Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

India Bigg

London

Summary

Meticulous and detail-oriented Creative Production manager and Community Curator with extensive client services, and project management experience leading the development and execution of multi-media campaigns for top brands within fashion, beauty and FMCG industries. Highly skilled in building relationships, creative ideation, optimising workflow efficiencies and managing people. I can successfully manage multiple briefs at once from inception to delivery, whilst working autonomously and with cross functional teams.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work history

Creative project manager

Colgate and Palmolive
London
08.2024 - Current
  • Creating project plans, timelines, and budgets to ensure projects are delivered on time and within budget
  • Coordinate with marketing department for successful product launch
  • Working closely with creatives to ensure their work aligns with the brands objectives
  • Onboard and organise freelancers across the various Colgate Palmolive brands projects
  • Securing all necessary approvals and sign off prior to release of final assets
  • Liaising with external agencies to align on goals and timelines
  • Keep band managers updated with project progress and content

Creative Production Controller

Net-A-Porter
London
05.2022 - 07.2024

Managed multimedia projects & campaigns incorporating 3D motion animation, video, lifestyle/product imagery and graphic design from enquiry to publication.

  • Led project kickoffs, creative ideation meetings and marketing channel reviews
  • Forecasted & recommended resource allocation for design & production requirements with the creative director & head of production
  • Received and acknowledged Briefs interrogating the strategy and asset requirements in order to allocate the right resource to each project
  • Led copy, design & video teams through project inception to delivery
  • Managed the creation of budgets alongside the head of production
  • Owned the annual project tracker and creation of project timelines
  • Worked with PR, editorial and digital strategy teams across event asset creation

Achievements

  • Implemented the new creative briefing process with collaboration from the wider marketing teams
  • Implemented image quality control measures for the regional teams to avoid delays in retouching and need to reshoot
  • Managed the full life cycle of the brand's Sale creative refresh including the photoshoot for FW22. The new creative has been used for the last three sales

Client Services and Production Coordinator

Movement
London
02.2020 - 03.2022

Client Services responsibilities:

  • Worked closely with clients to understand their needs and translate those into actionable campaigns.
  • Presented creative proposals and social media strategy to clients
  • Collaborated with both marketing strategy and client services teams to prepare new brand creative strategy proposals for clients.
  • Facilitated and ran internal and external weekly standup meetings with clients and creative studio teams.
  • Prepared competitor analysis reports and pitched new opportunities to existing clients which resulted in the agency growing two major client accounts.
  • Served as liaison between clients and creative studio.

Production Coordination responsibilities:

  • Assisted with designer project allocation
  • Booked freelance creative resource when required.
  • Owned project status documents, project timelines and prepared project scope documentation
  • Managed the shoot production and post prod asset rollout for both internal agency comms and client campaigns.
  • Assisted with the production of print ads for luxury skin care brands featured in Vogue and Elle magazine.
  • Assisted in the planning of social media & brand strategy workshops for FMCG drinks and leading luxury beauty brands.

Account executive - payables and receivables

The Media Image
London
06.2018 - 10.2019
  • Worked across multiple luxury skincare and beauty client accounts collaboratively with paid media and social teams.
  • Received creative briefs from clients, captured KPI's and messaging requirements in a briefing form
  • Managed the production process of all content tailored for e-commerce purposes for luxury skin care brands
  • Monitored SEO KPIs and curated monthly analytical reports for clients to review
  • Managed content uploads to client website, delegating uploads by content type to internal SEO team members for support
  • Coordinated calls and face-to-face meetings with different stakeholders internally and externally

Fundraising & Communications Intern

St Michael's Fellowship
London
01.2018 - 04.2018

Fundraising Responsibilities:

  • Assisted with the planning and curation of a formal fundraising event with over 250 attendees
  • Conducted independent research to identify local and regional partners for funding schemes
  • Managed and organised a database of small trusts
  • Wrote letters of appeal for funding which garnered three new grants for the charity

Communications Responsibilities:

  • Regularly created engaging text, image and video content for all FB, Twitter & IG
  • Assisted production of photography shoots with the final outputs to be used in comms
  • Assisted family practitioners in the facilitation of their weekly Young Parents Workshops

Education

Bachelor of Arts - Philosophy & American Studies

University of Sussex
Brighton
09.2013 - 07.2017

Diploma of Higher Education - Sociology

Roosevelt University
Chicago, Illinois, USA
08.2015 - 06.2016

Skills

  • Project planning
  • Budget management
  • Time management
  • Resource allocation
  • Quality control
  • Stakeholder communication
  • Relationship Building
  • Proficiency with project management tools, Asana, Mondaycom & Trello
  • Adobe creative suite
  • Commercial awareness
  • Brand development
  • Social media strategy
  • Customer relationship management
  • Event management
  • Partnership development
  • Process Improvement
  • Event planning
  • Event promotion


Affiliations

  • Co Founder of Inter Melanin A grassroots football club and community for women and non binary people who are black and of colour. We have branches in both North and South London and we recently started our own weekly run club. We have a waitlist of 500 people and are building a community that expands football. We throw fundraising events and parties that we produce ourselves. Inter Melanin has partnered with the Bush Theatre, Copa 90, Nike, The Chelsea FC Foundation, Football Joe and was recently featured on BBC World News.
  • I am a DJ and have DJ'd a number of events ranging from brand activations, to club nights. I recently Dj'd for the Redbull tent at We Out Here festival. I also produce and host a radio monthly radio show on Voices Radio.

Timeline

Creative project manager

Colgate and Palmolive
08.2024 - Current

Creative Production Controller

Net-A-Porter
05.2022 - 07.2024

Client Services and Production Coordinator

Movement
02.2020 - 03.2022

Account executive - payables and receivables

The Media Image
06.2018 - 10.2019

Fundraising & Communications Intern

St Michael's Fellowship
01.2018 - 04.2018

Diploma of Higher Education - Sociology

Roosevelt University
08.2015 - 06.2016

Bachelor of Arts - Philosophy & American Studies

University of Sussex
09.2013 - 07.2017
India Bigg