A professional with extensive experience in cleaning, sanitation, and kitchen operations. I have worked efficiently in teams and provided excellent customer service, significantly contributing to improving cleanliness and efficiency in the workplace. I am organized and capable of managing multiple tasks simultaneously, maintaining high-quality standards across different work environments. Additionally, I have implemented eco-friendly practices, reducing waste and ensuring compliance with health and safety regulations.
Overview
25
25
years of professional experience
Work History
Cleaner
Univerisity Singleton
Swansea
03.2021 - Current
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Used time management and efficient cleaning methods to meet deadlines.
Handled equipment, chemicals, and materials properly and with caution.
Emptied trashcans and transported waste to collection areas.
Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Provided assistance to other staff members with cleaning of difficult areas.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Cleaned walls and ceilings with special reach tools following regular schedule.
Maintained floor cleaning and waxing equipment.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Vacuumed and shampooed carpets, upholstery and other fabrics.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Organized and used industrial cleaning products following strict safety procedures.
Confirmed all cleaning tools and equipment were stored properly after use.
Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Operated buffers and burnishers to clean and polish floors.
Kitchen Hand
McDonald's
Saint Austell UK Cornwall
12.2017 - 02.2019
Reduced waste by effectively managing inventory levels and rotating stock to maintain freshness.
Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
Managed time to juggle multiple tasks simultaneously with ease.
Prepared simple menu items independently when necessary while maintaining high-quality standards set forth by chefs or supervisors.
Operated kitchen equipment in accordance with manufacturer instructions.
Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Cleaned and maintained work areas, equipment and utensils.
Operated food slicers, grinders and chopper in accordance with safety guidelines.
Prepared sandwiches, salads and other specialty items according to customer specifications.
Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Kitchen Staff Member
Harvester
Wheatley Oxon
06.2017 - 12.2017
Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Plated and presented food following chef requirements.
Cleaned and maintained work areas, equipment and utensils.
Prepared sandwiches, salads and other specialty items according to customer specifications.
Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Collaborated with team members to ensure seamless coordination during peak service hours.
Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Operated kitchen equipment in accordance with manufacturer instructions.
Transported food items from storage areas to kitchen for prepping.
Loaded dishes, glasses and tableware into dishwashing machines.
Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Monitored food temperature, discarding items not stored correctly.
Paid attention to detail while completing assignments.
Worked flexible hours across night, weekend, and holiday shifts.
Kitchen Staff Member
Restaurant
Romania
09.2012 - 06.2017
Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Reduced waste by effectively managing inventory levels and rotating stock to maintain freshness.
Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
Managed time to juggle multiple tasks simultaneously with ease.
Plated and presented food following chef requirements.
Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
Monitored food temperature, discarding items not stored correctly.
Assisted in setting up and breaking down kitchen stations.
Followed recipes and chef instructions to prepare food correctly.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Prepared simple menu items independently when necessary while maintaining high-quality standards set forth by chefs or supervisors.
Operated kitchen equipment in accordance with manufacturer instructions.
Transported food items from storage areas to kitchen for prepping.
Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Cleaned and maintained work areas, equipment and utensils.
Operated food slicers, grinders and chopper in accordance with safety guidelines.
Prepared sandwiches, salads and other specialty items according to customer specifications.
Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Loaded dishes, glasses and tableware into dishwashing machines.
Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Stocked and rotated food items according to expiration dates.
Reduced food waste by effectively managing food storage and rotation practices.
Worked effectively in fast-paced environments.
Worked well in a team setting, providing support and guidance.
Worked flexible hours across night, weekend, and holiday shifts.
Paid attention to detail while completing assignments.
Selling Supervisor
Fast Food
Romania
01.2000 - 09.2012
Enhanced customer satisfaction with attentive service, addressing concerns promptly and professionally.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Increased customer satisfaction by addressing and resolving client concerns efficiently.
Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
Educated staff on strategies for handling difficult customers and challenging situations.
Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
Created innovative sales strategies, leading to improved market share and visibility for the company''s products.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Constructed displays and signs to promote specified products and sales promotions.
Promoted business' development by building and maintaining relationships with new clients.
Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
Created a positive work environment, fostering strong teamwork and maintaining high employee retention rates.
Managed inventory control, ensuring adequate stock levels to maximize sales while minimizing overstock waste.
Implemented loss prevention strategies, reducing shrinkage rates significantly throughout tenure as Selling Supervisor.