Summary
Overview
Work history
Education
Skills
Personal Information
Custom
Timeline
Generic
IRENE MILLS

IRENE MILLS

Belfast,Antrim

Summary

An honest and hardworking person with excellent communication skills and a strong background in retail and merchandising. Demonstrates expertise in customer service, reception, and barista training, ensuring a versatile skill set adaptable to various professional environments. Committed to delivering exceptional service and seeking opportunities to further develop within the hospitality industry.

Overview

23
23
years of professional experience
1984
1984
years of post-secondary education

Work history

Residential Cleaner

Glo Lettings
06.2021 - 08.2025
  • Company Overview: Letting Agency
  • House cleaning for a Letting Agency
  • Letting Agency

Temporary Worker

Redwigwam.com
02.2017 - 08.2025

Cleaner

OCS
, Belfast
08.2024 - 02.2025

Order Picker

Tesco Distribution Centre
, Belfast
05.2024 - 08.2024
  • Picking orders in the warehouse
  • Merchandising

Temporary Part-Time Sales Assistant

Dunnes Stores
11.2023 - 12.2023
  • Assisted in store merchandising, stocking shelves and setting up displays.
  • Customer Care
  • Health and Safety
  • Housekeeping and Hygiene Management
  • Stock Rotation
  • Stock Taking

Customer Service Desk

Primark
West London
07.2016 - 10.2016
  • Handled cash register operations, including payments, returns, and exchanges.
  • Arranged store products on shelves and promotional displays.
  • Provided strong customer service by greeting and building relationships with key clients.
  • Dealing with lost and found, logging items etc
  • Processing returns and exchanges for customers, using tills.
  • Sorting stock and returning it to the shop floor.
  • Worked with coworkers to complete tasks.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Responded quickly to meet customer needs and resolve problems.
  • Committed to delivering excellent customer service while working in a fast-paced environment.
  • Provided efficient and courteous service to customers at all times.
  • Please note, because of a planned trip to India booked for voluntary work, the Manager of Primark told me they would have offered me a permanent position with them. I really loved it but had my travel already booked.

Front of House Receptionist

Radha Krishna Temple
Soho, London
06.2004 - 12.2015
  • Company Overview: Temple
  • Presenting a professional and friendly first impression of the temple to all visitors and clients.
  • Managing incoming phone calls and mail.
  • Selling books from reception.
  • Managing the donations made to the temple.
  • Handling and safe keeping of the key to the temple van and keeping a record of users.
  • Temple
  • Please note that this job was in a voluntary capacity only, on a casual basis from time to time, also I did cleaning and food preparation and distribution.

Health Care Assistant

Consultus Care and Nursing Agency
Tonbridge, Kent
08.2002 - 12.2014
  • Working as a private live in carer.
  • Housekeeper duties.
  • Answering incoming calls.
  • All clients care.
  • Liaising with other healthcare professionals.
  • Accompanying clients to appointments.

Education

Primary School Education -

Redeemer Girls School
Dundalk, County Louth

City and Guilds Certificate - Hair and Beauty

Newry Technical College
Newry, County Down

Intermediate Certificate - 5 honours A - C, City and Guilds PreEmployment Certificate, Secretarial Certificate

Dundalk Vocational School
Dundalk, County Louth

Skills

  • Fully qualified hairdresser
  • Excellent communication skills
  • Retail and merchandising
  • Customer service
  • Reception
  • Barista training

Personal Information

Date of birth: 09/05/71

Custom

  • Daily practitioner of yoga
  • Cooking
  • Working out
  • Reading
  • Cycling
  • Occasional movie
  • Volunteering

Timeline

Cleaner

OCS
08.2024 - 02.2025

Order Picker

Tesco Distribution Centre
05.2024 - 08.2024

Temporary Part-Time Sales Assistant

Dunnes Stores
11.2023 - 12.2023

Residential Cleaner

Glo Lettings
06.2021 - 08.2025

Temporary Worker

Redwigwam.com
02.2017 - 08.2025

Customer Service Desk

Primark
07.2016 - 10.2016

Front of House Receptionist

Radha Krishna Temple
06.2004 - 12.2015

Health Care Assistant

Consultus Care and Nursing Agency
08.2002 - 12.2014

City and Guilds Certificate - Hair and Beauty

Newry Technical College

Intermediate Certificate - 5 honours A - C, City and Guilds PreEmployment Certificate, Secretarial Certificate

Dundalk Vocational School

Primary School Education -

Redeemer Girls School

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IRENE MILLS