Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
Generic

Ionel Popescu

Swindon,Wilt

Summary

Accomplished professional with expertise in time management, conflict mediation, and budget planning and control. Demonstrates strong leadership in operations management, driving performance metrics monitoring and KPI implementation to achieve organisational goals. Skilled in staff development, talent acquisition, and performance evaluation, fostering a culture of growth and innovation. Adept at budgeting and forecasting, cost management, and maintaining strong relationships with clients. Committed to analytical thinking and problem-solving under pressure while continuously enhancing operational efficiency. Career aspirations include furthering leadership capabilities to optimise business processes and client satisfaction.

Overview

19
19
years of professional experience
11
11
years of post-secondary education
1
1
Certification

Work history

Performance Director

Thrive Group
Swindon, Wiltshire
04.2021 - 05.2025

Directed oversight of leading client accounts across Group to evaluate client satisfaction levels and instigate advancements through Operations Directors and branches.

Identify and pursue growth opportunities locally, nationally, or across service lines as appropriate.

Oversaw operations of "Managed Service" department across all onsite teams throughout UK.

Partner with Directors throughout all divisions to achieve growth objectives for company.

Development of business strategies.

Building and promoting enduring connections with clients to drive future expansion.

Develop and integrate performance strategy prioritising excellence for clients and candidates across all branches.

Performed comprehensive audits of branch performance to uncover potential risks.
Designed actionable strategies to address and resolve risk factors swiftly.

Assist in tender preparation.

Initiate projects tailored for new clients.

Participate in quarterly meetings with senior management of clients to review account performance metrics, market intelligence, and competitor analysis.

Oversaw marketing campaigns for all sites, focusing on job fairs and industry expos.
Engaged with marketing executives to adapt campaigns in alignment with regional demands.

Conducting necessary training sessions for new staff following Group standards.

Identifying new areas where the business can grow.

Develop new strategies and identify solutions for managing high volume of temporary workers.

Evaluate MI data and conduct meetings with Directors of Operations.

Oversee cost management across all branches.

Group Project Manager

Thrive Group
Swindon, Wiltshire
02.2020 - 04.2021
  • Ensured timely completion of tasks for improved project delivery.
  • Generated creative ideas, stimulating innovation in projects.
  • Implemented new software tools to improve workflow efficiency.
  • Spearheaded brainstorming sessions, fostering a culture of creativity and innovation.
  • Led training initiatives to enhance skills of branch members.
    Managed daily operations to ensure team effectiveness and productivity.
    Supported branches by providing strategic guidance and resources.
  • Established implementation of preferred CRM system across company processes.
  • Facilitate project implementation for each branch.
  • Conducting required training sessions for new staff Group way.
  • Create and execute advanced KPI metrics alongside comprehensive reporting systems.
  • Partner with Directors in every aspect of the business to achieve growth objectives.
  • Development of business strategies.
  • Building and promoting solid partnerships with clients to drive future development.
  • Oversaw marketing campaigns for all sites, focusing on job fairs and industry expos.
  • Engaged with marketing executives to adapt campaigns in alignment with regional demands.
  • Implementing all acquisitions associated with operating systems, payroll, structures.
  • Leading training required for new staff Group way.
  • Efficiently managed payroll and cost transfer queries, delivering timely solutions.
    Confidently resolved issues as they arose, supporting smooth operations.
    Handled inquiries with a commitment to rapid response.
  • Review MI data and organise meetings with Directors of Operations.
  • Identifying new areas where the business can grow.
  • Increased project efficiency by leading weekly team meetings.
  • Established high standard working protocols for increased productivity.
  • Maintained focus on quality standards whilst overseeing all processes.
  • Encouraged knowledge sharing amongst the team for better work outcomes.

