Inayah Umar
Birmingham,West Midlands
Summary
Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Volunteer Daycare assistant
Hannah Daycare
Birmingham, West Midlands
2023.04 - 2023.04
- Completed a week-long work experience at this daycare.
- Collaborated with other childcare professionals for developing effective strategies to manage behavioural problems.
- Conducted regular cleaning duties to maintain a tidy, organised play area conducive to active learning.
- Assisted in planning annual holiday celebrations that encouraged cultural awareness amongst youngsters.
- Enhanced children's social development by facilitating group activities and interactive games.
Sales assistant
Pirelli Boutique
Islamabad, Pakistan
2020.06 - 2022.01
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Offered personalised shopping advice to enhance customer experiences.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Improved customer service by efficiently handling queries and complaints.
- Assisted customers with product selection for optimal satisfaction.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
English tutor
Self-employed
Islamabad, Pakistan
2021.06 - 2021.10
- Facilitated group study sessions, encouraging collaborative learning among classmates.
- Increased confidence in English language use via constant practice and reinforcement methods.
- Developed individual learning strategies for enhanced performance.
- Provided constructive feedback on oral presentations, improving public speaking skills.
- Prepared students for examinations, resulting in improved test scores.
Education
GCSEs - Maths, English, Biology, Physics, Chemistry, Urdu, History, Geography
Alhuda International School
Islamabad, Pakistan 2018.08 - 2021.06
A-Levels - Biology, Psychology, and Sociology
Bordesley Green Girls School and Sixth Form
Birmingham 2022.09 - 2024.06
Skills
- Inclusion of diverse cultures
- Time optimisation
- Initiative taking
- Bilingual or multilingual
- Cash handling
- Visual merchandising
- Complaint handling
- Positive attitude
- IT proficient
Affiliations
- Reading
- Sports
- Films
Languages
Urdu
Proficient (C2)
Hindi
Proficient (C2)
Punjabi
Proficient (C2)
Timeline
Volunteer Daycare assistant
Hannah Daycare
2023.04 - 2023.04
A-Levels - Biology, Psychology, and Sociology
Bordesley Green Girls School and Sixth Form
2022.09 - 2024.06
English tutor
Self-employed
2021.06 - 2021.10
Sales assistant
Pirelli Boutique
2020.06 - 2022.01
GCSEs - Maths, English, Biology, Physics, Chemistry, Urdu, History, Geography
Alhuda International School
2018.08 - 2021.06