Iram Din
Stockton-on-Tees,County Durham
Summary
I am driven to be professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company. I am dependable within Sale assisting, offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work history
Sales Assistant
Footasylum
Middlesbrough, North Yorkshire
2021.03 - Current
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
- Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Cultivated loyal, profitable customer relationships, asking open-ended questions to assess and cater to individual needs.
Waitress
Icestone Gelato
Middlesbrough, North Yorkshire
2020.06 - 2020.11
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Adhered to health and safety regulations by examining food quality and maintaining cleanliness.
Education
Bachelor of social Science - Early Childhood Studies
Teesside University
Middlesbrough 2021.09 - 2023.04
A-Levels - double health and social
stockton sixth form college
Stockton-on-Tees 2018.09 - 2020.05
GCSEs - English lit/lang, Science, Maths, Art, Drama, Geography, R.E
All Saints Academy
Stockton-on-Tees 2013.09 - 2018.05
Skills
- Visual merchandising strategising
- Excellent timekeeping
- Confident communicator
- Consultative selling
Timeline
Bachelor of social Science - Early Childhood Studies
Teesside University
2021.09 - 2023.04
Sales Assistant
Footasylum
2021.03 - Current
Waitress
Icestone Gelato
2020.06 - 2020.11
A-Levels - double health and social
stockton sixth form college
2018.09 - 2020.05
GCSEs - English lit/lang, Science, Maths, Art, Drama, Geography, R.E
All Saints Academy
2013.09 - 2018.05