Recruitment Account Manager

PMP Recruitment
Milton Keynes, Central Bedfordshire
01.2020 - 03.2020
  • Handled complex negotiations, resulting in favourable contract terms.
  • Managed key accounts whilst maintaining high levels of service delivery.
  • Boosted client satisfaction by implementing a robust customer service strategy.
  • Facilitated training sessions for junior recruiters enhancing team performance.
  • Coordinated interviews and assessment centres, ensuring seamless candidate experience.
  • Engaged in regular client meetings to understand specific staffing needs.
  • Maintained detailed records of client interactions, improving account management practices.
  • Collaborated with cross-functional teams, ensuring alignment of recruitment strategies.
  • Forged lasting relationships with clients for sustained business growth.
  • Demonstrated excellent communication skills, fostering strong client relations.
  • Developed bespoke recruitment strategies to match client requirements.
  • Utilised digital platforms for effective recruitment and selection processes.
  • Streamlined recruitment processes to enhance efficiency and accuracy.
  • Interpreted client needs to provide personalised recruitment advice and strategy.
  • Monitored market and industry activity to remain ahead of trends, delivering innovative recruitment activity.
  • Recruited, hired and trained new employees to optimise profitability.
  • Developed bonus and incentive programmes to drive employee performance.
  • Reduced staff turnover through improved performance development programmes.
  • Managing 2 recruiters (Contract Manager, On-site Coordinator) and up to 700 temporary workers.

Account Manager

Thrive Group
Dunstable, Central Bedfordshire
10.2017 - 01.2020
  • Streamlined recruitment processes to enhance efficiency and accuracy.
  • Facilitated training sessions for junior recruiters enhancing team performance.
  • Administered contractual agreements to safeguard company interests.
  • Engaged in regular client meetings to understand specific staffing needs.
  • Coordinated interviews and assessment centres, ensuring seamless candidate experience.
  • Conducted comprehensive market research for informed business decisions.
  • Maintained detailed records of client interactions, improving account management practices.
  • Demonstrated excellent communication skills, fostering strong client relations.
  • Managed key accounts whilst maintaining high levels of service delivery.
  • Advised clients on optimal interview and offer processes to streamline recruitment experiences.
  • Forged positive relationships with clients and candidates to actively deliver new business opportunities.
  • Interpreted client needs to provide personalised recruitment advice and strategy.
  • Matched candidates expertly to achieve successful, timely recruitment and onboarding.
  • Recruited, hired and trained new employees to optimise profitability.
  • Conducted workforce planning and benchmarking to meet company needs.
  • Reduced staff turnover through improved performance development programmes.
  • Oversaw account management for 5 warehouses employing up to 400 workers across 5 clients.
  • Provided guidance and assistance to Warehouse General Manager and Ops Manager.

Warehouse supervisor

Smith News
Hemel Hempstead, Hertfordshire
08.2017 - 10.2017
  • Streamlined operations with implementation of effective procedures.
  • Coordinated incoming goods, ensuring accuracy in inventory management.
  • Oversaw loading and unloading processes, ensuring safe handling of goods.
  • Reduced downtime by scheduling preventative maintenance on machinery.
  • Resolved operational issues promptly, minimising disruptions in workflow.
  • Evaluated performance metrics to improve warehouse operations.
  • Managed staff rosters to maintain optimal productivity levels.
  • Performed risk assessments regularly to ensure worker's safety at all times.
  • Facilitated communication amongst team members for improved work relations.
  • Collaborated with other department managers for smoother interdepartmental transactions.

Operations Manager

Complexul Energetic Oltenia - Romania
Targu Jiu, Gorj Romania
05.2015 - 08.2016
  • Directed safety protocols implementation, created safer workplace conditions.
  • Reduced overhead costs through efficient resource allocation and budget management.
  • Coordinated cross-functional teams, achieved project milestones on schedule.
  • Created a collaborative work environment for positive team dynamics.
  • Encouraged innovative thinking in the team, fostered an environment of growth and development.
  • Optimised workflow procedures with strategic planning and team coordination.
  • Devised operational policies for regulatory compliance and best practices adherence.
  • Negotiated contracts with suppliers for cost-effective procurement of resources.
  • Analysed performance metrics, identified areas for improvement in operations management.
  • Managed vendor relationships to ensure timely delivery of services.
  • Identified bottlenecks, implemented solutions, increased productivity.
  • Supervised operation of fleet comprising 200 vehicles, featuring heavy machinery units.
  • Oversaw operations involving 9 managers, 15 supervisors, and as many as 500 drivers and workers.
  • Engaged with recruitment committee to identify and select new talent.
    Facilitated interviews, analysing candidate capabilities and potential contributions.
  • Review inventory records and create reports inclusive of periodic inventory reconciliations, stock loss summaries, and fuel wastage findings.

