Indie Wynne

Working with public, taking orders for drink and preparing food, working at busy pace under pressure, communicating with customers, keeping workspaces clean and tidy, learned to handle members of public in certain situations correctly and patiently.

• Fielded customer questions to share information about products, availability, and pricing.
• Assisted customers with prompt and polite support in-person and via telephone.
• Helped customers locate products and checked store system for merchandise at other sites.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Established rapport with customers using active listening and interpersonal skills.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Wrapped, boxed and weighed bakery department products.
• Managed efficient cash register operations.
• Monitored customers for signs of security concerns and escalated issues to management.
• Engaged in friendly conversation with customer to better uncover individual needs.

• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Recommended complementary purchases to customers, increasing revenue.
• Developed strong rapport with customers and created positive impression of business.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Performed cash, card, and check transactions to complete customer purchases.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Listened to customer needs and desires to identify and recommend optimal products.
• Used in-store system to locate inventory and place special orders for customers.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Engaged in friendly conversation with customer to better uncover individual needs.

• Used time management and efficient cleaning methods to meet deadlines.
• Emptied trashcans and transported waste to collection areas.
• Handled equipment, chemicals, and materials properly and with caution.
• Organized and used industrial cleaning products following strict safety procedures.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Removed trash, debris and other waste materials from premises.
• Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
• Provided assistance to other staff members with cleaning of difficult areas.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Maintained optimal supply levels to meet daily and special cleaning needs.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Kept public pathways clear of safety hazards and spills with regular checks and attention.