Summary
Overview
Work history
Education
Skills
Custom
Timeline
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Inderpal Singh Mann

London,uk

Summary

Proactive professional aiming to fulfil a fast food role within a dynamic team. Excellent multitasker with high attention to detail. High-energy kitchen team member with flexibility to cook delicious dishes from different cuisines, ingredients and recipes. Confident in high-pressure, busy environments and always ready to step in on any station. Highly organised and hardworking with focus on efficiency and consistency.

Overview

6
6
years of professional experience

Work history

Crew member

McDonald's
london, UK
09.2024 - Current
  • Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
  • Offered menu recommendations based on customer preferences improving their dining experience.
  • Supported management in administrative tasks enhancing operational efficiency.
  • Prepared food items according to the established recipes maintaining consistency of taste and presentation.
  • Provided personalised customer service fostering loyalty amongst clients.
  • Implemented promotional strategies to attract more customers during off-peak hours.
  • Collaborated with team members to maintain a friendly work environment promoting productivity.
  • Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.

Pizza Chef (Neapolitan style pizza )

Mr Baker
London, UK
06.2024 - Current
  • Worked fast and accurately to meet customer needs and service goals.
  • Took cash and card payment at checkout, providing correct change and receipts when requested.
  • Handled customer complaints using quick decision-making to resolve issues.
  • Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
  • Assessed food quality before serving customers to meet high-quality standards.
  • Stayed up-to-date on fast food menu changes to answer customer ingredient and portion questions.
  • Followed optimum procedures and daily checklists to keep establishment in compliance with health and safety codes.
  • Prepared ingredients before busy period based on expected customer levels.

Kitchen supervisor

Mr Baker
Hendon, London
12.2023 - Current
  • In my current job my main roles are making sure the there is enough stock throughout the day, food preparation, cleaning the restaurant and heping the front of house team when they require
  • I accept deliveries for the kitchen, ensuring stock is correctly stored and managed
  • Training new staff and suporting currnet staff.
  • Delegated daily tasks and held team accountable for task completion.
  • Followed kitchen opening and closing procedures when preparing cooking supplies, ingredients and workstations.
  • Met kitchen hygiene standards by preparing, implementing and monitoring routine cleaning schedules.
  • Worked with chefs to develop menus and establish optimal meal prices and portion sizes to maximise revenue and reduce food waste.

Supervisor

Red tape
Punjab , india
08.2020 - 12.2023
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Built lasting relationships with clients through customer service interactions.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Upsold additional products to increase average transaction values.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Oversaw day-to-day activities of team, ensuring tasks were completed to high standard.
  • Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
  • Maintained clean, organised working areas to create positive, productive environments with minimal risk.
  • Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently.


Supervisor

The Yellow Chilli
Punjab
01.2019 - 07.2020
  • Setting goals for performance and deadlines in ways that comply with company's plans and vision
  • Organizing workflow and ensuring that employees understand their duties or delegated tasks
  • Monitoring employee productivity and providing constructive feedback and coaching
  • Greeting and serving customers as they enter the store
  • Advising and assisting customers
  • Handling complaints or forwarding serious issues to the manager on duty
  • Conducting customer transactions
  • Cashing up
  • Making sure all staff are following the company rules.

Education

High School Diploma - Business

National Institute Open School
Delhi
04.2018

High School Diploma - English Hindi Maths

Kendriya Vidyalaya No 2 Air Force Station
Punjab
03.2013

Skills

  • Attention to detail
  • Cash handling
  • Interpersonal skills
  • Problem solving
  • Safety
  • Sales
  • Time management
  • Customer relations

Custom

I am someone who enjoys working in a team and alone. I have worked in many different sectors in many different roles. I have been often told I'm one of the best team players and a good leader.

Timeline

Crew member

McDonald's
09.2024 - Current

Pizza Chef (Neapolitan style pizza )

Mr Baker
06.2024 - Current

Kitchen supervisor

Mr Baker
12.2023 - Current

Supervisor

Red tape
08.2020 - 12.2023

Supervisor

The Yellow Chilli
01.2019 - 07.2020

High School Diploma - Business

National Institute Open School

High School Diploma - English Hindi Maths

Kendriya Vidyalaya No 2 Air Force Station

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Inderpal Singh Mann