Irene Ezejiofor
Summary
Aspiring Analyst with experience in financial analysis, fixed income research, and client portfolio support. Over 1.5 years of experience in asset management, working with institutional clients across multi-asset and alternative strategies. Completed a fixed income internship at Janus Henderson Investors with hands-on exposure to ESG reporting, bond analysis, and data modelling using SQL. Holds IMC Level 1 certification. Backed by a Master's in Engineering and passionate about leveraging analytical and technical skills to support investment research and portfolio decision-making.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Fraud Analyst
Global Payments Inc (TSYS)
Milton Keynes
10.2024 - 01.2026
- Investigated and resolved fraud cases and disputes in compliance with Visa/Mastercard regulations and internal policies.
- Maintained accurate documentation and case notes in CRM for audit and compliance purposes.
- Collaborated with compliance and risk management teams to enhance fraud detection processes and reduce exposure.
- Utilised internal systems and CRM systems to review transactions, identify fraudulent activity, and manage dispute workflows.
- Liaised with issuing banks, merchants, and cardholders to resolve disputes efficiently while maintaining high customer satisfaction.
Client Service and Reporting Assistant
SOK Group
London, UK
02.2024 - 09.2024
- Managed client service operations in an online retail environment, ensuring timely resolution of queries.
- Collaborated with team members to identify process improvements and streamline reporting procedures for better accuracy.
- Presented research findings to stakeholders, aiding in strategy formulation.
- Developed reports and documents containing actionable recommendations.
- Prepared and distributed regular updates and newsletters to keep clients informed about products and services.
Client Service Analyst
AMX by Carne
London, UK
07.2022 - 10.2023
- Served as first point of contact for institutional clients with portfolios across alternative investments and private markets
- Supported portfolio reporting and performance review cycles, aligning data outputs with investment mandates
- Worked with operations and onboarding teams to ensure efficient setup of client accounts, fund structures, and trading support
- Contributed to investment commentary and market communication by coordinating inputs from investment teams
- Enhanced CRM data integrity to support investment and reporting teams in delivering timely updates to clients
Fixed Income Intern
Janus Henderson Investors
London, UK
06.2021 - 08.2021
- Built an Excel model to track ESG engagements by sector and engagement outcome across fixed income portfolios
- Used SQL and Python to extract and clean fixed income data for internal ESG reporting and credit rating analysis
- Researched government and corporate bond performance under ESG constraints and presented findings to senior team
- Gained hands-on experience with UK gilts, corporate bonds, and structured debt via training and team shadowing
Education
MSc Engineering -
Leeds Beckett University
01.2020 - 01.2021
BSc Engineering - undefined
Adamson University
01.2013 - 01.2020
Skills
- Investment Research (Equity & Fixed Income)
- ESG Analysis
- Portfolio Reporting
- SQL
- Excel (Advanced)
- Data Modelling & Visualisation
- CRM (Salesforce)
- Client Engagement
- CFA Level 1 (in view)
Certification
- Investment Management Certificate (IMC), Level 1
- Chartered Insurance Institute, R01 (Financial Services), R05 (Protection Planning), R03 (Personal Taxation), R02 (Investment Principles and Risk)
- CFA Level 1 Candidate (in view)
Timeline
Fraud Analyst
Global Payments Inc (TSYS)
10.2024 - 01.2026
Client Service and Reporting Assistant
SOK Group
02.2024 - 09.2024
Client Service Analyst
AMX by Carne
07.2022 - 10.2023
Fixed Income Intern
Janus Henderson Investors
06.2021 - 08.2021
MSc Engineering -
Leeds Beckett University
01.2020 - 01.2021
BSc Engineering - undefined
Adamson University
01.2013 - 01.2020