IQBAL PATHAN
London,United Kingdom
Summary
Driven individual with strong interpersonal skills and keen eye for customer service. Demonstrates proficiency in handling transactions and maintaining tidy and organised shop floor. Aims to enhance customer satisfaction and contribute to positive shopping experience.
Overview
21
21
years of professional experience
Work history
Shop assistant
NextGen London Ltd
Brentwood, Essex
2025.03 - 2026.08
- Greet and assist customers with enthusiasm and product knowledge.
- Demonstrate and explain product features and benefits.
- Capacity to balance administrative duties with customer-focused tasks, maintaining accuracy and organisation.
- Handle customer inquiries and resolve issues in a professional manner.
- Keep precise and full records of all repairs and parts used.
- Work in accordance with deadlines to ensure they are met.
- Provide excellent customer service, and provide personalised recommendations based on customer needs.
- Book repair work with customers over the phone or in the store.
- Must be able to work in a team environment as well as independently.
Mobile parking attendant
Vincipark UK
London, Newham
2007.06 - 2010.07
- Travelling between sites across across Newham council car parks
- Patrolling car parks and monitoring compliance with site rules
- Issuing Parking Charge Notices where appropriate
- Gathering accurate photographic evidence
- Delivering professional customer service when interacting with members of the public
- Managing my own patrol route and workload throughout the day
- Dealt with enquiries from public on various matters regarding the car park usage.
Parking attendant
NCP Limited
London, Vauxhall
2005.03 - 2007.05
- A community-focused role which involved patrolling local streets and car parks,
- Issue PCNs to vehicles that are parked in contravention of the parking regulations
- Record evidence and observations to monitor vehicles parking
- Report any equipment that is in need of repair, so as to get it fixed as quickly as possible
- Report other problems with the signs, lined or activity on street
- Report abandoned vehicles to management
Education
BSc -
MS University
IndiaSkills
- Excellent knowledge of Microsoft Word, Excel, PowerPoint, Outlook
- Good Communication with friendly and warm personality
- Good team player, competent in handling situations, treating all customers fairly
- Good customer relations, negotiation & persuasion techniques
PERSONAL INFORMATION
- Gender: Male
- Nationality: Indian
- Marital status: Married
- Driving License: Full UK
Timeline
Shop assistant
NextGen London Ltd
2025.03 - 2026.08
Mobile parking attendant
Vincipark UK
2007.06 - 2010.07
Parking attendant
NCP Limited
2005.03 - 2007.05
BSc -
MS University