Summary
Overview
Work History
Education
Skills
Sports, songs, movie, read.
Languages
Timeline
Generic

Ionel Calugareanu

London,ENG

Summary

Proven security professional with extensive experience at the Federal Bureau of Investigation (FBI), specializing in surveillance and conflict de-escalation. Demonstrates exceptional analytical skills and a commitment to enhancing workplace safety. Achieved significant improvements in emergency response times, showcasing a strong work ethic and the ability to adapt quickly to new challenges.

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.

Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.

Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.

Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.

Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Experienced with surveillance and monitoring of premises to ensure safety. Utilizes strong problem-solving skills to address and resolve security concerns promptly. Knowledge of access control procedures and emergency protocols, ensuring secure environment.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Security Officer

Federal Bureau of Investigation, FBI
05.2024 - 02.2025
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Reported suspicious activities and persons to law enforcement.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Checked and verified photo identification prior to granting facility access.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Issued access cards to authorized personnel to monitor access points.
  • Wrote detailed reports of all security breaches and investigations.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Completed full building and grounds patrols to spot and investigate concerns.

Luxury Security

Rossi Security
06.2022 - 12.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Education

Levels : Diploma in - Business Administration

London Professional College
London, Stratford
08-2023

Skills

  • Patrol operations
  • Detail-oriented
  • Physical fitness
  • Complex Problem-solving
  • Surveillance
  • Conflict de-escalation
  • Access control
  • Emergency response
  • CCTV monitoring
  • Conflict resolution techniques
  • General security
  • Incident reporting
  • Report writing
  • Visitor tracking
  • Report generation
  • First aid certified
  • Reporting skills
  • Alarm monitoring
  • Emergency evacuation procedures
  • Punctuality
  • Shift work experience
  • Defensive tactics training
  • Interior and exterior patrol
  • Workplace safety
  • Security camera monitoring
  • ID verification

Sports, songs, movie, read.

I like football my favorite time is West ham i like to watched how they can play. 

I like all types of music such as: Jazz, rap, hip hop, classical  music etc.

But what about movies, i don`t like them all, I watch fantasy movies, drams, documentaries movie and development movies an i read also developments books, psychologies book's etc.

Languages

Romanian
Native language
English
Intermediate
B1
Russian
Advanced
C1

Timeline

Security Officer

Federal Bureau of Investigation, FBI
05.2024 - 02.2025

Luxury Security

Rossi Security
06.2022 - 12.2023

Levels : Diploma in - Business Administration

London Professional College
Ionel Calugareanu