IRENE MILLS
Belfast,Antrim
Summary
An honest and hardworking person with excellent communication skills and a strong background in retail and merchandising. Demonstrates expertise in customer service, reception, and barista training, ensuring a versatile skill set adaptable to various professional environments. Committed to delivering exceptional service and seeking opportunities to further develop within the hospitality industry.
Overview
23
23
years of professional experience
1984
1984
years of post-secondary education
Work history
Residential Cleaner
Glo Lettings
2021.06 - 2025.08
- Company Overview: Letting Agency
- House cleaning for a Letting Agency
- Letting Agency
Temporary Worker
Redwigwam.com
2017.02 - 2025.08
Cleaner
OCS
, Belfast
2024.08 - 2025.02
Order Picker
Tesco Distribution Centre
, Belfast
2024.05 - 2024.08
- Picking orders in the warehouse
- Merchandising
Temporary Part-Time Sales Assistant
Dunnes Stores
2023.11 - 2023.12
- Assisted in store merchandising, stocking shelves and setting up displays.
- Customer Care
- Health and Safety
- Housekeeping and Hygiene Management
- Stock Rotation
- Stock Taking
Customer Service Desk
Primark
West London
2016.07 - 2016.10
- Handled cash register operations, including payments, returns, and exchanges.
- Arranged store products on shelves and promotional displays.
- Provided strong customer service by greeting and building relationships with key clients.
- Dealing with lost and found, logging items etc
- Processing returns and exchanges for customers, using tills.
- Sorting stock and returning it to the shop floor.
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Provided efficient and courteous service to customers at all times.
- Please note, because of a planned trip to India booked for voluntary work, the Manager of Primark told me they would have offered me a permanent position with them. I really loved it but had my travel already booked.
Front of House Receptionist
Radha Krishna Temple
Soho, London
2004.06 - 2015.12
- Company Overview: Temple
- Presenting a professional and friendly first impression of the temple to all visitors and clients.
- Managing incoming phone calls and mail.
- Selling books from reception.
- Managing the donations made to the temple.
- Handling and safe keeping of the key to the temple van and keeping a record of users.
- Temple
- Please note that this job was in a voluntary capacity only, on a casual basis from time to time, also I did cleaning and food preparation and distribution.
Health Care Assistant
Consultus Care and Nursing Agency
Tonbridge, Kent
2002.08 - 2014.12
- Working as a private live in carer.
- Housekeeper duties.
- Answering incoming calls.
- All clients care.
- Liaising with other healthcare professionals.
- Accompanying clients to appointments.
Education
Primary School Education -
Redeemer Girls School
Dundalk, County LouthCity and Guilds Certificate - Hair and Beauty
Newry Technical College
Newry, County DownIntermediate Certificate - 5 honours A - C, City and Guilds PreEmployment Certificate, Secretarial Certificate
Dundalk Vocational School
Dundalk, County LouthSkills
- Fully qualified hairdresser
- Excellent communication skills
- Retail and merchandising
- Customer service
- Reception
- Barista training
Personal Information
Date of birth: 09/05/71
Custom
- Daily practitioner of yoga
- Cooking
- Working out
- Reading
- Cycling
- Occasional movie
- Volunteering
Timeline
Cleaner
OCS
2024.08 - 2025.02
Order Picker
Tesco Distribution Centre
2024.05 - 2024.08
Temporary Part-Time Sales Assistant
Dunnes Stores
2023.11 - 2023.12
Residential Cleaner
Glo Lettings
2021.06 - 2025.08
Temporary Worker
Redwigwam.com
2017.02 - 2025.08
Customer Service Desk
Primark
2016.07 - 2016.10
Front of House Receptionist
Radha Krishna Temple
2004.06 - 2015.12
Health Care Assistant
Consultus Care and Nursing Agency
2002.08 - 2014.12
City and Guilds Certificate - Hair and Beauty
Newry Technical College
Intermediate Certificate - 5 honours A - C, City and Guilds PreEmployment Certificate, Secretarial Certificate
Dundalk Vocational School
Primary School Education -
Redeemer Girls School