Irfan Akhtar
Manchester
Summary
Experienced pharmacist with expertise in team leadership, business growth, and managing operations. Adept at driving profitability through patient recruitment, stock optimisation, and the introduction of new NHS and private services. Committed to delivering evidence-based care while streamlining operations for improved efficiency. Seeking to build on my experience in community pharmacy and transition into a clinical role with Interface Clinical Services where I can enhance my clinical knowledge, collaborate with multidisciplinary teams, and contribute to patient-centred care by applying my experience in medication management and patient counselling. Eager to utilize my strong base in pharmacy practice to support optimal therapeutic outcomes, while continuing to develop my skills in clinical decision-making and patient assessment.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work History
Pharmacy Manager
Ashton PCC Pharmacy
06.2019 - Current
- Responsible for the day to day running of the pharmacy including accurate medication dispensing, procurement of stock, managing patient safety and ensuring the pharmacy is meeting GPhC standards.
- Leading the team on customer service, maintaining good clinical practice and training on Repeat Management System (RMS) software to achieve a 45% net increase in prescription volume for the last 12 months.
- Managing the Covid 19 Vaccine service including promoting to the public, setting up clinics, liaising with local NHS SVOC teams, using data reports to manage inventory and performing regular audits to ensure compliance with Patient Group Direction( PGD's).
- Implementation of the Hypertension Case Finding service including training staff on recruitment, following up on readings marked as stage 1 or 2 with GP Practice, providing healthy lifestyle advice for all patients and running the 24 hr ABPM for further clinical investigation
- Launching the Pharmacy First service from raising patient awareness, carrying out patient consultations, issuing treatment where indicated according to PGD's and safety netting every consultation
Pharmacist
Peak Pharmacy
08.2016 - 05.2019
- Communicating areas of improvement with area managers and having to report back to Superintendent’s office on service delivery
- Having an overview of prescription submission to ensure switching was being effectively monitored and losses were being minimised
- Leading the team in the dispensary from EPS to stock control whilst giving my staff the responsibility to deal with issues allowing them to flourish
- Carrying out a variety of different services including MUR, NMS, SCR, NHS and Private Flu Vaccines, EHC, Minor Ailments, NHS Health Checks and NUMSAS
- I have also become accredited to provide the enhanced service by GMLPC in Improving Inhaler Technique
- Trained to use My Local Pharmacy, an app that allows patients to request repeat medication from the pharmacy
Pre-Reg Pharmacist
PCT Healthcare Ltd
08.2015 - 07.2016
- Working alongside my tutor, I was tasked with taking a leadership role in training an apprentice as well as supervising the transition of an MCA to a dispensing assistant
- Becoming trained with how the MUR and NMS service operates, I took on the role of observing these in practice and then using the data to produce a quarterly report to the Area Team
- Liaising with our local surgery to help set up Meds Manager, an in-house system through EMIS Healthcare that allows pharmacies to order repeat prescriptions directly from the PMR
- Using my experience of the electronic prescription service to help the branch transition smoothly including training the staff on tracking EPS R1/R2 and the importance of EPS housekeeping
- I used this training to deliver short tutorials to other local branches who were going EPS live at the time
- Carrying out a clinical audit on improving patient’s knowledge on the safe use of insulin
Education
MPharm - Pharmacy
LJMU
Liverpool 09.2009 - 05.2013
A Levels - Chemistry (A), Maths (A), Biology (C)
Loreto College
Manchester 09.2007 - 05.2009
GCSE’S - Maths (A), RS (A), English Literature (B), English Language (B), Biology (B), Physics (B), Chemistry (B), History (C), ICT (C)
KD Grammar School For Boys
Manchester 09.2002 - 06.2007
Skills
- Team Leadership - Managing the pharmacy staff to develop a productive work environment
- Business Growth - Increase profitability by patient recruitment, optimising stock procurement and launching new NHS and Private services
- Pharmacy IT Systems - Trained on ProScript Connect, Analyst, Pharmacy Manager, PharmOutcomes and QFlow Completed Online Training on EMIS Web
- Data Analysis - Reviewing performance reports and KPI's to streamline areas of improvement
- Clinical Decision Making - using references such as NICE CKS and BNF to make evidence based decisions during patient consultations in conjunction with patients goals
- Patient Care - using the Calgary Cambridge model to carry out effective consultations to ensure a shared approach with the patient
- Controlled Drugs (CD) Management - perform regular audits of CD's and ensure dispensing, storage and record keeping is in line with Misuse of Drugs Act
- Problem Solving - Addressing daily challenges that occur from stock shortages to clinical interventions
- Staff Training - Facilitate staff training meetings and monitor performance for feedback
- Communication - effectively communicating with patients, staff, GP practice staff and other healthcare professionals
Personal Information
- Hobbies: Playing sports, Camping, Hiking, Keeping fit by attending the gym three to four times a week, Cooking and nutrition, Playing football weekly, Being a member of the RPS, Reading the Pharmaceutical Journal, Attending CPPE workshops
- Date of birth: 11/30/90
Custom
Available upon request
Certification
- General Pharmaceutical Council 2208584
- Covid 19 / Flu Vaccine Trained
- Meningitis ACWY Licensed
- Weight Management Service Licensed
- Pharmacy First Trained
- Safeguarding Level 2
Affiliations
- Volunteering for my local community by delivering food parcels to families in need.
- Going out for scenic walks with friends/family.
- Since purchasing my first property, I have developed a keen interest in gardening
Timeline
Pharmacy Manager
Ashton PCC Pharmacy
06.2019 - Current
Pharmacist
Peak Pharmacy
08.2016 - 05.2019
Pre-Reg Pharmacist
PCT Healthcare Ltd
08.2015 - 07.2016
MPharm - Pharmacy
LJMU
09.2009 - 05.2013
A Levels - Chemistry (A), Maths (A), Biology (C)
Loreto College
09.2007 - 05.2009
GCSE’S - Maths (A), RS (A), English Literature (B), English Language (B), Biology (B), Physics (B), Chemistry (B), History (C), ICT (C)
KD Grammar School For Boys
09.2002 - 06.2007
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