Ioana Roxana Bucurica
Aberdeen
Summary
Accomplished professional with extensive expertise in compliance understanding, accounts payable reconciliation, and administration duties. Proficient in Microsoft Excel and the Microsoft Office Suite, with a strong customer service orientation, attention to detail and strategic planning aptitude. Demonstrates exceptional skills in account reconciliation, month-end documentation, project coordination, and time efficiency. Experienced in managing accounts payable and receivable (AP/AR), aiming to leverage these competencies to drive organisational success.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Accounts Assistant
John Clark Motor Group-Aberdeen Audi
Aberdeen, Aberdeen City
07.2022 - Current
- Processing all up to date relevant external Supplier documents in Pinnacle
- Check monthly Purchase Ledger Statements and reconcile balances
- Processing daily and monthly BACS payments to ensure all external suppliers are paid in time
- Processing BACS and faster payments for the all customers
- Running a monthly vehicle stock take and ensuring that all vehicles are on the premises and in stock
Sales Support Administrator
John Clark Motor Group-Headoffice
Aberdeen, Aberdeen City
05.2021 - 07.2022
- Respond to all vehicle sold orders in Dealer web and check initial compliance
- Confirm to the dealers they are correct or advise if further work needed by Sales Exec/Sales Controller
- Remotely contact all customers via iStoreDocs to ensure all required documentation is sent and received by customer. These will include Vehicle Order Forms, GAP Quotes & Finance E-Sign links
- Ensure all documentation requiring signature is action and received back
- Ensure Finance agreements are E-Signed and returned to activate finance payouts.
Receptionist
Arnold Clark Motor Group
Aberdeen, Aberdeen City
08.2017 - 10.2020
- Acting as the first point of contact for customers, in person or on the phone.
- Managing a large volume of customer calls via a busy switchboard and dealing with enquiries effectively and efficiently
- Making sure the branch is kept tidy and presentable and that customers are well taken care of
- Assisting with general administrative duties such a Health & Safety, Recruitment and Induction of New Employees
- Going the extra mile for customers and working positively and proactively as part of the Think Customer working group
Sales Associate
Fossil Group Inc.
Aberdeen, Aberdeen City
04.2016 - 08.2017
- Creating a Radical Customer Experience using selling skills and training materials.
- Participating and engaging in Team Meetings and Training sessions
- Maintaining a high level of personal integrity and getting to know each customer selling not only a product but more of a purchasing experience
- Taking part in executing all merchandising task: Visual storytelling floor sets
- Reaching individual and team selling and target goals
- Performing operational tasks such as cash handling and overall Store Organisation
Education
Higher National Diploma - Design and Business-Sustainable Communication
KEA School of Design and Business
Copenhagen, Denmark 02.2013 - 07.2015
Diploma of Higher Education - Service, Tourism and Hospitality Management
Copenhagen Business Academy
Copenhagen, Denmark 03.2011 - 08.2013
Certificate of Higher Education BA - Communication and Public Relations
Transylvania University
Brasov, Romania 09.2007 - 06.2010
Skills
- Compliance understanding
- Accounts payable reconciliation
- Administration duties
- Microsoft Excel
- Customer service orientation
- Strategic planning aptitude
- Account reconciliation
- Month-end documentation
- Project coordination
- Time efficiency
- Accounts Payable and Receivable (AP/AR)
- Microsoft Office Suite
Languages
English
Advanced
Romanian
Native
French
Intermediate
Spanish
Beginner
Affiliations
- Art
- Fitness and Wellbeing
- Gardening and outdoor landscape
References
References available upon request.
Timeline
Accounts Assistant
John Clark Motor Group-Aberdeen Audi
07.2022 - Current
Sales Support Administrator
John Clark Motor Group-Headoffice
05.2021 - 07.2022
Receptionist
Arnold Clark Motor Group
08.2017 - 10.2020
Sales Associate
Fossil Group Inc.
04.2016 - 08.2017
Higher National Diploma - Design and Business-Sustainable Communication
KEA School of Design and Business
02.2013 - 07.2015
Diploma of Higher Education - Service, Tourism and Hospitality Management
Copenhagen Business Academy
03.2011 - 08.2013
Certificate of Higher Education BA - Communication and Public Relations
Transylvania University
09.2007 - 06.2010
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