Summary
Overview
Work History
Skills
Certification
Interests
Timeline
Generic

Indre Kozikiene

Experience Executive
London,ENG

Summary

I am pleasant, professional and proficient workplace assistant, with a track record of ensuring hings run smoothly behind the scenes of a busy office. I am an effective team member who has the ability to meet deadlines and ensure that the highest standards of Office organisation are maintained at all times. I have a methodical and thorough approach to work, and will go out of my way to maintain an enjoyable and productive working environment. I have good customer service experience with general public, both face-to-face and over the telephone and is someonewho will always go that extra mile to get things done. I have skills in facilities management (3 years of Workplace Assistant, Level 2 facilities assistant certificate), customer services, administration (PO raising, Maximo). I am well organised, and able to prioritise work in an efficient manner, providing high quality of customer service. Good at juggling tasks and prioritising, I am calm and composed under pressure, and able to work to tight deadlines. Ability to work within a busy and demanding team environment, and able to work with maximum amount of supervision, and on own initiative. Right now I am looking to work for a company that offers excellent opportunities for personal and professional development.

Overview

5
5
years of professional experience
9
9
Certifications
2
2
Languages

Work History

Experience Executive

JLL
London, Canary Wharf
08.2023 - Current
  • Collaborated with internal stakeholders to close gaps and improve customer experience.
  • Greet colleagues upon arrival at workplace.
  • Assist with onboarding, building tours and wayfinding.
  • Share building and local knowledge as when required.
  • Enhance workspaces for maximum floor utilisation.
  • Host and support departmental team gatherings/meetings.
  • Analyse workplace occupancy data.
  • Support FM team and raise work orders.
  • Proactively supporting and promoting community events.
  • Keeping noticeboards and local communications up to date and accurate at all times.
  • Hosting community meetings to share feedback and provide updates.

Workplace assistant

Mitie 10
London, SC
05.2022 - 08.2023
  • Allocated daily floor checks
  • Logging/chasing job reports on HelpDesk and Maximo
  • Reporting Health and Safety issues on EcoOnline
  • Correspond as Health and Safety representative for WPA team
  • Assisting tenants with any on-site occurred queries
  • Supporting floor leads by liaising with GPA and our facility teams
  • Raising PO’s for clients, tenants and our facility teams
  • Staff stock replenishment and purchases through Banner
  • Logging and updating PO, lockers, floor check trackers on a daily basis
  • Supporting/covering other affiliates cluster sites when needed (WPA/reception)
  • Supporting/covering other on-site teams when needed
  • Providing training and shadowing to new team members and members from affiliates cluster
  • Accommodating and providing inductions to new clients/tenants
  • Updating daily induction trackers and calendars
  • Liaising with pass production office regarding GovPass queries
  • Contact, Indre444@hotmail.com
  • Languages
  • Lithuanian – Mother tongue
  • English - Fluent
  • Russian - Competent
  • Hobbies
  • Swimming
  • Reading
  • Travelling
  • Indre
  • Kozikiene

Workplace Assistant

WPA MOJ
London, SC
11.2020 - 05.2022
  • Support MOJ tenants effectively
  • Coordinate and approve MOJ Auditorium bookings in line with site booking procedures
  • Deal with large volume of emails in relation to booking auditorium queries and access to site queries
  • To coordinate process of ordering disposable consumables for MOJ users in the kitchenettes and print rooms (ECO Boxes)
  • Work closely with the WPA team
  • To be the first point of contact for all FM related queries on my designated floor
  • Logging and chasing HelpDesk work orders on behalf of the client and tenants
  • Maintaining a visible presence on the floor at all times
  • Actively walk the floor, do floor checks
  • Keeping regular communication with floor leads
  • Keep updated necessary documents on the shared drive
  • Taking an active role during Fire Emergencies

Hospitality Supervisor/ Assistant Catering manager

Interserve 10SC
London
09.2018 - 11.2020
  • Managing catering team
  • Scheduling team rotation
  • Interviewing candidates for available vacancies
  • Dealing with hospitality requests and invoices
  • Dealing with bookings on Matrix system, adding additional bookings to logbook
  • Dealing with large volume of emails regarding hospitality and catering requests
  • Administration duties
  • Liaising with catering head chef regarding stock and upcoming events
  • Carrying-out fine dining and special events as per client requests
  • Creating daily and weekly menus, updating clients and tenants on a weekly basis

Skills

Problem solverundefined

Certification

Sep 21 - Level 2 Facilities assistant

Interests

Swimming

Reading

Travelling

Baking

Cooking

Growing vegetables

Timeline

Experience Executive

JLL
08.2023 - Current

Workplace assistant

Mitie 10
05.2022 - 08.2023

Workplace Assistant

WPA MOJ
11.2020 - 05.2022

Hospitality Supervisor/ Assistant Catering manager

Interserve 10SC
09.2018 - 11.2020
Indre KozikieneExperience Executive