Ioana Munteanu
Summary
Driven and highly organised, possessing strong logistical planning and communication skills, ensuring smooth and efficient transport operations. Demonstrates keen ability to analyse and problem-solve, paired with exceptional time management and customer service capabilities. Committed to contributing to success of team and optimising transport services.
Overview
5
5
years of professional experience
Work history
Transport Specialist
Gxo logistics
Andover
03.2024 - 07.2025
- Ensured punctuality by managing schedules for transport routes and exceeding key performance indicator targets.
- Coordinated fleet maintenance to ensure safety and efficiency on the road.
- Improved route efficiency with careful planning and scheduling.
- Collaborated with drivers to improve service delivery on all routes.
- Assisted in driver training programmes to increase skill levels on the team.
- Developed contingency plans for unexpected breakdowns or delays, minimising disruption to services.
- Enhanced customer satisfaction with meticulous journey planning.
- Resolved any arising problems or complaints related to transportation and logistics promptly.
- Conducted risk assessments to minimise accidents and delays on roads.
- Managed procurement processes, optimised cost of fleet maintenance.
- Planning drivers schedule in accordance with the working time directive set of regulations and ensuring the legal limits or respected.
- Calculated and communicated accurate ETAs for customers.
- Broad knowledge in systems such us Microlise , C3, Tachomaster and GPS systems
Leisure assistant
Village gym
Basingstoke
05.2024 - 03.2025
- Ensured customer satisfaction by managing complaints efficiently.
- Assisted in organising leisure events for community engagement.
- Improved safety standards with regular equipment checks and maintenance.
- Fostered a welcoming environment with excellent interpersonal skills.
- Upheld company policies whilst handling various administrative tasks promptly.
Student representative
Arden university
London
05.2022 - 09.2024
- Represented student body in school meetings, enhancing communication between faculty and students.
- Organised regular meetings with fellow representatives to discuss student concerns.
- Improved school policies by actively participating in administrative discussions.
- Advocated for student rights, leading to a more balanced academic environment.
- Communicated effectively with school management for the betterment of student welfare.
- Chaired committee meetings to foster open dialogue amongst students.
- Enhanced student life with the implementation of new extracurricular activities.
- Facilitated constructive feedback from students to teachers, improving teaching methodologies over time.
Transport specialist
Wincanton
Basingstoke
08.2022 - 02.2024
- Ensured punctuality by managing schedules for all transport routes.
- Conducted regular vehicle inspections, ensuring compliance with regulations.
- Implemented new routing software for more efficient journey planning.
- Collaborated with drivers to improve service delivery on all routes.
- Identified issues and areas needing improvement, reporting problems to line manager.
- Collaborated with coworkers to determine workflows and delegate traffic management duties.
- Conducted surveys to assess environmental risks.
- Secured necessary permits and approvals for transport projects from relevant authorities swiftly without any delays.
- Produced detailed technical reports providing insights into various aspects of planning process.
- Led team meetings to communicate logistics objectives clearly and effectively.
- Implemented cost-saving measures by negotiating with suppliers.
- Reviewed supplier performance periodically for quality assurance purposes.
- Improved customer satisfaction for repeat business through strategic planning of delivery times and routes.
- Collaborated cross-functionally, fostering a cohesive working environment.
- Planned logistics routes to optimise fuel consumption.
Store manager
A&S market
Basingstoke
05.2021 - 03.2022
- Developed a team-oriented environment by implementing effective leadership strategies.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Resolved customer complaints effectively, protecting the store's image and consumer relationships.
- Upheld health and safety regulations within the premises to ensure a safe shopping environment.
Teaching assistant in primary school
National School of Art
Romania
04.2020 - 04.2021
- Managed extracurricular activities such as sports events or field trips to provide varied learning experiences for pupils outside the classroom setting.
- Incorporated technology into lessons improving children's ICT skills.
- Conducted regular reading sessions promoting literacy amongst young learners.
- Enhanced children's understanding of complex ideas by simplifying and explaining concepts in an engaging way.
- Provided special attention to students with learning difficulties for better inclusion in class activities.
- Fostered positive relationships with parents and colleagues to create a supportive educational atmosphere.
- Assisted in preparation of lesson plans, resulting in well-organised, effective classes.
- Utilised creative teaching aids whilst assisting main teacher during lessons, making subject matter more interesting for students.
Network Planner
Gist
Basingtsoke
08.2025 - Current
- Optimised data flow by implementing cutting-edge network solutions.
- Participated actively in team training sessions, fostering a culture of continuous learning and improvement.
- Managed capacity and growth planning tasks, supporting operational needs effectively.
- Achieved maximum network uptime with meticulous maintenance planning.
- Resolved user problems using ICT support tools and methods.
Education
Bachelor of Arts - Criminology and psychology
Arden university
London 05.2025
A-Levels - Elementary School Teaching
Național College of Pedagogical Practices
Piatra Neamț 07.2020
Skills
- Exemplary communication skills
- Transportation software literacy
- Logistics troubleshooting
- Time-Sensitive task handling
- High-Level decision-making
- Transportation regulations compliance
- Sustainable transport planning
Languages
Romanian
Native
English
Advanced
C1
Timeline
Network Planner
Gist
08.2025 - Current
Leisure assistant
Village gym
05.2024 - 03.2025
Transport Specialist
Gxo logistics
03.2024 - 07.2025
Transport specialist
Wincanton
08.2022 - 02.2024
Student representative
Arden university
05.2022 - 09.2024
Store manager
A&S market
05.2021 - 03.2022
Teaching assistant in primary school
National School of Art
04.2020 - 04.2021
Bachelor of Arts - Criminology and psychology
Arden university
A-Levels - Elementary School Teaching
Național College of Pedagogical Practices