Ionut Bostan
London,Harrow
Summary
Dedicated Private Chauffeur with strengths in client relationship management and adaptability. Responds effectively to last-minute changes. Cultivates trust through respectful interactions and meticulous attention to client needs.
Motivated professional demonstrating strengths in customer service and time management. Adapts to changing demands through effective problem-solving and flexible availability. Committed to bringing reliability and professionalism to every task.
Experienced in providing top-tier transportation services for high-profile clients. Prioritises safety, punctuality, and impeccable service. Known for maintaining highest standards of professionalism and confidentiality.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Private Chauffeur
Capital Chauffeurs Ltd
, Borehamwood
01.2020 - I currently work here
- Transported clients to various locations with a commitment to punctuality and safety.
- Navigated through traffic and adapted routes to guarantee timely arrivals.
- Responded to last-minute schedule changes with flexibility, accommodating client needs.
- Managed planning of efficient and safest routes for journeys using maps and GPS systems.
- Stayed vigilant and within safe driving practices when operating vehicles.
- Managed confidential client information with utmost discretion and integrity.
- Monitored traffic reports actively to avoid delays and inform clients of expected arrival times.
- Successfully changed and planned alternative routes for journeys, usually at short notice, when routes become congested or closed.
- Collaborated with security personnel to enhance passenger protection when necessary.
Private Hire Taxi Driver
Uber
, London
01.2015 - 01.2020
- Maintained a high level of professionalism and courtesy, enhancing passenger satisfaction.
- Upheld strict confidentiality regarding passenger details and travel itineraries.
- Assisted passengers with loading and unloading luggage, ensuring careful handling of belongings.
- Collaborated with dispatch team to coordinate pickups and drop-offs during peak times.
- Answered passenger questions about local area and advised on popular establishments.
- Helped passengers with limited mobility into and out of vehicles.
- Offered assistance with luggage and mobility aids, demonstrating commitment to excellent customer service.
- Provided safe and timely transportation for passengers to various destinations across the city.
- Safely transported passengers to desired destinations, adhering strictly to road safety regulations.
- Kept detailed records of journeys, expenses, and maintenance, supporting effective business management.
- Resolved customer complaints with empathy and professionalism, maintaining a positive company image.
- Adapted driving techniques to suit weather conditions, guaranteeing passenger safety at all times.
- Provided a calm and comfortable environment for passengers, contributing to a pleasant journey experience.
- Took charge of customer vehicles at designated locations and operated each with maximum care and safety.
- Demonstrated excellent customer service skills by addressing passenger inquiries politely.
- Contributed to a positive team environment by supporting colleagues with shared knowledge and experience.
- Followed strict confidentiality guidelines regarding passenger information and destinations.
- Participated in professional development courses to improve driving and customer service skills.
HGV Class 1 Driver
Zanfir
Focsani, Vrancea
01.2006 - 02.2013
- Reported vehicle defects, accidents, or damage promptly, facilitating swift repairs and maintenance.
- Adhered to all traffic and transport laws, minimising risks and upholding company reputation.
- Assessed equipment before and after use, following strict roadworthiness and safety procedures.
- Communicated delivery delays and updates to logistics teams.
- Manoeuvred vehicles safely to eliminate risk to cargo or people.
- Followed highway code and traffic laws throughout deliveries.
- Remained alert during long-distance driving for safe goods transportation.
- Managed documentation for each delivery, including timesheets, delivery notes, and fuel receipts.
- Utilised digital tachographs correctly to record driving hours, breaks, and rest periods.
- Drove to assigned locations within delivery schedules.
- Delivered excellent customer service when interacting with clients.
Education
A-Levels - Rugby
Liceul cu Program Sportiv
Focsani , Vrancea 09.1996 - 06.2000
Drept penal si comercial - Drept si administratie publica
Facultiesa "Simion Barniutiu"
Sibiu, Sibiu 09.2000 - 01.2002
Skills
- Customer service
- Time management
- Problem solving
- Flexibility
- Client relationship management
- Communication skills
- Team collaboration
- Positive attitude
- Customer service excellence
- Punctuality
- Safe driving practices
- VIP transportation experience
- Discreet and respectful
- Safety awareness
- Reliability
- Time-management
- Flexible availability
- Decision making
- Calm under pressure
- Driving licence
- Excellent timekeeping
- Excellent communication
- Comfortable with night shifts
- Active listening
- Long distance driving
- Handling high-end vehicles
- Emergency situations
- Customer interaction and engagement
- Highly organised
- Safety regulations knowledge
- Health and Safety Compliance
- First Aid certification
- Self-motivation
- Risk Assessment
Certification
- Level 3 Close protection Officer
- Frec 3 certified.
- SIA Licence
Timeline
Private Chauffeur
Capital Chauffeurs Ltd
01.2020 - I currently work here
Private Hire Taxi Driver
Uber
01.2015 - 01.2020
HGV Class 1 Driver
Zanfir
01.2006 - 02.2013
Drept penal si comercial - Drept si administratie publica
Facultiesa "Simion Barniutiu"
09.2000 - 01.2002
A-Levels - Rugby
Liceul cu Program Sportiv
09.1996 - 06.2000