Summary
Overview
Work history
Education
Skills
Websites
Custom
Timeline
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IRAZ YILDIZ

IRAZ YILDIZ

London,UK

Summary

Innovative and results-driven Digital Marketing & Brand Manager with over a decade of experience in strategic digital marketing, 360° campaign execution, and e-commerce leadership across UK and EU markets. Adept at driving sales growth, enhancing brand equity, and optimising customer journeys through data-led marketing strategies, SEO, paid media, and UX design. Proven ability to lead cross-functional teams, manage large-scale platform transitions, and develop content that resonates with global audiences.

Renowned for crafting cohesive brand narratives and delivering campaigns that increase engagement, loyalty, and market share. Skilled in strategic planning, project management, and fostering strategic partnerships to drive commercial success. Combines creative insight with analytical rigour to turn customer data into actionable marketing innovations. Passionate about building brands that connect meaningfully and authentically with their audiences.

Overview

13
13
years of professional experience
6054
6054
years of post-secondary education

Work history

Digital Content & Brand Manager (UK & EU)

DeFacto
09.2020 - 01.2025

UK, Germany & EU Market Focus

  • Led homepage content delivery and UX planning in collaboration with trade and product teams, ensuring timely, data-informed updates aligned with marketing campaigns and promotional moments.
  • Owned digital content strategy across websites, apps, social media, and email channels—delivering high-performing and locally relevant content for UK and German markets.
  • Partnered with digital trading and CRM to create seamless, personalised customer journeys—using data to optimise homepage experiences, category flows, and conversion funnels.
  • Developed and implemented testing roadmaps (A/B and segmentation) to improve homepage effectiveness, content engagement, and navigation based on user behaviour insights.
  • Worked closely with global agencies (e.g., McKinsey) to refine regional go-to-market strategies—integrating branding, consumer insights, and digital trends.
  • Led a team of 7+ specialists, providing mentorship, performance feedback, and skill development across content, branding, social media, influencer marketing, and UI/UX.
  • Monitored campaign performance with tools like Contentsquare, Google Analytics, and heatmaps, using benchmarks and insights to refine content layouts and optimise performance.
  • Spearheaded localisation initiatives to ensure cultural and linguistic accuracy in German and UK platforms, boosting customer satisfaction and engagement rates.
  • Maintained strong cross-functional collaboration with marketing, product, tech, and creative teams to align business goals with onsite strategy and brand consistency.

Digital Visual Merchandiser & Content Manager

Chi Chi London
04.2020 - 09.2020
  • Led a strategic 6-month website migration project during the COVID-19 pandemic—managing the full transition from Magento to Shopify Plus, including platform evaluation, vendor selection, technical scoping, UX/UI design, SEO retention, and QA testing. Successfully rebuilt and relaunched the platform to enhance site speed, mobile responsiveness, and cross-functional agility.
  • Oversaw site merchandising and digital trading operations, aligning campaign calendars with commercial objectives, new arrivals, promotional plans, and stock availability.
  • Managed a team of category managers and merchandisers, establishing agile workflows and performance KPIs to improve trading effectiveness and digital merchandising strategies.
  • Drove channel optimisation across the website, paid media, and CRM touchpoints—collaborating with marketing, creative, and development teams to deliver cohesive customer journeys and seamless user experience across all digital channels.
  • Led performance reviews and CRO initiatives, implementing A/B testing frameworks across product listing pages, homepage layouts, and checkout flows to increase conversion and average order value.
  • Partnered with marketing to develop on-brand storytelling campaigns and multichannel content strategies (email, social, website), amplifying seasonal messaging and improving user engagement across touchpoints.
  • Directed SEO best practices and technical content optimisation to preserve organic visibility during platform migration, including structured data integration, metadata audits, and keyword re-mapping.
  • Owned all site analytics and performance dashboards, generating weekly trade reports to inform data-driven decisions across commercial, marketing, and product teams.
  • Monitored industry trends and competitor activity, offering insights and innovative solutions to evolve onsite strategy and enhance brand differentiation in a volatile market.

Digital Marketing Content Manager & E-Commerce Executive

River Island
01.2019 - 04.2020
  • Responsible for the analysis of effectiveness of kidswear web performances & traffics; summarizing performance vs plan and highlighting key learnings & opportunities for future improvement.
  • Take ownership of kids wear customer journey across the website and mobile app. Review and test links on pages before they are published live.
  • Ensure customer journey and site standards are optimized and achieved within the division (no broken links, products are optimized, content and SEO links are commercialized, etc.).
  • Tracking competitor and industry activity relevant to the area of responsibility.
  • Produce daily and weekly sales/data analysis, understand current behaviours whilst influencing the future customer experience.
  • Actively seek and test opportunities across audiences, creative, channels and routes to market; baked on insight generated through the analysis of data from user behaviour, conversion, customer journeys.
  • Oversee that all products and collection launched happen on-time.
  • Working closely with the marketing teams and ensure the marketing journeys are linked up with the site (category set to support marketing activity).
  • Review order of products within categories maintaining the aesthetics and commercials.
  • Working with category managers in the day to day management of the team, identifying opportunities to improve and accelerate sales and profit performance.

