Ionut Visinescu
Kidderminster,Worcestershire
Summary
Passionate Hotel General Manager with 15 years of experience leading large hospitality teams to success. Developing staff to provide consistently superior service and utilising powerful business acumen to grow hotel profit and reputation.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Factory Worker
Vision Labs
Kiddiminster, Worcestershire
03.2025 - Current
- Regularly updated knowledge on latest manufacturing techniques, improved overall output.
- Quickly learnt new processes, increased versatility across different roles in the factory.
Hotel General Manager
Turistic Complex 2D
Buzau, Buzau
10.2009 - 05.2024
- Facilitated regular staff training sessions for professional development.
- Maintained excellent relationships with suppliers to ensure timely deliveries.
- Coordinated hotel sales and marketing initiatives, boosting brand awareness.
- Recruited, trained, and supervised staff for improved performance.
- Increased customer retention with proactive problem-solving approaches.
- Led a team of 26 emplyees to ensure smooth management of day-to-day operations.
- Ensured compliance with health and safety regulations for guest wellbeing.
- Conducted performance appraisals to motivate staff growth and improvement.
- Streamlined booking system to improve customer experience.
- Delivered exceptional service by addressing guest concerns promptly.
- Led team meetings, fostering a culture of transparency and accountability.
Restaurant manager
Sunrise Hotel
Tulcea, Tulcea
05.2006 - 09.2009
- Oversaw budgeting and financial planning, maintained profitable margins whilst ensuring top-notch service quality.
- Liaised effectively with all departments, ensured seamless operation flow from kitchen to tables.
- Conducted regular inspections for adherence to food hygiene norms and standards.
- Trained new team members, enhanced service quality.
- Planned menu changes seasonally for fresh dining options throughout the year.
- Monitored stock levels regularly; minimised waste and over-ordering incidents.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
Education
Bachelor of Science - Psichology
Sociology and Psychology University
Bucharest 09.2013 - 06.2016
Skills
- Brand development techniques
- Rooms division administration
- Crisis management expertise
- Event planning expertise
- Hotel operations mastery
- Hospitality industry insight
- Staff motivation techniques
Certification
HR Inspector Certificate
Accounting and Bookkeeping Certification
Information Security Management Certification
Tourism Management Certification
Languages
Romanian
Native
English
Advanced
Timeline
Factory Worker
Vision Labs
03.2025 - Current
Bachelor of Science - Psichology
Sociology and Psychology University
09.2013 - 06.2016
Hotel General Manager
Turistic Complex 2D
10.2009 - 05.2024
Restaurant manager
Sunrise Hotel
05.2006 - 09.2009