Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

India Young

Manchester

Summary

Dedicated professional with a strong foundation in customer service and effective communication, adept at maintaining high hygiene standards and ensuring equipment maintenance. Demonstrates exceptional time management and flexibility, thriving in fast-paced environments while remaining calm under pressure. Skilled in problem solving and team building, with a resourceful approach to challenges. Committed to leveraging these competencies to contribute to organisational success and pursue opportunities for career advancement.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work history

Front and back of house

Nando's
Manchester
11.2021 - Current
  • Delivered tasks promptly under tight deadlines, ensuring high-quality standards.
  • Maintained impeccable hygiene by cleaning work areas and equipment routinely.
  • Provided efficient customer service while effectively managing challenging situations.
  • Exhibited professionalism and friendliness in all customer interactions.
  • Consistently arrived on time, prepared to commence work immediately.
  • Acquired new skills to boost productivity and improve work output.
  • Worked flexible hours, including nights, weekends, and bank holidays as required.
  • Completed daily duties accurately, contributing to operational efficiency.

Production runner

BBC
Liverpool
01.2024 - 01.2024
  • Executed errands for production team, ensuring timely task completion.
  • Organised shoot schedules, enhancing production efficiency.
  • Liaised with departments for seamless filming coordination.
  • Managed wardrobe inventory, preventing loss or damage of costumes.
  • Transported equipment between locations to adhere to shooting schedule.
  • Maintained cleanliness of equipment, increasing longevity and reliability.
  • Provided administrative support to Director and Producer, facilitating smoother operations.
  • Delivered scripts to actors, expediting rehearsal times.

Work experience

BBC
Leeds
10.2023 - 10.2023
  • Managed press conference prior to Leeds match.
  • Conducted observation of pre-game player interviews.
  • Situated in gallery alongside commentator for live match coverage.
  • Monitored director's commentary through commentators' headphones and radio hosts on BBC Radio 5 Live.
  • Facilitated post-game interviews with players and managers from both teams.

Work experience

BBC
Leeds
11.2022 - 11.2022
  • Conducted pre-game interviews with players from both teams.
  • Observed operations from director's truck outside stadium during match.
  • Witnessed live replay displays in action.
  • Monitored VAR discussions with referee prior to decision-making.
  • Examined editing processes for live television based on weather conditions.

BBC Workshop

BBC Studios
Manchester
10.2022 - 10.2022
  • Executed daily duties with accuracy and efficiency to meet targets.
  • Acquired new skills to enhance productivity and operational effectiveness.
  • Delivered tasks within tight deadlines while maintaining high standards.
  • Utilised critical thinking to analyse problems and evaluate solutions effectively.
  • Displayed energy and enthusiasm in a fast-paced environment.
  • Used Microsoft Word and software tools for clear document creation and communication.
  • Exhibited respect and friendliness while assisting colleagues to foster teamwork.

Waitress bartender

Cotton Mill
Manchester
06.2021 - 11.2021
  • Executed basic cleaning duties to uphold cleanliness standards of establishment.
  • Collaborated effectively with colleagues to achieve team objectives.
  • Ensured compliance with health and safety regulations, promoting safe work practices.
  • Utilised POS systems for efficient order processing and payment handling.
  • Welcomed and seated guests, establishing an inviting atmosphere upon entry.
  • Demonstrated flexibility by covering various shifts as needed.
  • Prepared cocktails, enhancing bar menu diversity.
  • Delivered timely food service, contributing to customer satisfaction.

Store assistant

Topshop
Manchester
12.2019 - 01.2021
  • Maintained store cleanliness, ensuring an appealing shopping environment.
  • Executed accurate price checks to facilitate correct billing at till points.
  • Enhanced customer service by resolving queries and complaints promptly.
  • Increased sales through effective suggestive selling techniques.
  • Arranged attractive displays to drive impulse purchases and elevate product visibility.
  • Coordinated with team members to ensure smooth store operations.
  • Monitored shop floor consistently to deter theft and minimise losses.
  • Processed transactions swiftly, reducing customer waiting times.

Film Department work experience

Havas Lynx
Manchester
08.2018 - 09.2018
  • Executed daily responsibilities with accuracy and efficiency.
  • Delivered tasks consistently within tight deadlines.
  • Provided exceptional customer service through active listening.
  • Resolved issues to enhance customer satisfaction rates.
  • Maintained high hygiene standards by cleaning work areas and equipment.
  • Demonstrated flexibility by covering night shifts and weekends.
  • Utilised Microsoft Word to create clear documents and communications.
  • Acquired new skills, boosting overall productivity.

HR work experience

Havas Lynx
Manchester
06.2017 - 07.2017
  • Streamlined onboarding process, reducing employee orientation time significantly.
  • Participated in recruitment drives, expediting talent acquisition efforts.
  • Assisted payroll preparation, ensuring timely disbursal of salaries.
  • Supported performance appraisal processes for objective evaluations and feedback.
  • Maintained meticulous records for legal compliance of personnel files.
  • Enhanced HR database through diligent data entry and management practices.
  • Facilitated grievance handling procedures to promote harmonious workplace relationships.
  • Organised team-building exercises to elevate employee morale.

Education

GCSEs -

Flixton Girls
Manchester
09.2015 - 06.2019

B-Tec -

Future Skills
Manchester
09.2019 - 06.2022

University Campus of Football Business (UCFB)
Manchester
09.2023 - 05.2024

Skills

  • Customer service
  • Hygiene standards
  • Equipment maintenance
  • Time management
  • Flexibility
  • Effective communication
  • Problem solving
  • Calm under pressure
  • Team building
  • Resourcefulness

Affiliations

I enjoy watching women and men's football, hockey and skiing and snowboarding. I enjoy playing the guitar.

I love going abroad on ski and snowboarding holidays.


I was in police cadets for 2 years.


Accomplishments

I have completed NCS.

I have completed Bronze and Silver Duke of Edinburgh.


Timeline

Production runner

BBC
01.2024 - 01.2024

Work experience

BBC
10.2023 - 10.2023

University Campus of Football Business (UCFB)
09.2023 - 05.2024

Work experience

BBC
11.2022 - 11.2022

BBC Workshop

BBC Studios
10.2022 - 10.2022

Front and back of house

Nando's
11.2021 - Current

Waitress bartender

Cotton Mill
06.2021 - 11.2021

Store assistant

Topshop
12.2019 - 01.2021

B-Tec -

Future Skills
09.2019 - 06.2022

Film Department work experience

Havas Lynx
08.2018 - 09.2018

HR work experience

Havas Lynx
06.2017 - 07.2017

GCSEs -

Flixton Girls
09.2015 - 06.2019

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India Young