Ion Mocanu
Evesham,Worcestershire
Summary
Accomplished pastry chef with extensive expertise in pastry creation, ganache preparation, and miniseries baking. Demonstrates exceptional manual agility and creativity in baking, ensuring peak hour efficiency and quality control insight. Proficient in oven temperature calibration and commercial mixer operation, with a strong understanding of allergen handling and special dietary requirements. Adept at bakery display designing and glazing mastery, contributing to visually appealing presentations. Career goals include advancing innovative dessert creation while maintaining high standards of hygiene consciousness and customer satisfaction.
Punctual Bakery Assistant experienced in food decorating and presentation in over-the-counter environment. Knowledgeable with temperature control and portioning procedures to produce standardised baked goods. Provides friendly service to high-volume of customers daily.
Upbeat retail worker skilled in bakery support and service. Assists with baking duties, display management and customer service. Excellent time-management and task-prioritisation skills.
Dependable student eager to gain hands-on experience in retail role. Strong commitment to quality service and diligent performance. Frequently commended for strong work ethic and history of reliable attendance.
With background in bakery and confectionery, focus lies in creating high-quality baked goods. Skilled in patisserie techniques, can contribute to enhancing product offerings. Known for creativity and precision, committed to maintaining high standards of hygiene and safety in bakery environments.
Dependable Bakery Assistant known for creating consistent, high-quality baked goods. Skilled in maintaining clean and organised workspaces while ensuring timely preparation and display of products. Proven ability to foster positive customer interactions, contributing to increased sales and repeat business.
Dynamic seller focused on delivering highest standards customer service. Thinks critically with can-do attitude for successful retail operations.
Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.
Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Energetic employee well-versed in strong communication and organization skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Committed manager with exceptional leadership, organizational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
7
7
years of professional experience
Work history
Bakery Assistant
Dawnsfud
Evesham, Worcestershire
06.2025 - Current
- Prepped dough, improved efficiency in the kitchen.
- Followed recipes meticulously; produced consistent quality across all baked goods.
- Complied with food safety regulations, ensured a safe environment for customers and staff alike.
- Trained new employees to improve team performance and cohesion.
- Coordinated with the head baker, streamlined daily operations of bakery.
- Helped in creating seasonal menus to drive sales during festive periods.
- Operated bakery machinery safely, reduced risk of workplace accidents.
- Assisted with recipe development; introduced innovative products into market.
- Decorated cakes for enhancing visual appeal.
- Assisted with bread production for increasing product availability.
- Displayed pastries attractively, increased impulse purchases from customers.
- Assisted in inventory management for maintaining adequate stock levels.
- Handled cash register, facilitated smooth financial transactions within bakery.
- Maintained an organised workspace; promoted efficient workflow within the bakery.
- Packaged baked items efficiently to expedite sales process.
- Prepared custom orders, met individual customer requirements effectively.
- Ensured customer satisfaction by promptly serving freshly baked goods.
- Maintained cleanliness in bakery by regularly sweeping and mopping floors.
- Regularly cleaned bakery areas, strictly following disinfection guidelines to sustain safe food preparation environments.
- Followed baker's instructions, multitasking to complete tasks in target timeframes.
- Monitored expiry dates and used ingredients accordingly.
- Rotated prepared bakery items to maintain appetising, visually appealing displays.
- Weighed, boxed and wrapped bakery products.
- Weighed, priced and packed baked goods for sale.
- Produced and decorated high volumes of baked goods to meet daily production targets.
- Collected payments and provided receipts for customers.
- Answered questions and advised customers regarding flavors and selections.
- Evaluated display and appearance of goods to maintain aesthetics.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Delivered outstanding customer service to improve word-of-mouth recommendations.
- Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
- Performed daily opening and closing functions such as stock counting, cashing up and securing bakery premises.
- Followed standardised recipes to guarantee product consistency.
- Updated product labelling and pricing to reflect discounts and offers.
- Weighed, priced and packaged items for customers.
- Escalated complex complaints to managers for assistance.
- Operated cash register and handled cash, credit card and check transactions.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Organized displays to promote inventory and encourage customer purchases.
- Organised displays to promote inventory and encourage customer purchases.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Packed and wrapped gifts with decorative details to match customer preferences.
- Totalled bills using maths skills and maintained accurate till count.
- Boosted product sales by offering selection guidance to customers.
- Demonstrated product usage and features to customers.
- Tagged products quickly and accurately with price tags and stickers.
- Designed visually pleasing in-store and window displays to increase footfall.
- Identified discrepancies in stocks through regular inventory management.
- Carried out active selling from initial customer greeting.
- Helped customers obtain specialised help for refunds and exchanges.
- Accepted card, cash and cheque payments in POS register system.
- Built rapport with new and existing customers to boost client retention.
- Promoted customer loyalty scheme at checkout.
- Prepared invoices for customers with large orders or special sales types.
- Inspected products for damages and expiry dates before processing refunds.
- Explained establishment policies to customers and offered advice on selections.
- Managed customer lines for minimum wait times and high satisfaction.
- Requested and checked customer IDs at checkout for age-restricted products.
- Displayed wares in temporary structures at markets to attract new customers.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Completed customer orders with speed and accuracy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied positive customer service approach to increase satisfaction levels.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
Cook
Local restaurant
BUCHAREST
02.2019 - 09.2024
- Maintained hygiene standards in the kitchen area, ensuring food safety regulations compliance.
