Iqra Tahir
London
Summary
Dedicated university student pursuing BSc in International Politics at City St. George's University with a strong foundation in retail operations. Possessing 3 years of hands-on experience in the industry, adept at navigating sales strategies, achieving targets, and implementing effective marketing initiatives.
Overview
6
6
years of professional experience
Work History
Sales Assistant
JD Sports Fashion
06.2022 - Current
- Gained expertise in textiles, including clothing and accessories standardizing.
- Assisted customers at checkout with a welcoming demeanor.
- Regularly reached set sales objectives.
- Managed and preserved high-value luxury apparel, shoes, and accessories.
- Provided item descriptions and support to customers for decision making.
- Developed proficiency in maintaining and arranging store sections during closing.
- Experienced in resolving customer issues in an organized manner.
- Executed tasks swiftly to accommodate high customer volume.
- Cultivated teamwork abilities to maintain exceptional service quality.
- Designing and implementing in-store displays that align with brand guidelines.
- Highlighting key products, such as new releases, promotions, or bestsellers.
- Ensuring store layout is customer-friendly and enhances product visibility.
- Collaborating with the marketing team to reflect seasonal campaigns or events.
- Reviewed customer flow and sales data to refine display strategies.
Customer Service Assistant
Five Lads
10.2021 - 01.2022
- Served in capacity of customer service assistant.
- Developed proficiency in handling tills through structured training.
- Developed strong time management skills by efficiently handling simultaneous tasks.
- Developed strategies to effectively address customer complaints.
- Maintained reliable service standards and strengthened work ethic.
- Demonstrated ability to work independently and collaboratively.
Assistant
ARQ Homes
03.2019 - 04.2019
- Engaged in two-week professional work placement.
- Acquired expertise in customer service, organization, and general assistance.
- Supported team progress and attainment of objectives.
- Focused on skill enhancement and job satisfaction.
- Delivered practical aid to employers through need assessment and keeping abreast of consumer preferences.
- Prioritised assistance to my employers through retrieving files and typing up relative company data.
- Exhibited proficiency in organizing tasks and communicating effectively.
- Acquired skills for navigating professional settings.
- Achieved timely completion of assignments with limited oversight.
Education
A-Level or equivalent - Government and Politics, Philosophy Theology and Ethics, English Literature
Harris Westminster Sixth Form
London, Greater London06.2022
GCSEs - English, Maths, Science, Design tech, Computing, History, French
Walthamstow Academy
06.2020
Skills
- Team player
- Fast learner
- Empathetic
- Problem solving
- Time management
- Customer service
Timeline
Sales Assistant
JD Sports Fashion
06.2022 - Current
Customer Service Assistant
Five Lads
10.2021 - 01.2022
Assistant
ARQ Homes
03.2019 - 04.2019
GCSEs - English, Maths, Science, Design tech, Computing, History, French
Walthamstow Academy
A-Level or equivalent - Government and Politics, Philosophy Theology and Ethics, English Literature
Harris Westminster Sixth Form