Iona Strachan
Glasgow,scotland
Summary
Motivated and reliable professional with extensive customer service experience in retail. Proven ability to communicate effectively and manage time efficiently. Experienced Freelance Artist with strong teamwork skills and ability to work independently. Flexible regarding work hours and committed to ongoing training and development.
Overview
3
3
years of professional experience
10
10
years of post-secondary education
Work history
Artist
Freelance
2023.07 - 2026.04
- Supported creation of commissioned artwork for social media platforms including Instagram and Discord.
Assisted in producing digital comics, portraits, and tattoo designs.
Contributed to graphic and character design projects.
Store colleague
Tesco
2023.12 - 2024.04
- Oversaw personal checkout operations while ensuring high levels of customer service.
Managed cash handling at tills and maintained product presentation on shelves.
Facilitated the retrieval and delivery of alcohol, tobacco, and lottery products to enhance customer experience.
Sales assistant
Card Factory
2023.03 - 2023.06
- Assisted with stock duties in customer service on a weekly basis.
Stocked products and maintained cleanliness of shop floor and displays.
Handled till operations and ensured accuracy of transactions.
Prepared balloon orders and organised stock placement on shop floor.
Repaired labels and arranged items for optimal visibility.
Education
Higher National Diploma (HND) - Fine Art
Glasgow Kelvin College
Glasgow, Glasgow City 2023.08 - 2024.06
Higher National Certificate (HNC) - Illustration
Glasgow Kelvin College
2022.08 - 2023.06
National Certificate (Level 6) - Art & Design
Glasgow Kelvin College
2022.06 - 2023.08
National 5 - Music (A), Fashion (B), Art (B), English (C)
All Saints Secondary School
2017.08 - 2021.05
National 4 - Graphic Design, Mathematics
All Saints Secondary
Glasgow, Glasgow City 2017.08 - 2021.05
National 4 - Customer Service
action for children
Glasgow, Glasgow City 2026.04 - 2026.05
Skills
- Customer service expertise
- Cash handling proficiency
- IT skills
- Creative and artistic abilities
- Problem-solving ability
- Time management skills
- Provisional driving license
- Fine arts training
- Graphic software expertise
- Graphic design
- Illustration
Additional information
I thrive on continuous learning and constantly seek new opportunities to expand my skill set. My commitment to excellence is reflected in my proactive approach, making me an asset to any team.
Timeline
National 4 - Customer Service
action for children
2026.04 - 2026.05
Store colleague
Tesco
2023.12 - 2024.04
Higher National Diploma (HND) - Fine Art
Glasgow Kelvin College
2023.08 - 2024.06
Artist
Freelance
2023.07 - 2026.04
Sales assistant
Card Factory
2023.03 - 2023.06
Higher National Certificate (HNC) - Illustration
Glasgow Kelvin College
2022.08 - 2023.06
National Certificate (Level 6) - Art & Design
Glasgow Kelvin College
2022.06 - 2023.08
National 5 - Music (A), Fashion (B), Art (B), English (C)
All Saints Secondary School
2017.08 - 2021.05
National 4 - Graphic Design, Mathematics
All Saints Secondary
2017.08 - 2021.05