Ioana Catalina Munteanu

Transport experience:

- Implemented the driver resource plan and execute the delivery programme whilst managing resources, making sure the journeys arrive in time.

- Managing fleet resources .

- Comply with EU directives to achieve best possible route planning in case of road closers.

- using LLCS units.

- Using Zenith checking and reporting defects.

- Completing Debriefs.

- Operating in Microlise program checking ,building and editing journeys.

- Explaining and completing the infringements of the drivers.

- Dealing with 3 rd party drivers( agency, contractors , others depots drivers )

- Communicating with the team to make sure everything is running smoothly

- Communicate with transport managers and warehouse managers for any problem that accurse during the night.

- Helping drivers managing banked hours by running the program in their interest.

- Communicate with the stores, others depots and suppliers via phone and email

- Operating system like RedPrairie, Yard, TachoMaster

- Checking the Mots and services for the trailers making sure they meet the legal compliance requirements .

• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Cleaned counters, machines, utensils and seating areas daily.
• Controlled line and crowd with quick, efficient service.
• Maintained regular and consistent attendance and punctuality.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Cross-trained existing employees to maximize team agility and performance.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

• Used public gatherings, community events and direct relations to keep constituents happy and informed.
• Kept up with news on daily basis to stay informed about local, regional, national and international events.
• Developed and strengthened political partnerships to further agendas.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.