E-Commerce Coordinator & Online Visual Merchandiser

Apricot Clothing
05.2017 - 01.2019
  • Conducted market research, brand audits, and performance analysis, optimizing digital strategies for improved positioning.
  • Developed and executed SEO, social media, and email marketing campaigns, leading to an increase in organic traffic.
  • Prepare creative market research and analysis, including the review of current brand campaigns, brand audits and maintaining a database of these campaigns.
  • Analyzing and making weekly reports on sales, site and channel performance information to maximize product availability and positioning.
  • Generate new ideas around industry-related topics. Update our website and social media pages with new content. Manage the editorial calendar and ensure timely publication.
  • Suggests new ideas for development of the branding and attention to detail and regular site checks, keeping the site maintained and up to the high standards.
  • Working with Head of E-commerce and Head of Graphic Designer in order to determine the company's creative & content strategies.
  • Developing strategies for site's contents as well as managing and executing operational tasks.
  • Managing the editorial calendar and ensure timely publication. (Including design of the website, social media platforms, digital advertising, ecom product images).
  • Brainstorm standalone social media campaigns and storytelling content as well as larger ones supporting online brand awareness and sales.
  • Use WGSN account to be following up new trends, key pieces of the season, getting new styling ideas, improve the creative ideas.
  • Assist in the management of social media content creation, including briefing of assets and formats for social (ie animations or cropping imagery) with the Creative Content Producer.
  • Working (photography) creative and model agencies and briefing visual and editorial direction to the agencies for how ecom shoots and company's lookbooks are represented.
  • Manage design direction/insight during the creative process.
  • Create relevant and engaging content for email marketing strategy and preparing briefs of company weekly newsletters and using Dreamweaver and Dotmailer platforms to set up the emails.
  • Fully responsible for the management & optimization of the website categories. Updating homepage banners & content. Monitoring and maintaining site standards.
  • Use and analyzing Google Analytics and Social Media Marketing Monitoring Tools.
  • Merchandise visually the website categories according to sale, stock, and best seller's reports. And able to create different rules for website categories inside the platform.

Ecommerce Coordinator & Online Visual Merchandiser

Select Fashion
09.2014 - 09.2017

E-COMMERCE PRODUCT SPECIALIST

Select Fashion
01.2013 - 01.2014

E-commerce Warehouse Admin - Part-time

Select Fashion
01.2012 - 01.2013

Education

Brand Management Certificate - Marketing

University of London

MA - Digital Marketing

University of Arts London

BA (Hons) - International Relations

Canakkale University

Skills

  • Strategic Digital Marketing
  • Sales & Revenue Growth
  • Social Media & Email Marketing
  • SEO Optimization & Paid Search
  • Data, Trend Analysis
  • Operations Management
  • UX & Performance Marketing
  • 360 Marketing Campaigns
  • Management
  • Creative Direction
  • Content & Brand Storytelling
  • Strategic Planning
  • Ecommerce & Digital Communication
  • Performance Optimisation of Marketing Strategies
  • Creative design aptitude
  • Brand equity maximization
  • Digital marketing proficiency
  • Promotional planning proficiency
  • Creative visioning
  • Web design basic understanding
  • Google analytics mastery
  • Project management certification
  • Time management excellence
  • Cross-Cultural understanding
  • Innovation cultivation
  • Content creation and editing
  • Strategic market planning
  • Decision-Making aptitude
  • Strategic thinking capability
  • Marketing analytics mastery
  • Customer-Focused approach
  • Budget management
  • Product lifecycle management
  • SEO understanding
  • Brand awareness
  • Social media management
  • User experience design
  • Email marketing campaign development
  • Consumer insight analysis
  • Budgeting and forecasting
  • Cross-Functional Collaboration
  • Social media strategy implementation
  • Public relations understanding
  • B2C sales techniques
  • Digital marketing expertise
  • Email marketing campaigns
  • Creativity and innovation
  • People Management
  • Strategic partnership building
  • User experience principles
  • Time efficiency
  • Brand awareness development
  • Cultural awareness
  • Team Leadership
  • Data analysis
  • Copywriting abilities
  • Strategic thinking
  • Commercial Awareness

Websites

Custom

References available upon request.

Timeline

Digital Content & Brand Manager (UK & EU)

DeFacto
09.2020 - 01.2025

Digital Visual Merchandiser & Content Manager

Chi Chi London
04.2020 - 09.2020

Digital Marketing Content Manager & E-Commerce Executive

River Island
01.2019 - 04.2020

E-Commerce Coordinator & Online Visual Merchandiser

Apricot Clothing
05.2017 - 01.2019

Ecommerce Coordinator & Online Visual Merchandiser

Select Fashion
09.2014 - 09.2017

E-COMMERCE PRODUCT SPECIALIST

Select Fashion
01.2013 - 01.2014

E-commerce Warehouse Admin - Part-time

Select Fashion
01.2012 - 01.2013

Brand Management Certificate - Marketing

University of London

MA - Digital Marketing

University of Arts London

BA (Hons) - International Relations

Canakkale University
IRAZ YILDIZ