INDRĖ MOTIEJUTYTĖ
London,United Kingdom
Summary
Results-driven Hospitality General Manager with 15+ years’ experience leading high-volume venues and multi-site operations. Proven track record in driving revenue growth, improving customer satisfaction, and building high-performing teams. Strong expertise in P&L management, staff development, operational efficiency, and compliance. Known for delivering exceptional guest experiences while maintaining tight cost control and high service standards.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
General Manager / Multi-Site Support
Yard Sale Pizza
London
2020.07 - 2026.04
- - Lead operations for one of the company’s highest-performing and busiest sites, overseeing dine-in, delivery, and events
- - Managed full P&L, payroll, forecasting, and inventory control to maximise profitability
- - Delivered a 0.5 increase in Google ratings, achieving consistent 5 customer feedback on service, quality & atmosphere
- - Maintained a stable, high-performing team with low turnover and strong internal progression
- - Designed and delivered multi-site training programmes, mentoring managers across locations
- - Ensured 100% compliance, achieving a 5 EHO rating
- - Implemented operational improvements based on KPI tracking and customer feedback analysis
- - Worked closely with HR on disciplinary processes and performance management
- - Played a key role in new site openings and operational standardisation
- Established a positive work environment which promoted staff morale and productivity.
General Manager (Promoted from Assistant General Manager)
Homeslice Pizza Ltd
London
2018.04 - 2020.07
- - Promoted to General Manager within the business based on performance
- - Managed full restaurant operations including P&L, payroll, forecasting, and budgeting
- - Controlled labour and stock costs while maintaining high service standards
- - Oversaw reservations, guest flow, and service delivery in a high-volume environment
- - Improved operational efficiency through structured planning and team development
- - Built strong commercial awareness, balancing financial performance with guest experience
Assistant Manager
Meraki Restaurant
London
2017.04 - 2018.04
- - Supported full-service operations, including rotas, staff costs, and service delivery
- - Managed food safety, allergen compliance, and FOH ordering systems
- - Collaborated with chefs on menu development and business improvements
- - Organised corporate events and enhanced guest experience standards
- - Handled complaints effectively, improving customer satisfaction
- - Maintained brand standards and ensured smooth day-to-day operations
Assistant Manager
Madison Rooftop Terrace (D&D London)
2015.03 - 2017.04
- - Managed high-volume breakfast, lunch, and dinner services in a premium venue
- - Controlled labour costs, rotas, and team performance
- - Led staff training programmes, improving service consistency
- - Oversaw cash handling, banking, and daily financial procedures
- - Ensured high presentation and service standards across all shifts
Supervisor / Floor Manager
Carom Soho (D&D London)
2012.06 - 2015.03
- - Supervised front-of-house operations in a busy restaurant and bar
- - Managed rotas, team briefings, and staff training
- - Handled customer complaints and ensured smooth service delivery
- - Responsible for cash handling, opening/closing procedures, and floor management
Waiter
London Darbar
2011.01 - 2012.01
- - Delivered customer service, handled payments, and trained new staff
Team Leader
Regal Events Ltd
2010.01 - 2011.01
- - Coordinated events, managed teams, and ensured smooth service delivery
Education
NVQ Level 3 - Beauty Therapy
Epping Forest College
2010.01 - 2013.01
ESOL Programme (English, Maths, Business, ICT, Travel & Tourism)
Newham Sixth Form College
2009.01 - 2010.01
Skills
- - Multi-Site Operations Management
- - P&L Management & Budgeting
- - Team Leadership & Staff Development
- - Customer Experience & Service Excellence
- - Cost Control & Labour Management
- - Training & Performance Management
- - Compliance (EHO, Health & Safety, Food Safety)
- - Stock Control & Inventory Management
- - Event & High-Volume Service Operations
- - Conflict Resolution & Problem Solving
Certification
- - Level 3 Food Safety
- - Level 3 Health & Safety
- - Fire Marshal Training
- - Emergency First Aid
- - Allergen Awareness & Management
ADDITIONAL INFORMATION
- - Fluent in English and Lithuanian
- - Full right to work in the UK
Timeline
General Manager / Multi-Site Support
Yard Sale Pizza
2020.07 - 2026.04
General Manager (Promoted from Assistant General Manager)
Homeslice Pizza Ltd
2018.04 - 2020.07
Assistant Manager
Meraki Restaurant
2017.04 - 2018.04
Assistant Manager
Madison Rooftop Terrace (D&D London)
2015.03 - 2017.04
Supervisor / Floor Manager
Carom Soho (D&D London)
2012.06 - 2015.03
Waiter
London Darbar
2011.01 - 2012.01
NVQ Level 3 - Beauty Therapy
Epping Forest College
2010.01 - 2013.01
Team Leader
Regal Events Ltd
2010.01 - 2011.01
ESOL Programme (English, Maths, Business, ICT, Travel & Tourism)
Newham Sixth Form College
2009.01 - 2010.01