Ionela-Anisia Radu
Bishops Stortford ,Hertfordshire
Summary
Highly skilled professional with a strong foundation in accurate time management, organisation skills, and effective teamwork. Demonstrates exceptional problem-solving abilities and communication skills, coupled with proven leadership capabilities. Committed to leveraging these competencies to drive team success and achieve organisational goals.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
Work History
Crew Trainer
Mc Donalds
Hatfield , Hertfordshire
03.2018 - 10.2018
- Ensured hygiene regulations were followed at all times by closely monitoring employee operations and inspecting ingredients.
- Maintained excellent customer satisfaction by ensuring employees provided excellent service.
- Worked alongside shift managers to improve performance, food safety and customer service.
- Improved operational efficiency by conducting targeted problem-solving workshops for the crew.
- Improved employee retention rates by setting clear expectations during initial training period.
- Supported teams to achieve shift targets such as service times or waste minimisation.
Cleaning Worker
Team2Clean134
Bishops Stortford , Hertfordshire
10.2018 - I currently work here
- Maintained clean, tidy environments to minimise health and safety risks.
- Delivered meticulous deep-cleaning services for immaculate spaces.
- Deep cleaned bathrooms, maintaining adequate stock of soap and paper towels.
- Delivered excellent customer service when interacting with clients, addressing their specific cleaning needs.
- Adapted cleaning techniques to suit different surface materials, preserving property integrity.
- Worked quickly to complete cleaning within allotted timeframes.
- Maintained high standards of cleanliness and general upkeep of wooden floors using mops and buffers.
- Successfully delivered on tasks within tight deadlines.
Education
Level 5 - Trade Profile
Liceul Tehnologic
Patarlagele, Romania 09.2012 - 07.2016
Bachelor of Science with Honours (BSc Hons) - Business and Management
Solent University
London 02.2025 - 09.2029
Skills
- Accurate time management
- Organisation skills
- Effective team work
- Problem-solving
- Communication skills
- Leadership
Custom
- Tennis
- Swimming
- walking
- Travel
- Lifestyle
References
References available upon request.
Timeline
Bachelor of Science with Honours (BSc Hons) - Business and Management
Solent University
02.2025 - 09.2029
Cleaning Worker
Team2Clean134
10.2018 - I currently work here
Crew Trainer
Mc Donalds
03.2018 - 10.2018
Level 5 - Trade Profile
Liceul Tehnologic
09.2012 - 07.2016
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