IRENE NGOYE
Swindon,WIL
Summary
Dedicated social worker committed to providing a comprehensive approach to supporting individuals in making positive changes in their lives. Experienced in working with individuals, families, and groups across various settings, while consistently demonstrating respect and empathy. Possesses a deep understanding of relevant legislation, procedures, and techniques necessary for effective intervention. Committed social worker focused on building trusting relationships and advocating for the best interests of clients. Specializes in working with individuals with disabilities. A respectful and compassionate professional with a 4-year background in serving the community by offering guidance to clients in need.
Overview
13
13
years of professional experience
Work History
Qualified Social Worker
Oxfordshire County Council- Children's Disability Team
06.2024 - Current
- To gather sufficient information about children and their families to be able to accurately assess their needs against eligibility criteria
- To identify where a child may be at risk and to act according with the safeguarding policies and procedures.
- To undertake complex holistic child and family assessments and to plan for provisions of support to assist in meeting their outcomes
- To support carers to continue in their role in complex situations
- To ensure accurate and timely recording of all information.
- Supported clients and families with empathy and compassion during difficult times.
Qualified Social Worker
Hampshire County Council – Disabled Children Team
03.2023 - 05.2024
- Responsible for dealing with safeguarding issues and providing safe environments for children, vulnerable young adults, and teenagers
- Completed Child and Family Assessments, to develop support plans for handling children with additional needs and their families.
- Completed assessments in preparation for court proceedings, such as parental and sibling assessments
- Worked with children and young people, families, carers, and communities to help them make informed decisions.
- Ensured that work is up-to-date, with tasks completed according to time scales set
- Recognized, monitored, and assessed risks, escalating issues to managers in timely-manner.
- Multi-agency work, gathering information to inform assessment and care planning, and joint planning and delivery of interventions
- Completing court documents and attending court
- Act as a lead professional and lead and monitor multi-agency actions and objectives.
Qualified Social Worker
Wiltshire Council- Children and Young people Disability Team (0-25)
12.2020 - 03.2023
- Managed an allocated protected caseload, completing assessments and other work to meet statutory requirements
- Worked with children and young people, families, carers, and communities to help them make informed decisions, engender change, enable them to clarify and express their needs, and contribute to service planning
- Ensure that work is up-to-date and that tasks are completed within the timeframes specified
- Recognized, monitored, and assessed risks, escalating issues to managers in a timely manner
- Multiagency work, gathering information to inform assessment and care planning, joint planning, and delivery of interventions
- To have advanced skills and knowledge in assessment, support planning, and the management of risks for individuals, and to be able to apply legal requirements and support people to manage risk appropriately
- Practice in line with legal requirements, demonstrating a detailed understanding of the Care Act, Mental Capacity Act, and Continuing Health Care guidance
- To undertake Best Interests decision-making, including convening and chairing best-interest meetings to fulfill the legal requirements of the Mental Capacity Act 2005
- Lead and monitor multi-agency actions and objectives as the lead professional.
Social Worker Student (100 Days Placement)
The Salvation Army (Booth House)
01.2020 - 06.2020
- To undertake an assessment of supporting rough sleepers and provide them with supported accommodation.
- Responsible for assessing risk, making recommendations, and signposting to another external agency
- Regular meetings with individuals and their external agencies, such as CPN, probation, and GPs
- Managed a caseload of up to 8 clients to review care and support their needs in accordance with the Homeless Reduction Act 2017, the Equality Act 2010, and the principles of the Care Act 2014.
- Engaging in appraisal through self-evaluation to ensure professional development as expected.
Social Worker Student (70 Days Placement)
The Nelson Trust
04.2019 - 07.2019
- Completed person-centered assessments on initial referrals to evaluate strengths and needs
- Developed relationship of trust with service users, empowering and enabling them to actively participate in decision-making process about their support.
- Applied intervention strategies to determine the needs and goals of the service users and deliver unique support options for them.
- Provides support that is achieved by clients with multiple and complex needs in a protected and non-judgmental environment where their strengths are recognized, and their past or present trauma is acknowledged and resolved
- Maintained accurate reports and flagged up safeguarding issues to the management team
- Conducted home visits and accompanied service users at family conference meetings such as CiN and CP
- Conducted key working sessions and facilitated therapeutic and psycho-educational groups.
Support Worker
Swindon Borough Council (OK4U)
11.2014 - 04.2019
- Identified the needs of individuals and their families through multi-agency collaboration to promote an integrated holistic approach to meet their needs
- Identified barriers to individual's safety, physical and working with parents and carers to reduce risks and develop a strength-based support plan
- Providing the evidence that is constantly needed for continuing support in line with the Care Act 2014 eligibility criteria and working with clients and care providers to identify and promote independence.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their well-being.
Support Worker
Whitbourne House
09.2012 - 11.2014
- Supporting service users to develop their independent daily living skills in accordance with their individual care plan
- Providing practical care for people who have complex and challenging needs in terms of their behavior, emotional, psychological, and developmental well-being.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
Bookkeeper
Hi-Deck Cruisers
05.2011 - 10.2012
- Working in a private company as a support to a senior accountant, ensuring that all financial transactions are entered, recorded, and reported appropriately and on time.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Completed payroll for employees and maintained detailed records of procedures.
Education
Master's in social work -
University of Gloucestershire
Cheltenham07.2020
Master of Arts - Social Work
University of Gloucestershire
Cheltenham, United Kingdom06.2011
BTEC National Diploma in Business Management (3 Merit) -
Swindon College
Swindon 07.2006
A Levels - Business Economics
Canon Andrea Secondary School
Tanzania05.2001
Skills
- Compassionate
- Case Management
- Client Advocacy
- Conflict Resolution
- Social Services
- Efficient under pressure
- Attention to Detail
- Self-awareness
- Multidisciplinary team collaboration
Core strengths skills
- Ability to take a child-centred approach to any investigations and safeguarding procedures.
- Excellent at working with external agencies, such as schools, charities, and the police service, to gather the most rounded picture possible.
- Assessment, Risk Analysis, and Intervention
- Cultural Competence
- Case management
- Completing court documents
- Ability to undertake the Care Act 2014 Assessment
- Ability to undertake Best Interests decision-making and fulfill legal requirements of the Mental Capacity Act 2005.
- Swahili/English
- Communication Skills.
- Proven assessment and investigation skills are appropriate to the scope of the role.
References
Available on request.
Training
- Deprivation of Liberty (DoLS)
- Mental Capacity Act 2005
- Understanding Trauma
- Safeguarding Children/Child protection
- Assessing and Analyzing Risk
- Diversity and Equality
- Domestic Abuse Awareness
Timeline
Qualified Social Worker
Oxfordshire County Council- Children's Disability Team
06.2024 - Current
Qualified Social Worker
Hampshire County Council – Disabled Children Team
03.2023 - 05.2024
Qualified Social Worker
Wiltshire Council- Children and Young people Disability Team (0-25)
12.2020 - 03.2023
Social Worker Student (100 Days Placement)
The Salvation Army (Booth House)
01.2020 - 06.2020
Social Worker Student (70 Days Placement)
The Nelson Trust
04.2019 - 07.2019
Support Worker
Swindon Borough Council (OK4U)
11.2014 - 04.2019
Support Worker
Whitbourne House
09.2012 - 11.2014
Bookkeeper
Hi-Deck Cruisers
05.2011 - 10.2012
Master's in social work -
University of Gloucestershire
Master of Arts - Social Work
University of Gloucestershire
BTEC National Diploma in Business Management (3 Merit) -
Swindon College
A Levels - Business Economics
Canon Andrea Secondary School
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