Inemesit Esentia

. Lead a multidisciplinary team in delivering mental health care, managing patient safety and well-being, and ensuring compliance with healthcare regulations.
. Develop care plans for patients with complex mental health needs, promoting recovery and positive outcomes.
.Manage daily operations, including staffing, resource allocation, and risk assessment, ensuring the smooth functioning of the hospital.

• Enhanced client satisfaction by providing personalized care and support tailored to individual needs.
• Implemented behavior management techniques to address challenging behaviors while maintaining a positive therapeutic environment for all clients.
• Maintained strict confidentiality regarding client information, adhering to all relevant privacy laws and organizational guidelines.
• Facilitated successful transitions between services by collaborating closely with case managers, families, and other service providers.
• Conducted risk assessments for potential hazards within the home environment, ensuring client safety at all times.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Supported office operations by expertly handling administrative needs.
• Improved team communication and collaboration through the implementation of regular staff meetings and open channels for feedback.

• Compassionate and dedicated healthcare assistant, driven by the desire to enhance the quality of life for vulnerable individuals
• While pursuing further education in finance, actively provided essential healthcare support to improve the well-being of those in need
• Demonstrated empathy and commitment in delivering personalized care and maintaining a safe, supportive environment
• Consistently provided outstanding person-centered care, proactively identifying and communicating changes in patient behavior for timely medical evaluation
• Maintained 100% patient safety through proficient handling and ensured a sanitized environment
• Actively identified and reported hazards, contributing to enhanced safety practices and overall well-being
• Mentored new healthcare workers, providing hands-on training and demonstrating best practices for knowledge sharing and personal competency development

• Founded, developed, and successfully managed a one-stop retail fashion business outlet, achieving a 30% year-on-year revenue growth through creative marketing strategies, dedicated customer service, and strong business acumen
• Drove Pinkies brand expansion: Guided strategic growth through dynamic marketing, innovative sales campaigns, and delivering exceptional customer experiences, significantly enhancing brand reach and market presence
• Built a robust online presence: Cultivated a powerful social media image, facilitating convenient access to our retail offerings and delivering timely fashion insights
• Elevated the brand as a trendsetter in the industry
• Developed adaptive financial strategies: Engineered flexible financial plans, fostering customer loyalty with adaptable payment structures for consumers and suppliers
• Strengthened partnerships and increased customer retention
• Pioneered collaborative industry initiatives: Orchestrated a successful retail fashion trade fair, uniting business owners and stakeholders to elevate the Pinkies brand and support the growth of small and medium enterprises within the industry
• Led day-to-day operations: Managed staff and client interactions, overseeing commodity pricing, product selection, and delivering customer-centric services
• Demonstrated adaptability and financial acumen in a dynamic retail environment

• With a keen interest in problem-solving skills
• I was delighted to work with a team to achieve 25% increase in customer satisfaction ratings
• Collaborated with cross-functional teams to deliver on-time and on-budget projects and initiatives
• Successfully implemented new customer service policies and procedures resulting in a 15% reduction in customer complaints
• Demonstrated strong attention to detail, resulting in a 25% decrease in errors
• Provided support to the senior customer service manager, resulting in a positive impact on the company's overall performance
• Making sales and processing payments when necessary