Ioana Cosmina Neagu
Sibiu
Summary
Graduate of the University "Lucian Blaga" of Sibiu, Romania with Computer Science and Information Technology. I am currently working as a Senior Servicenow developer for ITSM Group, where I specialize in ServiceNow.
In my free time I enjoy tutoring math with students in need, from early grades through high school graduation.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Senior Developer ServiceNow
iTSM Group
Bucharest
10.2021 - 03.2025
- Working with Business Rules, Client Scripts, UI Actions/Policies, UI Builder
- Configured Service Portals, Journeys, widgets and pages
- Being part of projects in the following areas: TSM, HR - ITIL v4
Programmer
eM2Soft
Sibiu
02.2021 - 10.2021
- Automatic testing
Programmer
OSD - Omega Software Development
Sibiu
02.2019 - 09.2020
- Programmer developing mobile applications on Android, Iphone in C# language and other features in Visiual Studio
Education
Bachelor - Computer Science
"Lucian Blaga" University of Sibiu
01.2017 - 01.2021
High School - Mathematics - Informatics, intensive Informatics
"Gheorghe Lazar" National College
01.2013 - 01.2017
Skills
- C
- C
- C#
- Algorithms and data structures
- OOP
- SQL Server
- MySql
- Xamarin
- Kotlin
- JavaScript
- Python
- ServiceNow Administration
- ITIL
- Widgets
- ServiceNow
- Customer Journeys
- Mathematics
Certification
- Partner Pre-Sales Specialization: HR Service Delivery, 11/2023
- ITIL 4 Foundation Trainer, 03/2023
- Certified Implementation Specialist - Human Resources, 12/2022
- CSA - Certified System Administrator, 11/2021
- ECDL, 01/2015 - 12/2017
Languages
English
Intermediate
German
Beginner
Timeline
Senior Developer ServiceNow
iTSM Group
10.2021 - 03.2025
Programmer
eM2Soft
02.2021 - 10.2021
Programmer
OSD - Omega Software Development
02.2019 - 09.2020
Bachelor - Computer Science
"Lucian Blaga" University of Sibiu
01.2017 - 01.2021
High School - Mathematics - Informatics, intensive Informatics
"Gheorghe Lazar" National College
01.2013 - 01.2017
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