Supervisor

Complexul Energetic Oltenia - Romania
Targu Jiu, Gorj Romania
03.2014 - 05.2015
  • Reduced workplace conflicts through effective communication and negotiation skills.
  • Identified potential risks and mitigated them through proactive measures.
  • Oversaw inventory management to avoid any shortage or excess stock issues.
  • Encouraged open dialogue amongst team members, promoted an inclusive work environment.
  • Manage a fleet of 200 vehicles, incorporating various types of heavy machinery.
  • Evaluating driver activity to identify deficiencies and determine optimal solutions for improvement.
  • Participate in all Offer Assessment Commissions concerning acquisition of vehicle parts.

Procurement specialist

Complexul Energetic Oltenia - Romania
Targu Jiu, Gorj Romania
06.2006 - 03.2013
  • Facilitated communication between cross-functional teams for smooth procurement process.
  • Established relationships with vendors for better negotiation opportunities.
  • Negotiated with suppliers to secure favourable terms.
  • Trained new team members on company's procurement policies and processes.
  • Procurement of different kinds of equipment like telecommunication devices, independent subsidies, industrial equipment, office supplies, workshop apparatus and machinery, vehicle parts and medical gear.
  • Strengthening partnerships with established suppliers and future customers.
  • Analysing stock levels and resolving technical issues.
  • Evaluating and verifying requirement reports alongside current warehouse inventory.
  • Evaluating supplier potential.
  • Drafting supply contracts, contractual obligations and specifications.
  • Negotiating purchase agreements, contractual details and clauses.

Education

Bachelor of Business Administration - Business Management

Buckinghamshire New University
Wycombe
02.2021 - 02.2024

Bachelor of Business Administration - Financial Business Administration

Universitatea Constantin Brancusi
Targu Jiu
09.2008 - 08.2012

A-Levels - Maths and Computer Science

Colegiul National Tudor Vladimirescu
Targu Jiu
09.2002 - 08.2006

Procurement Expert - Public procurement

Certificate
Bucharest
08.2012 - 08.2012

Tactics and Techniques in Negotiations Expert - Tactics and Techniques in Negotiations

Certificate
Bucharest
07.2007 - 07.2007

Skills

  • Time management expertise
  • Conflict mediation
  • Budget planning and control
  • Budget management
  • Performance metrics monitoring
  • KPI implementation
  • Goal setting
  • Staff development
  • Talent acquisition
  • Performance evaluation
  • Budgeting and forecasting
  • Leadership
  • Cost management
  • Ability to work under pressure
  • Critical thinking & analysis
  • Strong relationships with clients
  • Problem solver
  • Operations management
  • Analytical thinking & innovation
  • PC proficient

Languages

English
Fluent
Romanian
Native
French
Beginner
Spanish
Beginner
Italian
Beginner

Certification

Driving Licence - 2003

SIA Licence - 2017

Timeline

Performance Director

Thrive Group
04.2021 - 05.2025

Bachelor of Business Administration - Business Management

Buckinghamshire New University
02.2021 - 02.2024

Group Project Manager

Thrive Group
02.2020 - 04.2021

Recruitment Account Manager

PMP Recruitment
01.2020 - 03.2020

Account Manager

Thrive Group
10.2017 - 01.2020

Warehouse supervisor

Smith News
08.2017 - 10.2017

Operations Manager

Complexul Energetic Oltenia - Romania
05.2015 - 08.2016

Supervisor

Complexul Energetic Oltenia - Romania
03.2014 - 05.2015

Procurement Expert - Public procurement

Certificate
08.2012 - 08.2012

Bachelor of Business Administration - Financial Business Administration

Universitatea Constantin Brancusi
09.2008 - 08.2012

Tactics and Techniques in Negotiations Expert - Tactics and Techniques in Negotiations

Certificate
07.2007 - 07.2007

Procurement specialist

Complexul Energetic Oltenia - Romania
06.2006 - 03.2013

A-Levels - Maths and Computer Science

Colegiul National Tudor Vladimirescu
09.2002 - 08.2006
Ionel Popescu