Ionela Andreea Pichiu
Bletchley, Milton Keynes,Buckinghamshire
Summary
. Results-driven professional leveraging problem-solving skills to overhaul, improve and refine business practices. Strategic thinker with advanced analysis skills. Confidently tackles large scale challenges, prioritising greater organisational efficiency.
Overview
11
11
years of professional experience
Work history
Sortation Associate
Amazon UK Services
Milton Keynes, Buckinghamshire
11.2021 - Current
- Ensure that customer orders are fulfilled per quality guidelines
- Performed thorough inspections of incoming and outgoing shipments to guarantee compliance with strict quality standards.
- Engage with support functions and/or other departments to address common issues or needs in key areas of performance
- Outlined problems and made proactive solutions to support quick resolution.
Fulfilment Associate
Amazon UK Services Ltd
Hemel Hempstead, Hertfordshire
05.2017 - 11.2021
- Independently worked through high-volume orders using initiative and self-motivation, consistently hitting deadline targets.
- Accurately picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
Team Leader
Amazon UK Services
Hemel Hempstead, Hertfordshire
08.2021 - 08.2021
- Engage with support functions or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
- Defined strategic Key Performance Indicator (KPI) targets for direct reports, consistently monitoring performance to drive successful results.
Learning and Development Trainer
Amazon UK Services Ltd
Hemel Hempstead, Hertfordshire
08.2020 - 02.2021
- Proactively identified and solved complex problems related to employee training, management and business direction.
- Developed engaging and entertaining presentations, maintained employee attention and improved impact of training.
Core Away L&D Trainer LTN7
Amazon UK Services
Bedford, Buckinghamshire
09.2020 - 10.2020
- Proactively identified and solved complex problems related to employee training, management and business direction.
Warehouse operative
PMP Recruitment Ltd
Hemel Hempstead, Hertfordshire
08.2016 - 05.2017
- Perfectly stacked and arranged deliveries to ensure proper item security and staff safety.
- Accurately collected goods from various warehouse locations, working with precision and care to minimize order errors.
Receptionist
Brook Street Recruitment Ltd, Edgware
Edgware, Barnet
07.2016 - 08.2016
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate management instruction.
Occupational Therapist
Henri Coanda Center Bacau
Bacau, Romania
05.2014 - 06.2016
- Worked with interdisciplinary teams to provide comprehensive treatment and support.
- Provided high-quality assessment and treatment programmes in line with patient needs and strengths, enabling swift recovery.
- Improved patient outcomes, educating patients, families and carers on treatment procedures and most effective home care.
- Maximised revenue by planning, establishing and managing effective therapy programmes to attract and retain clients.
- Completed in-progress evaluations to determine treatment success and make proactive adjustments to intervention strategies.
Education
Postgraduate Certificate - Occupational Therapy
Coventry University
Coventry06.2018
Bachelor Degree - Occupational Therapy
Vasile Alecsandri University of Bacau
Bacau06.2013
Skills
- Very good command of the local language
- Orientation towards detail and precision
- Experience in coaching or leading a team
- Ability to deep dive into the operations process and develop ideas for process challenges
- ability to lead by example in all key areas of performance, including safety and quality
- Excellent time management
- Basic understanding of Lean methodology
- Analytical skills (able to identify problem root cause, predict issues by looking at data and Key Performance Indicators)
- Critical thinking
- Active listening
- Proactive problem solving and hands-on approach
- Ability to learn new skills and information and adapt to changes, and deliver results, whilst working in a fast-paced environment
- Computer and Internet skills (MS packages)
Timeline
Sortation Associate
Amazon UK Services
11.2021 - Current
Team Leader
Amazon UK Services
08.2021 - 08.2021
Core Away L&D Trainer LTN7
Amazon UK Services
09.2020 - 10.2020
Learning and Development Trainer
Amazon UK Services Ltd
08.2020 - 02.2021
Fulfilment Associate
Amazon UK Services Ltd
05.2017 - 11.2021
Warehouse operative
PMP Recruitment Ltd
08.2016 - 05.2017
Receptionist
Brook Street Recruitment Ltd, Edgware
07.2016 - 08.2016
Occupational Therapist
Henri Coanda Center Bacau
05.2014 - 06.2016
Postgraduate Certificate - Occupational Therapy
Coventry University
Bachelor Degree - Occupational Therapy
Vasile Alecsandri University of Bacau
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