Inderjit Singh Ayedee
Romford
Summary
Professional and reliable individual with strong experience in customer service and delivery operations, providing a high level of service in time-sensitive environments. Proven ability to work independently, manage schedules effectively and maintain a calm, professional approach when dealing with customers. Trusted to handle responsibilities with care, including timely deliveries, vehicle safety and customer interaction. Well-presented, punctual and adaptable, with a strong commitment to providing a courteous and dependable service.
Overview
9
9
years of professional experience
Work history
Customer Service Team Member/ Delivery Driver
Ocado Group
Walthamstow, London
2025.06 - 2026.03
- Cultivated trust and rapport with clients, serving as a dependable point of contact for concerns and queries.
- Maintained highest standards of conduct to ensure exceptional customer experiences.
- Delivered exceptional customer service, expertly addressing queries while fostering positive client relationships.
- Delivered goods to customers' premises within set timeframes, maintaining high levels of punctuality and reliability.
- Built strong relationships with regular customers, fostering loyalty and positive feedback for the company.
- Planned and followed efficient delivery routes to meet strict time schedules
- Maintained responsibility for vehicle cleanliness, safety and daily checks
- Represented the company in a professional manner when interacting with customers
- Managed time effectively while working independently across multiple locations
Customer service/ Retail
MJ Alltech
London, England
2017.05 - 2025.06
- Collaborated with team members to achieve target results.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
- Engaged with customers to better understand needs and deliver excellent service.
- Identified issues, analysed information and provided solutions to problems.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
Education
GCSEs - English/Maths
Stratford school
London, ENGGCSEs - Geography / Science
Stratford school
London, ENGGCSEs - Religious Studies / Engineering Studies
Stratford school
London, ENGSkills
- Customer relationship management
- Team collaboration
- Problem solving
- Service quality assurance
- Time management
- Solution identification
- Rapport building
- Positive attitude
- Patience and empathy
- Decision making
- Active listening
- Professional and courteous manner
- Reliability and punctuality
- Ability to work independently and manage schedules
- Discretion and trustworthiness
- Attention to detail
Timeline
Customer Service Team Member/ Delivery Driver
Ocado Group
2025.06 - 2026.03
Customer service/ Retail
MJ Alltech
2017.05 - 2025.06
GCSEs - Geography / Science
Stratford school
GCSEs - Religious Studies / Engineering Studies
Stratford school
GCSEs - English/Maths
Stratford school