Irene Jacob
Cardiff
Summary
I am a motivated individual with diverse experiences in catering, healthcare and tutoring. I have developed strong interpersonal and teamwork skills through working in busy, people-focused environments. I am eager to bring my adaptability and positive attitude to my future role.
Overview
4
4
years of professional experience
Work History
Ward Based Caterer
University Hospital of Wales
Cardiff
11.2024 - 12.2025
- Served meals, tea and coffee to patients, ensuring their needs were met and dietary requirements were followed.
- Maintained high standards of cleanliness and hygiene by completing washing up and keeping the kitchen and work areas organised.
- Prioritised patient safety at all times while providing friendly and attentive support on the ward.
- Worked efficiently as part of a team in a busy hospital environment, remaining calm and professional when caring for patients
Patient Befriender
Cardiff and Vale University Health Board
Cardiff
07.2025 - 08.2025
- Welcomed patients, visitors and families, answering any queries and helping them navigate the hospital.
- Proactively approached patients to gather feedback about their hospital experience.
- Provided companionship and reassurance to patients to help improve their experience as a patient.
- Responded appropriately to all feedback, offering support and signposting to further help where needed.
- Developed strong communication, active listening while interacting with a diverse group of people.
Kumon Maths & English Assistant/Tutor
Kumon Maths & English
Cardiff
12.2021 - 02.2025
- Teaching Maths and English to students of varying ages and academic abilities, adapting my approach to suit each student's individual needs.
- Proactively supported students with their learning, explaining difficult topics clearly and creating a supportive learning environment.
- Marked and recorded homework accurately, keeping student work organised so progress could be reviewed regularly and monitored over time.
- Communicated regularly with parents, to provide feedback on students progress and discuss areas for improvement.
Education
A-Levels -
St. David's Catholic College
Cardiff01-2026
GCSEs -
Corpus Christi Catholic High School
Cardiff01-2024
Skills
- Team collaboration
- Communication skills
- Time management
- Personable and friendly
Timeline
Patient Befriender
Cardiff and Vale University Health Board
07.2025 - 08.2025
Ward Based Caterer
University Hospital of Wales
11.2024 - 12.2025
Kumon Maths & English Assistant/Tutor
Kumon Maths & English
12.2021 - 02.2025
A-Levels -
St. David's Catholic College
GCSEs -
Corpus Christi Catholic High School