- Maintained cleanliness in work areas, upholding high sanitation standards consistently.
- Managed multiple orders simultaneously under high pressure situations, meeting service deadlines successfully.
- Audited regularly expiration dates on packaged foods-ensured no outdated stock was used.
- Assisted in cost control measures pertaining to procurement of ingredients.
- Coordinated efficiently with wait staff for smooth dining experience for customers.
- Prepared a variety of international cuisines to cater to diverse clientele.
- Assisted in menu planning for special events or occasions at restaurant.
- Enhanced customer satisfaction by preparing and serving high-quality meals.
- Organised kitchen equipment and utensils for easy access during peak hours.
- Collaborated with other kitchen staff, fostering a team-oriented environment.
- Devised creative ways to use seasonal produce in daily menus.
- Ensured freshness and quality of ingredients, maintaining culinary standards.
- Cooked and plated meals whilst adhering to presentation guidelines set by head chef.
- Worked closely with sous chefs for efficient kitchen operations.
- Adapted cooking methods to create new dishes without compromising on taste or quality.
- Achieved consistent delivery of excellent dishes with meticulous attention to recipe details.
- Trained junior cooks on various cooking techniques, enhancing their skill sets.
- Monitored inventory levels, reducing waste through strategic meal planning.
- Maintained clean and sanitary food preparation and storage areas, mitigating health and safety risks.
- Prepared and cooked dishes with accuracy and efficiency for well-timed food service.
- Correctly operated kitchen equipment, maintaining optimal performance and safety levels.
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Prepared fresh, enjoyable breakfasts, lunches, afternoon teas and dinners for diners.
- Processed high volume of food orders daily, maintaining accuracy and consistency.
- Followed recipes precisely to deliver first-class meal quality and consistency.
- Received and verified food deliveries, placing items in proper kitchen areas or storage.
- Stored ingredients at safe temperatures in compliance with food hygiene regulations.
- Ordered and received products and supplies to maintain well-stocked kitchen areas.
- Minimised food waste with FIFO system, verifying all ingredients stored at correct temperatures.
- Cultivated relaxed kitchen atmosphere, staying calm in high pressure situations.
- Measured and mixed ingredients using professional kitchen scales with precision to minimise wastage.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation methods.
- Verified proper portion sizes and consistently attained high food quality standards.
- Regulated temperature to efficiently prepare dishes and maintain food safety with thermostat controls.
- Mentored staff in food preparation and storage best practices.
- Updated menus regularly, catering to range of dietary requirements to generate return custom.
- Planned promotional menu additions based on seasonal pricing and availability, minimising kitchen spending.
- Sourced fresh produce and negotiated prices with suppliers.
- Completed daily opening and closing duties to support kitchen operations and prepare for busy periods.
- Changed and sanitised surfaces between tasks to avoid cross-contamination.
- Followed kitchen opening and closing procedures when preparing cooking supplies, ingredients and workstations.
- Adhered to health and safety requirements for cleaning surfaces, cooking items and equipment.
- Followed precise recipes detailing ingredient requirements and cooking methods.
- Enforced proper sanitation practices to prevent food spoilage and contamination.
- Used batch cooking equipment to create multiple meal items at once.
- Collaborated with kitchen team to deliver fast and accurate orders with delicious food.
- Encouraged team to keep kitchen organised and stocked with supplies for easy use.
- Operated industrial kitchen equipment to mix and blend ingredients.
- Prepared uniform dishes with meticulous care and attention to detail and quality.
- Reduced food costs with proper budgeting and inventory management.
- Communicated closely with service teams to fully understand special orders.
- Adjusted recipes based on availability of ingredients or current guest preferences.
- Accounted for individual diets and allergens when cooking personal meals.
- Presented dishes with creative plating and merchandising.
- Created special menus for events with unique ingredients and recipes.
- Monitored equipment operation and controlled settings to steam, roast and grill food.
- Studied under qualified chefs to train in cuisines and requirements of different cooking stations.
Education
High School Diploma -
High School – Bucharest
Bucharest 01.2007 - 08.2017
BSc (Hons) Computing -
University of Wolverhampton
Birmingham, Worcestershire 09.2025 -
Skills
- Manual agility
- Patience and perseverance
- Pastry creation
- Oven temperature calibration
- Ganache preparation
- Knowledge of allergen handling
- Peak hour efficiency
- Display presentation
- Baking creativity
- Glazing mastery
- Special dietary requirements understanding
- Basic computer literacy
- Dessert creation
- Knowledge of dietary restrictions
- Bakery display designing
- Commercial mixer operation
- Basic mathematics
- Viennoiserie baking
- Fondant modelling
- Hygiene consciousness
- Cream handling
- Frosting application
- Moulding proficiency
- Scale and measurement understanding
- Bread making
- Proficient in baking equipment
- Quality control insight
- Cash handling
Affiliations
- Cooking and baking Learning new skills Teamwork activities Fitness and healthy lifestyle Technology and IT interests
Languages
English
Intermediate
Romanian
Intermediate
Timeline
BSc (Hons) Computing -
University of Wolverhampton
09.2025 -
Bakery Assistant
Dawnsfud
06.2025 - Current
Cook
Local restaurant
02.2019 - 09.2024
High School Diploma -
High School – Bucharest
01.2007 - 08.2017