Indianna River

Dedicated professional with expertise in crisis management and de-escalation, adept at resolving confrontational situations with empathy and professionalism. Strong understanding of safeguarding practices ensures service user safety and confidentiality. Proficient in creating individualized support plans to address complex needs, fostering independence. Effective communicator skilled in adapting to diverse needs, promoting trust and open dialogue. Experienced in both autonomous work and team collaboration within multidisciplinary settings. Competent in IT and documentation, maintaining accurate records and support reviews with proficiency in digital systems.

First Aid Trained

I was recognized for my outstanding contributions as a volunteer at St. Augustine’s, where I received a commendation for successfully supporting vulnerable families through complex housing and financial challenges. Additionally, I completed an advanced safeguarding training program, which enhanced my ability to manage sensitive cases and ensure the welfare of service users. These accomplishments reflect my dedication to professional development and delivering high-quality support.