worked as dedicated Sales Representative for multiple regions
- Demonstrated advanced organizational and communication skills.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
CSR AT FUTURE NOW TECHNOLOGIES
2012.11 - 2014.11
- Worked with a keen understanding of marketing operations and campaign efforts
- Taking orders from customers and tried to provide them a best quality
- Performed various administrative duties such as filing, typing, and copying
- Remained open-minded and committed to advanced communication practices.
CSR AT TRANSDATA
2009.04 - 2012.08
- Worked well independently and on a team to solve problems
- Served as a friendly, hardworking, and punctual employee
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Brought forth a consistent track record of reliability and punctuality
- Daily team reporting to the higher officials.
Education
Bachelors -
UNIVERSITY OF THE PUNJAB
LahoreHigh School Diploma -
Pakistan Mashriq Dubai
Dubai, UAEAutoCad -
Brains College
Lahore, PakistanSkills
- Ability to Multitask
- Ability to Work under Pressure
- Team Building
- Microsoft Excel
- Verbal Communication
- Product Promotion
- Sales Expertise
- Time Management
- Multitasking Strengths
- Customer Service
Timeline
SALES ASSOCIATE
AT GRM PVT LTD
2017.06 - 2023.01
PROGRAM SUPPORT SPECIALIST AT
ACTIVE KEY
2015.11 - 2017.06
SALES ASSOCIATE
TRG (IBEX) DGS
2014.11 - 2015.10
CSR AT FUTURE NOW TECHNOLOGIES
2012.11 - 2014.11
CSR AT TRANSDATA
2009.04 - 2012.08
Bachelors -
UNIVERSITY OF THE PUNJAB
High School Diploma -
Pakistan Mashriq Dubai
AutoCad -
Brains College
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