Microsoft Office (Word, Excel, PowerPoint, Outlook
Skilled in remote and network support, I enhanced IT system performance at TSN Academy by implementing proactive maintenance, reducing downtime, and increasing user satisfaction. My adeptness in software installation and ticket management, coupled with a patient approach to user assistance, showcases my technical proficiency and effective communication skills.
Highly skilled Help Desk Technician experienced with troubleshooting and resolving technical issues. Strong background in providing efficient and effective solutions to clients. Dedicated team player delivers great customer service.
Remote support
undefinedCompTIA Security+ - Computing Technology Industry Association.
Microsoft Office (Word, Excel, PowerPoint, Outlook
Google Workspace (Docs, Sheets, Slides, Drive)
Azure Fundamentals
Active Directory
Window Server 8,10,7,12,16
Gym
Swimming
Google IT Support Professional Certificate - Google.
CompTIA Network+ - Computing Technology Industry Association.
CompTIA Security+ - Computing Technology Industry Association.
CompTIA A+ - Computing Technology Industry Association.