Summary
Overview
Work history
Education
Skills
Timeline
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Inigo Carmichael

London

Summary

Adaptable and results-driven professional with experience in sales, customer service, design, and hospitality. Proven success in meeting and exceeding sales targets through consultative selling, upselling, and creating memorable customer experiences. Brings creative problem-solving from a design background and resilience and composure from high-pressure hospitality roles. Strong communicator with the ability to engage diverse audiences and deliver results in fast-paced, target-driven environments.

Overview

2026
2026
years of professional experience

Work history

Kitchen manager

Monty's Catering
Cambridge, Cambridgeshire

Oversaw daily kitchen operations, managing staff, inventory, and suppliers while ensuring high standards of food quality, safety, and service. Led a team of 4 to deliver efficient, consistent, and exceptional catering experiences for all clients.

Sales Associate

Scudamores
Cambridge, Cambridgeshire
05.2024 - Current

Upheld company policies whilst catering to individual client needs-promoted a fair yet personalised approach.


Elevated customer experience with product knowledge and expertise.


Consistently met and exceeded daily sales targets through proactive engagement and persuasive communication.


Worked collaboratively with colleagues to meet team objectives, adapt to changing workloads, and deliver a seamless customer journey.

Freelance design

Lyster Grillet & Harding
Cambridge, Cambridgeshire
06.2021 - Current

Gained experience producing architectural drawings and supporting visuals, while also assisting with client presentations and proposals. Developed skills in both technical design and the sales side of architecture, learning how to present concepts clearly and persuasively to secure projects.

Education

GCSEs - 10 GCSE's

The Leys
Cambridge, Cambridgeshire

A-Levels -

Hills Road Sixth Form College
Cambridge, Cambridgeshire

Level 3 Diploma - Jewellery manufacture and design

British Academy of Jewellery
London
2021 - 2022

Bachelor of Arts - Product Design

Leeds Beckett University
Leeds
2022 - 2025

Skills

  • Consultative Sales & Upselling – Skilled at uncovering customer needs and recommending solutions that drive conversions and repeat business
  • Customer Experience – Proven ability to create positive interactions, resolve issues effectively, and maintain high service standards
  • Design Thinking & Creativity – Experience in product design and problem-solving, bringing innovative approaches to customer engagement and business growth
  • Resilience & Pressure Management – Gained from high-pressure hospitality roles, able to stay calm, efficient, and solution-focused during busy periods
  • Communication & Interpersonal Skills – Strong ability to build rapport and engage confidently with diverse groups of people
  • Organisation & Multitasking – Experienced in managing bookings, payments, and multiple customer requests simultaneously with accuracy
  • Collaboration & Independence – Effective team player who contributes to shared goals while working confidently on own initiative
  • Commercial Awareness – Understanding of how to balance business objectives with customer satisfaction for sustainable results

Timeline

Sales Associate

Scudamores
05.2024 - Current

Freelance design

Lyster Grillet & Harding
06.2021 - Current

Kitchen manager

Monty's Catering

GCSEs - 10 GCSE's

The Leys

A-Levels -

Hills Road Sixth Form College

Level 3 Diploma - Jewellery manufacture and design

British Academy of Jewellery
2021 - 2022

Bachelor of Arts - Product Design

Leeds Beckett University
2022 - 2025

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Inigo Carmichael