INDUNIL BATEPOLAGE DON
Watford
Summary
Motivated Sales Assistant dedicated to delivering exceptional customer service. Strong focus on organization and attention to detail. Strives to understand and meet the unique needs of each customer. Proficient in guiding customers towards finding the right products and services to fulfill their requirements.
Overview
5
5
years of professional experience
Work History
Commis/Floor Waiter
Cote Restaurant Group Ltd
03.2024 - Current
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Sales Assistant
Sunrise Supermarket
01.2020 - 12.2022
- Assisted customers with prompt and polite support in-person and via telephone.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Computer Application - Business
The Institute of Human Resource Advancement of The University of Colombo
GCE A-Level - Commerce Stream
St. Sebastian's Central College
Katuneriya12.2017
GCE O-Level - GCSE Equivalent
St. Sebastian's Central College
Katuneriya, Sri Lanka12.2014
Skills
- Store maintenance
- Opening and closing procedures
- Stock management
- Cash handling
- Point-of-sale system
- Merchandising proficiency
- Team member support
- Multitasking and organization
Languages
Fluent in English
Fluent in Sinhala
Timeline
Commis/Floor Waiter
Cote Restaurant Group Ltd
03.2024 - Current
Sales Assistant
Sunrise Supermarket
01.2020 - 12.2022
Computer Application - Business
The Institute of Human Resource Advancement of The University of Colombo
GCE A-Level - Commerce Stream
St. Sebastian's Central College
GCE O-Level - GCSE Equivalent
St. Sebastian's Central College
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