Ioana Angheloiu
Telford
Summary
Motivated and reliable person with 8+ years of experience in production, quality control, and team leadership in manufacturing environments. Excellent communication, strong problem-solving abilities, and the ability to lead and motivate teams forward exceeding performance targets. Seeking new opportunities where I can contribute to organizational success through dedication, adaptability, and a strong work ethic.
Knowledgeable about basic repair techniques and eager to learn more. Ready to use and develop technical skills, diagnosing and fixing mechanical and electrical faults.
Overview
12
12
years of professional experience
11
11
years of post-secondary education
1
1
Certification
Work history
Consumer electronics repair technician
1GSM Accessories and electronics repairs
Pitesti, Romania
10.2024 - 02.2025
- diagnosing faults and repairing circuit boards
- replacing components for phones ,tablets ,laptops and game consoles
- collaborating with team members to enhance repair processes and improve service quality
- micro-soldering
- board-level diagnostics
- replacing connectors and chips
- using microscopes and hot-air rework stations to solder micro-components
- replacing components as RAM ,hard drives, motherboards and micro-soldering on boards
Team Leader
Magna Specialist Confectioners LTD
Telford
07.2021 - 09.2024
- Communicated work goals and deadlines to employees to increase productivity and meet daily target
- Delegated tasks to team members according to requirement
- Conducted performance reviews to measure employee growth and skills.
- Resolving problems and escalated high-level issues to supervisor
- Mentoring team members to ensure successful performance
- Collaborating with other Team leaders from other lines to ensure good performance
- Prepared reports to summarize operational results
Quality Control
Magna Specialist Confectioners LTD
Telford
06.2020 - 06.2021
- Conducting analyses of materials, raw materials, environmental samples, finished goods, samples taken
- Monitored testing procedures to ensure that all tests were performed according to established item specifications, standard test methods, and protocols
- Writing standard quality control operated procedures
Appliance repair
The Drop Outlet
Telford, Telford and Wrekin
11.2020 - 05.2021
- Diagnosing and repairing a wide range of household appliances including refrigerators, vacuums, microwaves, coffee machines, toasters.
- wiring and repairing of electrical components
- cleaning and refurbishing of all kinds of used home electronics and gadgets
- visual inspection and testing
- replacing fault components (capacitors, fuses, connectors)
- Adhering strictly to safety regulations whilst carrying out repair and installation works.
- documenting all completed repairs accurately for record-keeping purposes
- testing on repaired appliances to ensure proper functioning
- utilising specialised tools to perform repairs on sensitive electronic components
Machine Operator
Magna Specialist Confectioners LTD
Telford
07.2016 - 05.2020
- Inspecting products at various checkpoints
- Setting up for machine changeovers and efficiently changed from one product item to another.
- Loading and unloading materials into machines
- Giving training to new staff on machine operation and safety procedures.
- Collaborating with engineers and production teams to ensure successful production.
- Notifying shift leader of any technical issue, or material issues, minimizing downtime.
- Maintaining the daily production reports
Packer
Avara Food
Telford
02.2016 - 06.2016
- Verifying accuracy of orders and ensured proper product
- Collaborating with colleagues to complete daily packing goals.
- Pulled and stacked products based on daily orders
- Ensuring that all packages met standards for weight, size, and dimensions prior to daily orders
Elderly care
Casa di riposo
Campobasso
06.2015 - 12.2015
- Provided compassionate care to elderly clients, respecting individual dignity and preferences
- Assisted with daily living activities
- Monitoring health conditions and reported any changes to medical personnel
- Maintaining a clean, safe, and comfortable environment for patients
- Demonstrated calm and reassuring presence, especially for clients with dementia or physical impairments
Customer Relations & Service Quality/ Promoter
Vodafone
03.2013 - 01.2014
- Demonstrated ability to communicate effectively with team members
- Provided clear and constructive feedback to new staff, enhancing service consistency and operational standards
- Strong focus on customer satisfaction and product quality
- Proactively addressed complaints or escalations by collaborating with supervisors and other team leaders to implement solutions
- Maintained a positive and helpful attitude during high-pressure situations, ensuring calm and operational feedback.
Education
Level 2 in ICT Systems Support - Level 2 in ICT Systems and Principles
City & Guilds of London Institute
London 02.2025 - 07.2025
Diploma of Higher Education - Business and management
University of West London
02.2020 - 03.2024
Health and Social Care Nurse - undefined
School FEG
09.2012 - 06.2015
Technician Mecatronics - undefined
Technical High School Mihai Viteazul
09.2008 - 07.2012
Skills
- Team leadership and Mentoring
- Quality Control Procedures
- Machine Operating and Setup
- Problem Solving and Escalation
- Written and Verbal Communication
- Technical Support (ICT)
- Health and Safety Awareness
- Active Listening
- Customer service
- Basic IT Fundamentals
Certification
- 05/2024 In-Comm Training Services First Aid Level 3
Languages
Romanian - Native
English - Proficient
Italian - Advanced
Timeline
Level 2 in ICT Systems Support - Level 2 in ICT Systems and Principles
City & Guilds of London Institute
02.2025 - 07.2025
Consumer electronics repair technician
1GSM Accessories and electronics repairs
10.2024 - 02.2025
Team Leader
Magna Specialist Confectioners LTD
07.2021 - 09.2024
Appliance repair
The Drop Outlet
11.2020 - 05.2021
Quality Control
Magna Specialist Confectioners LTD
06.2020 - 06.2021
Diploma of Higher Education - Business and management
University of West London
02.2020 - 03.2024
Machine Operator
Magna Specialist Confectioners LTD
07.2016 - 05.2020
Packer
Avara Food
02.2016 - 06.2016
Elderly care
Casa di riposo
06.2015 - 12.2015
Customer Relations & Service Quality/ Promoter
Vodafone
03.2013 - 01.2014
Health and Social Care Nurse - undefined
School FEG
09.2012 - 06.2015
Technician Mecatronics - undefined
Technical High School Mihai Viteazul
09.2008 - 07.2012
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