Summary
Overview
Work History
Education
Skills
sections.external_links.name
Languages
Timeline
Generic

Ionut Cujba

Wigan,Lancashire

Summary

Dynamic and results-oriented professional with experience in thermal insulation, transportation, and business analysis. I excel in transport management, with exceptional skills in logistics coordination, route optimisation, and compliance with industry regulations. As a Taxi Driver and Food Delivery Driver for Deliveroo, I have demonstrated a customer-centric approach and in-depth knowledge of local routes, ensuring timely and efficient deliveries.

As a Business Analyst, I possess strong competencies in requirements gathering, data analysis, and statistics and support strategic decision-making. I have a particular passion for problem-solving, always seeking the best solutions and embracing constructive criticism to continuously improve my approaches.

Key Strengths:

  • Experience in process improvement and operational optimisation across various environments.
  • Strong analytical skills with a data-driven approach to problem-solving.
  • Excellent communication and interpersonal skills, fostering collaboration with stakeholders.
  • Ability to manage multiple projects simultaneously while meeting deadlines and maintaining quality standards.
  • Commitment to delivering exceptional service and achieving organisational objectives.

Overview

24
24
years of professional experience

Work History

Food delivery driver

Deliveroo
Wigan, Manchester
04.2022 - Current
  • Proficient in using the Deliveroo app for order management and delivery.
  • In-depth knowledge of local routes and efficient navigation.
  • Ability to deliver multiple orders accurately and on time.
  • Excellent communication skills with customers and restaurant partners.
  • Strong focus on customer satisfaction and service quality.
  • Safe driving record with adherence to road and safety regulations.
  • Skilled in handling payments and resolving delivery-related issues.
  • Ability to work independently and under pressure in a fast-paced environment.
  • Stored and delivered food while maximising food safety.
  • Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.

Transport planner

DeLuka LTD
Manchester, Manchester
02.2019 - 08.2022
  • Expertise in transport route planning and optimisation.
  • Strong understanding of UK transport regulations and compliance.
  • Experience in working with fleet management and logistics teams.
  • Analytical skills for data-driven decision-making and performance improvement.
  • Knowledge of sustainable transport practices and reducing environmental impact.
  • Ability to manage multiple priorities, ensuring cost-effective and timely deliveries.
  • Strong communication and collaboration skills with internal teams and external stakeholders.

Food delivery driver

Papa John's Pizza
Wigan, Manchester
09.2019 - 08.2020
  • Efficient and Timely Deliveries: Delivered daily food orders, ensuring they arrived at customers' locations in optimal condition and on time, resulting in a 95% customer satisfaction rate in follow-up surveys.
  • Customer Service: Provided friendly and professional service, addressing concerns and ensuring a positive experience for customers, which fostered loyalty and repeat orders.
  • Route Management: Optimized delivery routes using navigation apps, improving delivery time efficiency by 20%, contributing to increased daily productivity.
  • Payment and Order Handling: Conducted secure and accurate transactions, maintaining detailed records of orders and efficiently managing cash and electronic payments.
  • Team Collaboration: Worked closely with kitchen staff and customer service to ensure proper preparation and delivery of orders, contributing to a positive and collaborative work environment.

Taxi driver

ASU TAXI
Galati, Romania
06.2010 - 02.2012
  • Excellent knowledge of local roads, routes, and traffic patterns.
  • Strong customer service skills, ensuring a positive experience for passengers.
  • Punctual and reliable, with a focus on timely arrivals and departures.
  • Experience in maintaining vehicles in clean and roadworthy condition.
  • Ability to assist passengers with special needs or luggage.

Thermal engineer

CONSISTENT LTD
GALATI, ROMANIA
02.2006 - 10.2008
  • Expertise in the installation of exterior thermal insulation systems.
  • Knowledge of a wide range of insulation materials and their applications.
  • Precision in surface preparation and installation techniques.
  • Ability to read and interpret architectural drawings and specifications.
  • Strong problem-solving skills to address insulation challenges.
  • Commitment to energy efficiency and sustainable building practices.

Furniture assembler

RONECANS MOBILLA
ISTANBUL, TURKIA
01.2001 - 03.2003

Expertise in surface preparation and furniture painting.

Strong problem-solving skills in handling assembly challenges.

Precision in assembling flat-pack and custom-built furniture.


Education

Certificate of Higher Education - Metallurgical

Industrial Metalurgic Colege
Galati
09.1995 - 06.1999

NVQ Level 1 - Business Management

Bath Spa University
Manchester
06.2023 -

Skills

  • Requirement gathering and analysis, translating business needs into actionable solutions
  • Proficient in data analysis tools (eg, Excel, SQL, Tableau, Power BI)
  • Experience with business process modelling and improvement methodologies (eg, BPMN, Lean, Six Sigma)
  • Strong understanding of project management principles and methodologies (eg, Agile, Scrum)
  • Excellent problem-solving skills and critical thinking abilities
  • Ability to communicate complex ideas clearly to non-technical stakeholders
  • Skilled in conducting user acceptance testing (UAT) and change management processes
  • Experience in creating and maintaining documentation, including business cases and functional specifications

Languages

English
Advanced
Spanish
Fluent
Italian
Intermediate
Romanian
Native

Timeline

NVQ Level 1 - Business Management

Bath Spa University
06.2023 -

Food delivery driver

Deliveroo
04.2022 - Current

Food delivery driver

Papa John's Pizza
09.2019 - 08.2020

Transport planner

DeLuka LTD
02.2019 - 08.2022

Taxi driver

ASU TAXI
06.2010 - 02.2012

Thermal engineer

CONSISTENT LTD
02.2006 - 10.2008

Furniture assembler

RONECANS MOBILLA
01.2001 - 03.2003

Certificate of Higher Education - Metallurgical

Industrial Metalurgic Colege
09.1995 - 06.1999
Ionut Cujba