Iqra Rana Primary Teacher

• Crumpsall Lane Primary School in Manchester, England

October 2024 - December 2024 - Key stage 1 (Year 2)

• Gorse Hill Primary School in Stretford, England

January 2025 - March 2025 - Key stage 2 (Year 5)

• St Richard's R.C. Primary School in Manchester, England

March 2025 - June 2025 - Key stage 1 (Year 2 & Nursery)

• Successfully taught across Key Stage 1 and Key Stage 2, planning and creating engaging and inclusive lessons in all subjects, with also a strong emphasis on targeted phonics to support early literacy development resulting in measurable improvements in student attainment.
• Adapted teaching strategies to meet the needs of SEND students and diverse learners, ensuring full participation and progress.
• Assessed pupil progress through formative and summative methods, using outcomes to inform planning and provide targeted support to meet individual learning needs.
• Helped organise and attended classroom field trips and extra-curricular activities, promoting teamwork, confidence, and physical wellbeing outside the classroom.
• Developed strong classroom management skills and supported students’ social and emotional development.

• Managing current and new clients that started from 8 and grew to 30, from a 12 week down to a 8 week project completion basis throughout all regions of the UK.
• Introducing and offering customers further services/product options, that they may not have considered all inline with their needs and requirements resulting in 45% increase in client spend.
• Liaised and coordinated with internal/external partners and shareholders of the organisation, to ensure contractual/ payment arrangements were effectively executed through team led meetings.
• Trained new employees on job duties, company policies and day -to-day functions.
• Handling complaints and feedback from clients and hired installers to ensure that a fair and concise decision is made to everyone's satisfaction, which improved customer retention by 74% and a 10% increase in repeat purchases.

• Oversaw day-to-day office operations such as organising correspondence, managing incoming calls, responding to emails and social media queries, creating business records whilst embodying the company values and ensuring that my team displayed this too for improved office operations.
• Scheduled Interviews and administered 100% of pre-employment assessments to prospective applicants.
• Resolve issues and be a compassionate mediator which resulted in reducing staff turnover by 10%.

• Promoted from full time retail operator to supervisor within 2 years, which enabled me to supervise a team of 15 employees including discipline, training and keeping them motivated at all times to achieve individual set targets. i.e. enabling career growth opportunities within the business.
• Maximizing sales figures by 20% and meeting weekly budgets, by doing daily store promotional announcements for customers and enhancing queue management control.
• Handling inbound/outbound phone calls, customer purchases, exchanges/refunds, accuracy of the stock file and calculating VAT refund receipts from tourists whilst also cash handling throughout the day.